Canon imageRUNNER 5065 series, Service Manual

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Chapter 16
16-12
T-16-6
16.3.2 Error Codes
0015-5630
iR5065 / iR 5055 / iR5075 / / /
T-16-7
Cause Remedy
There is a shortage of TCP/IP resources. Try again later.
While continuous transmission is under way or has ended in FTP or
Windows (SMB), a shortage of TCP/IP resources has occurred, not
permitting reference. Wait a while; then, try again.
Set the IP address.
The IP address of the machine has yet to be set. In user mode, set the IP address; thereafter, turn off and then on the machine.
The server does not respond. Check the settings.
The settings of the selected server are not correct, or the server has not been
turned on. Or, there may be a shortage of resources. Wait a while; then, try again. If browsing is still not permitted, select a different server.
NetWare is in use. Try again later.
NetWare is printing using PSeve or NDSPServer, not permitting browsing. Wait until NetWare finishes printing; then, try again.
The layer in question at the target is too deep to browse.
The number of characters is in excess of the number allowed. The layer in question cannot be specified. Specify a different address.
There is no response.
The server is not ready for file transmission. Check the target.
The network is cut for file transmission. (An attempt to connect to the target
of transmission may have failed, or there is an open circuit in the middle.) Check the network.
The tree name is not specified for NetWare transmission. Type in the tree name.
An error has occurred for TCP/IP in the course of e-mail or i-fax
transmission. Check the condition of the network cable and the connector.
Check TCP/IP.
The machine's TCP/IP is not in operation. In user mode, check the TCP/IP settings (IP address, DHCP, RARP, BOOTP).
The selected server cannot be found. Check the settings.
The IP address in question cannot be identified. 1. In user mode, check the DNS settings.
2. On the DNS side, check the DNS data settings.
If the login information for the LDAP server is set to 'use (security
authentication)', the host name in question cannot be identified. In user mode, check the TCP/IP settings (DNS settings).
The selected server cannot be connected. Check the settings.
An attempt to connect to the IP address/port in question fails. 1. In user mode, check the TCP/IP settings (gateway address of the IP address settings).
2. In user mode, check the LDAP server settings.
3. Check to see that the LDAP server is operating normally.
4. If the login information of the LDAP server is set to 'use (security authentication)',
check to see if the UDP packet is blocked by a filter.
Check the user name, password, or the settings.
If the login information of the LDAP server is set to 'use' or 'use (security
authentication)', the user name or the password is wrong. In user mode, check the LDAP server settings (user name, password).
If the login information of the LDAP server is set to 'use (security
authentication)', the domain name is wrong. In user mode, check the LDAP server settings (domain name).
A timeout condition has occurred, and a search cannot be completed. Check the settings.
The search cannot be completed within the specified period of time. In user mode, increase the length of time before a timeout condition occurs (part of
LDAP server settings).
An upper limit for search results has been exceeded. If the desired address is not indicated in the results, change the search conditions.
The number of matches has exceeded the number of results brought up in
response to the search. 1. Narrow down the search conditions, and try again.
2. Try increasing the upper limit.
The search conditions include a character that cannot be used for the selected server.
The symbol \ is used in the search condition. Remove the symbol \ from the search condition, and try once again.
The combination of characters used in the search condition fails to make up
a correct search condition.
There must be as many "s as there are "s
The symbol * is not included within parentheses. Check to be sure that the combination of characters is in keeping with the rule; then, try
once again.
If LDAP of the server and the character code is version 2 (JIS), there is a
character that is not part of the ASCII code (0x20-0x7E). Remove any character that cannot be used; then, try once gain.
The version setting of the server is wrong, and the search cannot be initiated. Check the settings.
In user mode, the LDAP server settings (server LDAP version and character
code) is set for version 3; however, the LDAP server is operating for version
2. In user mode, set the LDAP server settings so that the LDAP server version and the
character code are both version 2.
Cause Remedy
# 001
There is a paper or original jam. Remove the jammed paper or original.
# 003
A communication lasting longer than a specific period of time (64 min) will
cause an error state. 1. Decrease the resolution for transmission.
2. In the case of reception, ask the source to decrease the resolution or divide the
original.
# 005
The target does not respond within 35 sec. Check to be sure that the target is ready to communicate; then, try once again.
The target is a non-G3 model. Check the target.
# 009