104
USA
CANON PROFESSIONAL DISPLAY LIMITED WARRANTY FOR PRODUCTS PURCHASED
IN THE UNITED STATES
The limited warranty set forth below is given by Canon U.S.A., Inc. ('Canon USA') with respect to Canon Professional
Display Equipment (the 'Equipment') accompanying this limited warranty in the Equipment’s original container, when
purchased in the United States. This limited warranty is only effective upon presentation of your Bill of Sale or other
proof of purchase.
Canon USA warrants to the original end-user purchaser, when delivered in new condition in its original container, that
the Equipment will be free from defects in materials and workmanship under normal use and service for a period of
ONE-YEAR from the date of original purchase. When returning Equipment under this warranty, you must pre-pay
the shipping charges, and you must enclose a copy of the Bill of Sale or other proof of purchase with a complete
explanation of the problem. Equipment returned to a Canon USA factory service facility, and proven to be defective
upon inspection, will be, without charge,:
(a) repaired utilizing new or comparable refurbished parts, or
(b) exchanged for refurbished or new Equipment
as determined in the Canon USA’s repair facility’s sole discretion. The repaired or exchanged Equipment will be shipped
back free of charge. Warranty exchange or replacement does not extend the original warranty period of the Equipment.
For repairs after the warranty period has expired, an estimate of the cost of repair and an opportunity to approve or
reject the repair expense before it is incurred will be provided. If you approve, repairs will be made and the Equipment
will be returned at your risk and expense. If you reject, the Equipment will be returned to you at no charge to you to an
address within the United States.
This limited warranty only applies if the Equipment is used in conjunction with compatible computer
equipment, compatible peripheral equipment and compatible software, as to which items Canon USA will
have no responsibility. Canon USA shall have no responsibility under this limited warranty for use of the
Equipment in conjunction with incompatible peripheral equipment and/or incompatible software. Non-
Canon brand peripheral equipment and software which may be distributed with, or be factory loaded on,
the Equipment, are sold 'AS IS' without warranty of any kind by Canon USA, including any implied warranty
regarding merchantability or fitness for a particular purpose. The sole warranty with respect to such non-
Canon brand items is given by the manufacturer or producer thereof. If the Equipment contains a hard disk
drive, Canon USA recommends that data stored on that drive be duplicated or backed up to prevent its loss
in the event of failure or other malfunction of such drive.
In order to obtain warranty service, please contact the authorized Canon retail dealer from whom you purchased the
Equipment or contact the CANON INFORMATION CENTER AT
855-4K-CANON
(855-452-2666) or on the internet at
pro.usa.canon.com/support
. You will be directed to the nearest service facility for your Equipment.
Technical support program specifics subject to change without notice.
This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply in the
following cases:
A. Loss or damage to the Equipment due to abuse, neglect, mishandling, electric current fluctuation, accident,
improper maintenance, use of non-Canon accessories or failure to follow operating, maintenance or
environmental instructions prescribed in Canon USA’s user’s manual;
B. If the Equipment is defective as a result of sand, dirt or water damage;
C. If defects or damages are caused by the use of parts or supplies (other than those sold by Canon USA) that
cause damage to the Equipment or that cause abnormally frequent service calls or service problems;
D. If defects or damages are caused by service other than Canon USA's factory service centers or authorized
service facilities;
E. Any internal modification to product hardware or firmware;
F. Any maintenance of the Equipment, including any fees for such Maintenance;
G. If the Equipment has had its serial number or dating altered or removed.
