Canon imagePROGRAF W6200, Service Manual, Page: 238 / 311

7.6.4 Printing problems (ink is full)
<Condition example>
Step 1
* Interface is not recognized.
* A test print can be printed, but printing from the host computer is not functioning
normally.
Step 2
* No printing can be performed.
* Printing of the test print and printing from the host computer are not functioning
normally.
* Textures appear in the image.
<Cause>
Faulty host computer, faulty interface cable, dirty carriage rail, improper position for
head tilt lever, faulty printhead, faulty purge unit, faulty linear scale, faulty carriage
unit, faulty carriage relay PCB, faulty engine controller, faulty system controller
Step 1 remedy
1.Interface cable
Replace the interface cable if a visual check reveals that the connectors are
damaged, deformed, or otherwise do not function normally.
2.Computer
Install the printer drivers to a computer, and connect to the printer. If the print
data can be sent normally, instruct the customer to replace his computer.
3.Replace the system controller.
Step 2 remedy
1.Dirty carriage rail
Use rail cleaner to clean the carriage rails if a visual check reveals that they are
dirty or other abnormalities.
2.Head tilt lever
Check if changing the position of the head tilt lever fixes the problem.
3.Purge unit
Perform a visual check, and remove any foreign objects adhering to the caps and
wipers.
4.Print adjustment check
Execute print adjustment, and adjust the shift between nozzle arrays.
5.Printhead
Execute head cleaning, and replace the printhead if the result is not improved.
6.Linear scale
Replace the linear scale if it is dirty or otherwise does not function normally.
7.Replace the carriage unit.
8.Replace the carriage relay PCB.
9.Replace the engine controller.
10. Replace the system controller.
Part 5: Maintenance W6200
5-70