Canon imageRUNNER 5065 series, Service Manual

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Chapter 12
12-1
12.1 RDS
12.1.1 Application operation mode
0016-1357
iR5065 / iR 5055 / iR5075 / / /
Serviceman selects the operation mode of OFF/ON by the setting in e-RDS setting screen of the service mode. (Menu Screen: E-RDS)
- OFF (default): e-RDS doesn't operate.
- ON: e-RDS operates every function.
12.1.2 Service Center URL and Port Specification
0016-1358
iR5065 / iR 5055 / iR5075 / / /
The URL and the port number of the equipment information destination can be specified as follows.
- Default (specified beforehand)
- Specified by the service mode. (Menu Screen: RGW-ADR, RGW-PORT)
12.1.3 Communication test
0016-1359
iR5065 / iR 5055 / iR5075 / / /
Serviceman can distinguish the communication status with the UGW by executing the communication test in the service mode (Menu Screen: COM-TEST), and
referring to the communication log
Error information is displayed in the latest communication log at communication error.
12.1.4 Communication log
0016-1361
iR5065 / iR 5055 / iR5075 / / /
The list of the log of the communication error (proxy server error etc.)(For 30) can be displayed in display panel in the service mode. (Menu Screen: COM-LOG)
12.1.5 Detailed Communication log
0016-1362
iR5065 / iR 5055 / iR5075 / / /
Detailed information of the error in the communication log can be displayed in display panel. (Log List Screen: Each error)
12.1.6 SOAP communication function
0016-1363
iR5065 / iR 5055 / iR5075 / / /
The following processing is achieved by the SOAP communication (SSL client communication).
e-RDS does the host authentication by using the CA*1 certificate of the VeriSign Co..
When the host certificate or the CA certificate is expired, e-RDS doesn't connect to UGW.
*1: CA: Certificate Authority: Organization that issues electronic certificate used by electronic commerce etc
(1) Communication test:
- Do the communication test
(2) Regularly collect the following data, and transmit it.
- Copy Counter
- Service mode counter
- Parts counter
- Mode Counter
- ROM version
- Scheduling information
- Application log
(3) When jam or alarm/service call error is detected from the device, e-RDS transmits to UGW.
- Transmission of alert code(Counter information is transmitted at the same time. )
When the state of the device changes, e-RDS sends the alert code list.
The main alert codes used are Toner LOW/OUT, Jam, and Door open.
When recovering from an error, e-RDS transmits data that shows the recovering from an error again.
- Transmission of Jam log (Counter information is transmitted at the same time.)
- Transmission of Alarm log (Counter information is transmitted at the same time.)
- Transmission of Service Call (Error code) log (Counter information is transmitted at the same time.)
(4) Change of the device scheduling information
- Scheduling information can be changed by the instruction from UGW.
List of Transmissions:
Content of transmission Transmission timing
Communication test When Service mode of device is executed
Copy counter collection/transmission Every 6 hours
Service mode counter collection/transmission Every 6 hours
Mode counter collection/transmission Every 6 hours
Parts counter collection/transmission Every 6 hours
ROM version transmission Every 6 hours
Application log When the log file size exceeds 10kbytes