
7.3 Troubleshooting When Errors Occur
7.3.1
E02000
Roll media end error
<Cause>
This is displayed when the feed sensor has detected the roll media trailing edge
during printing or loading of the roll media.
<Probable problem locations>
Roll media, feed sensor, engine controller and system controller
<Remedy>
1.Roll media
Install the roll media if there is none.
2.Visual check
Replace the sensor if the sensor flag is damaged, deformed, or otherwise does not
function normally.
3.Feed sensor
Check operation using SERVICE MODE>I/O DISPLAY, and replace if anything
does not function normally.
4.Cable connection check
Replace the cable between the feed sensor and engine controller if the connection is
not functioning normally.
5.Replace the engine controller.
6.Replace the system controller.
7.3.2
E0200D/E02016
Cut sheet end error
<Cause>
This is displayed when the media sensor cannot detect the cut sheet trailing edge,
even after feeding the prescribed length during cut sheet loading.
This is displayed during printing when the media sensor has detected the cut sheet
trailing edge at a different position from the media loading position.
<Probable problem locations>
Paper path, media sensor, engine controller and system controller
<Remedy>
1.Visual check
Remove any foreign objects adhering to the paper path and media sensor.
Replace the paper path if the feeding surface or sliding section of the paper path is
damaged, deformed, or otherwise does not function normally.
2.Media sensor
Use SERVICE MODE>I/O DISPLAY to check operation, and replace if faulty.
3.Cable connection check
Replace the cable between the media sensor and engine controller if the connection
is not functioning normally.
4.Replace the engine controller.
5.Replace the system controller.
Part 5: Maintenance
W6200
5-48
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