Canon BJC-S300 Quick Start Manual Download Page 2

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Summary of Contents for BJC-S300

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Page 3: ...S300 Color Bubble Jet Printer Quick Start Guide ...

Page 4: ... warranted and they are not intended to be nor should they be understood to be representation or warranties concerning the products described Specifications are subject to change without notice All print speeds based on draft mode Print speed will vary depending on system configuration software document complexity print mode and page coverage As an Energy Star partner Canon U S A Inc has determine...

Page 5: ...g and Recalling Driver Settings 17 Chapter 3 Printing Maintenance Monitoring Ink Levels 19 Replacing Ink Tanks 21 Printing a Nozzle Check Pattern 22 Cleaning the Printhead 24 Aligning the Printhead 25 Chapter 4 Troubleshooting Tips for Troubleshooting 27 Customer Care Center 34 Chapter 5 The BJ Solution Software Downloading Images Minimum System Requirements 36 Installing the BJ Solution Software ...

Page 6: ...ing the Printer Driver 43 Uninstalling the Printer Driver 45 Registering Your Canon Product 45 Safety Information 46 Regulatory Information 48 Product Specifications 49 Limited Warranty U S Only 50 Index 55 iv Contents ...

Page 7: ...int the S300 User s Guide on the Setup Software User s Guide CD ROM or use the online help in your printer interface While in the printer s Properties window press the F F1 1 key or click in the upper right corner then click the feature you want to know more about or click the button when displayed Turn Bubble Help on by selecting H He el lp p then S Sh ho ow w B Bu ub bb bl le e H He el lp p Driv...

Page 8: ...r i in n W Wi in nd do ow ws s 1 Click S St ta ar rt t then S Se et tt ti in ng gs s then P Pr ri in nt te er rs s 2 Right click the Canon S300 printer icon then click S Se et t a as s D De ef fa au ul lt t The Canon S300 printer icon will display a check mark indicating that it is the default printer T To o s se el le ec ct t t th he e S S3 30 00 0 f fr ro om m w wi it th hi in n a a W Wi in nd d...

Page 9: ...p pe ec ci ia al lt ty y M Me ed di ia a For optimum results Canon recommends that you use genuine Canon media with your S300 printer Follow the instructions that come with any specialty media on storing handling and printing Specialty media available for use with the S300 include Canon High Resolution Paper Canon Transparencies Canon Banner Paper Canon Glossy Photo Paper Canon Photo Paper Pro Can...

Page 10: ...i ia a L Lo oa ad d L Li im mi it t a an nd d P Pa ap pe er r T Th hi ic ck kn ne es ss s L Le ev ve er r P Po os si it ti io on n Basic Printing 4 4 P Pa ap pe er r T Th hi ic ck kn ne es ss s L Le ev ve er r P Po os si it ti io on n up to to 100 sheets 17 lb High Resolution Paper Photo Paper Pro Photo Paper Pro 4 x 6 High Gloss Photo Film Glossy Photo Paper Glossy Photo Cards Transparencies 10 e...

Page 11: ...r o ot th he er r m me ed di ia a 1 Make sure the paper thickness lever is set correctly for the media used 2 Slide the paper guide completely to the left 3 Fan the edges of the sheets to remove static cling and avoid paper jams then tap the edges of the stack against a flat surface so the stack is aligned 4 Insert the media into the paper rest with the print side facing up Some papers especially ...

Page 12: ...ith the side of a pen Do not allow more than 10 envelopes to stack on the paper output tray 4 With the address side facing up and pointed in the direction shown in the illustration align the stack with the right side of the paper rest then insert the stack into the printer 5 Slide the paper guide to the edge of the envelopes until it is firmly in place When printing envelopes be sure to select E E...

Page 13: ...o on ni it to or r icon on the Task Bar 2 Click C Ca an nc ce el l P Pr ri in nt ti in ng g The print job will be cancelled and the paper ejected T To o c ca an nc ce el l a a p pr ri in nt t j jo ob b f fr ro om m W Wi in nd do ow ws s 1 Click S St ta ar rt t then S Se et tt ti in ng gs s then P Pr ri in nt te er rs s 2 Double click C Ca an no on n S S3 30 00 0 click the print job then press the ...

Page 14: ... na ab bl le ed d 1 While a job is printing go to the BJ Print Monitor window click F Fi in nd de er r then B BJ J P Pr ri in nt t M Mo on ni it to or r 2 Highlight the job to be cancelled 3 Click the S St to op p P Pr ri in nt ti in ng g icon in the Print Queue dialog box The print job will be cancelled and the paper ejected Basic Printing 8 8 ...

Page 15: ...d dj ju us st ti in ng g P Pr ri in nt t Q Qu ua al li it ty y Two of the features that affect the appearance and quality of your printed documents can be controlled with the printer driver M Me ed di ia a T Ty yp pe e The S300 automatically adjusts printer settings to improve print quality based on the media type plain paper Glossy Photo Paper etc you select P Pr ri in nt t Q Qu ua al li it ty y ...

Page 16: ...y ranging from F Fa as st t at the far left which means faster printing and less ink to F Fi in ne e H Ha al lf ft to on ni in ng g This controls the pattern in which the ink is laid down during printing for graphic images 5 When done click O OK K T To o m ma an nu ua al ll ly y a ad dj ju us st t p pr ri in nt t q qu ua al li it ty y s se et tt ti in ng gs s i in n M Ma ac c O OS S 1 Make sure th...

Page 17: ...erties window will open to the Main tab 3 Click the P Pr ri in nt t A Ad dv vi is so or r button The wizard dialog box will open 4 Follow the on screen instructions to select the optimum output type media and settings for your print job 5 Click O OK K to save the setting and close the S300 Properties window T To o a au ut to om ma at ti ic ca al ll ly y m ma ak ke e i im ma ag ge es s m mo or re e...

Page 18: ...application F Fi il le e menu select P Pr ri in nt t 2 With C Ca an no on n S S3 30 00 0 as the selected printer click P Pr ro op pe er rt ti ie es s 3 On the M Ma ai in n tab under C Co ol lo or r A Ad dj ju us st tm me en nt t select M Ma an nu ua al l The Setbuttonwillbecomeactive 4 Click S Se et t and the Manual Color Adjustment dialog box will open To print in black only check the G Gr ra ay ...

Page 19: ... in nt t 3 Click the M Ma an nu ua al l print mode icon then click D De et ta ai il ls s 4 Click the C Co ol lo or r icon 5 Adjust the C Co ol lo or r C Co or rr re ec ct ti io on n P Pr ri in nt t T Ty yp pe e G Ga am mm ma a C Co or rr re ec ct ti io on n C Co ol lo or r B Ba al la an nc ce e and I In nt te en ns si it ty y settings for your image 6 When done click O OK K then P Pr ri in nt t T ...

Page 20: ...n n W Wi in nd do ow ws s 1 From an application F Fi il le e menu select P Pr ri in nt t 2 With C Ca an no on n S S3 30 00 0 as the selected printer click P Pr ro op pe er rt ti ie es s 3 Click the P Pa ag ge e S Se et tu up p tab 4 From this tab you can change the following options P Pa ag ge e S Si iz ze e Defaults to the page size set in the original document but can be changed O Or ri ie en nt...

Page 21: ...f fy y to set the image divisions how many tiles the image will break up into B Ba an nn ne er r P Pr ri in nt ti in ng g Used for printing banners on special banner paper 5 When done click O OK K For more feature descriptions see the S300 User s Guide on the Setup Software User s Guide CD ROM or access the online help T To o c ch ha an ng ge e p pa ag ge e s se et tu up p i in n M Ma ac c O OS S ...

Page 22: ... Pr ri in nt t i in n r re ev ve er rs se e o or rd de er r box If you are printing more than one copy check the P Pr ri in nt t c co ol ll la at te ed d p pa ag ge es s box to collate each copy instead of printing all of page 1 then all of page 2 etc Under L La ay yo ou ut t click the drop down arrow to change the number of pages to print on a sheet 1 Page up to 16 Page If the page layout is othe...

Page 23: ...esired printer driver setting changes 4 Without exiting the Properties window select the P Pr ro of fi il le es s tab 5 Click A Ad dd d t to o P Pr ro of fi il le es s then type a name for your settings in the N Na am me e field You can also select an icon for this profile 6 Type a description of your settings 7 Click S Sa av ve e T To o s sa av ve e d dr ri iv ve er r s se et tt ti in ng gs s i i...

Page 24: ...Ca an no on n S S3 30 00 0 as the selected printer click P Pr ro op pe er rt ti ie es s 3 Select the P Pr ro of fi il le es s tab 4 Highlight the saved setting profile you want to use 5 Click R Re et tr ri ie ev ve e f fr ro om m P Pr ro of fi il le es s then click O OK K to confirm the profile change The profile settings will become active 6 Click O OK K again to close the window T To o r re ec c...

Page 25: ...k tanks T To o e en na ab bl le e l lo ow w i in nk k w wa ar rn ni in ng g i in n W Wi in nd do ow ws s 1 With the printer on click S St ta ar rt t then S Se et tt ti in ng gs s then P Pr ri in nt te er rs s 2 Right click the C Ca an no on n S S3 30 00 0 icon then select P Pr ro op pe er rt ti ie es s 3 Select the M Ma ai in nt te en na an nc ce e tab then click the L Lo ow w I In nk k W Wa ar rn...

Page 26: ...t tu us s M Mo on ni it to or r The BJ Status Monitor will appear The Printer Status tab displays the ink levels for each tank The following icons may appear above the ink tanks on the BJ Status Monitor Ink low Replace ink tank as soon as possible The ink tank level may not be synchronized with its ink counter For information on how to synchronize ink levels and counters see To reset the ink count...

Page 27: ...tically move to the center 2 Pull the tab on the front of the empty ink tank toward you to release then remove and discard the empty tank 3 Remove the new ink tank from its package To avoid spilling ink do not touch the bottom of the tank once you have removed the protective cap 4 Align the new ink tank with the correct slot then gently insert it Do not force an ink tank into the printhead If the ...

Page 28: ...Fi il le e menu 2 Click U Ut ti il li it ti ie es s to open the P Pr ri in nt te er r U Ut ti il li it ty y dialog box 3 Select R Re em ma ai in ni in ng g i in nk k l le ev ve el l s se et tt ti in ng g from the drop down menu then click the I In nk k C Co ou un nt te er r R Re es se et t icon 4 Select the newly installed ink tank then click E Ex xe ec cu ut te e If you are setting up your printe...

Page 29: ...intout indicate that the printhead requires cleaning See Cleaning the Printhead on page 24 Uneven patterns indicate that the printhead needs to be aligned See Aligning the Printhead on page 25 T To o p pr ri in nt t a a n no oz zz zl le e c ch he ec ck k p pa at tt te er rn n i in n M Ma ac c O OS S 1 Make sure the printer is on and paper loaded 2 In a software application click F Fi il le e then ...

Page 30: ...e C Ca an no on n S S3 30 00 0 printer icon then select P Pr ro op pe er rt ti ie es s 3 Click the M Ma ai in nt te en na an nc ce e tab then click the C Cl le ea an ni in ng g icon Select the nozzles to be cleaned then click E Ex xe ec cu ut te e Maintenance tab appearance and procedures may vary for Windows 2000 Follow the instructions when prompted 4 After the cleaning print a nozzle check patt...

Page 31: ...fter cleaning perform a printhead deep cleaning by choosing C Cl le ea an ni in ng g from the drop down menu and clicking the D De ee ep p C Cl le ea an ni in ng g icon When finished print a nozzle check pattern to verify that the printhead is clean If the printhead is still not clean after deep cleaning contact the Customer Care Center A Al li ig gn ni in ng g t th he e P Pr ri in nt th he ea ad ...

Page 32: ...t th he e p pr ri in nt th he ea ad d i in n M Ma ac c O OS S 1 Make sure the printer is on and paper loaded 2 From the F Fi il le e menu in a software application click P Pa ag ge e S Se et tu up p 3 Click U Ut ti il li it ti ie es s The Canon S300 Printer Utility window will appear 4 Select T Te es st t P Pr ri in nt t from the drop down menu then click the P Pr ri in nt t H He ea ad d A Al li i...

Page 33: ...e e You are getting an error message from the software displayed on the screen or the printer indicated by a flashing lamp C Cu us st to om me er r C Ca ar re e C Ce en nt te er r Canon offers a full range of customer technical support options If you encounter difficulties during installation or operation of your Canon S300 printer quickly scan all topics until you find a description that approxim...

Page 34: ...ar rt t then R Ru un n specify the correct CD ROM drive and file name x x m ms se et tu up p e ex xe e where x x is the CD ROM drive M MA AC C O OS S Double click the C CD D R RO OM M icon on your desktop CD ROM drive not specified Normally after you insert the S300 CD ROM the setup window displays automatically If it does not W WI IN ND DO OW WS S 1 Double click M My y C Co om mp pu ut te er r on...

Page 35: ...ve the torn paper do not attempt to disassemble the printer yourself Contact the Customer Care Center 2 Reload paper into the paper rest then press the RESUME CANCEL button on the printer Use a standard paper size whenever possible to prevent jams Printer is not responding Power cord not securely connected Verify that the power cord is securely connected to the printer and plugged into a working o...

Page 36: ...put is faded colors are incorrect Printhead is clogged ink tank needs replacing 1 Print a nozzle check pattern to determine if the print head nozzles are clogged See Printing A Nozzle Check Pattern on page 22 2 If the nozzles are clogged you will need to clean the printhead See Cleaning the Printhead on page 24 3 If print quality does not improve try deep cleaning the printhead Perform printhead d...

Page 37: ...icon then click the D De et ta ai il ls s button In the Detailed Setting window slide the P Pr ri in nt t Q Qu ua al li it ty y bar to select your preferred output quality Media not loaded print side up Check that your media is placed in the printer facing in the correct direction See Loading Paper and Other Media on page 4 Low ink One or both ink tanks may be low See Monitoring Ink Levels on page...

Page 38: ...pted Problem Possible Cause Problem When a printer error occurs the POWER lamp flashes green and orange Count the number of orange flashes between green flashes to determine and resolve the problem Printer does not print flashing lamp on printer Possible Cause Try This Alternately flashes green and orange service error 1 Turn the printer off and unplug it from the power outlet 2 Plug the printer i...

Page 39: ... to install W WI IN ND DO OW WS S The ink tank icons are displayed side by side on the BJ Status Monitor The icon on the left refers to the color ink tank while the icon on the right refers to the black ink tank M MA AC C O OS S The ink tank icons are displayed side by side on the BJ Status Dialog The icon on the left refers to the color ink tank while the icon on the right refers to the black ink...

Page 40: ...4 48 8 Within Canada call for technical support 24 hours a day 7 days a week 1 1 8 80 00 0 O OK K C CA AN NO ON N Support program specifics are subject to change without notice Refer to the product information starting on page 50 for warranty details Troubleshooting 3 34 4 Problem Possible Cause Try This System error message displays System error occurred If a system error occurs printing stops W ...

Page 41: ...ust colors with simple editing tools View all files within a specified folder simultaneously zoom in and out for easier visual searches View your files in chronological order via the time tunnel window Display images one by one at full screen size using the slide show function Merge a series of images into a panoramic view using the PhotoStitch feature Produce photo like prints using Canon Photo P...

Page 42: ...g box will open Click Next To choose another installation folder click Browse then OK If the setup program does not run automatically click Cancel then Exit Click Start then Run and type x setup exe where x is your CD ROM drive 3 Select the software to be installed Click Next Follow the on screen instructions 4 When the Setup Complete dialog box appears click Finish T To o I In ns st ta al ll l t ...

Page 43: ...ctions T To o v vi ie ew w t th he e m ma an nu ua al l i in n W Wi in nd do ow ws s 1 Insert the CD in the CD ROM drive 2 The BJ Solution installer program will begin Click Cancel then Exit Setup 3 Click Start then Run then type x readme english bj_solution_disk_manual pdf where x is your CD ROM drive Click OK T To o i in ns st ta al ll l A Ad do ob be e A Ac cr ro ob ba at t R Re ea ad de er r i...

Page 44: ... ZoomBrowser EX icon on the desktop to start the program If the Canon ZoomBrowser EX icon does not appear on the desktop click Start Programs Canon Utilities ZoomBrowser EX then ZoomBrowser EX 3 From the File menu select Add Image Library Identify where the images are stored and click OK The images will display as thumbnails P Pr ri in nt ti in ng g o on n C Ca an no on n P Ph ho ot to o P Pa ap p...

Page 45: ...wn and print on the glossier side When finished remove perforated edges The results look just like a photograph Remember when handling specialty media papers always follow the instructions included with the media for the best printing results See page 3 for a list of other fun to use Canon Specialty Papers M Me er rg gi in ng g P Ph ho ot to os s t to o C Cr re ea at te e a a P Pa an no or ra am m...

Page 46: ... Start Programs Click Canon Utilities PhotoStitch then PhotoStitch Uninstall and follow the on screen instructions M Ma ac ci in nt to os sh h U Us se er rs s U Us si in ng g Y Yo ou ur r S So of ft tw wa ar re e I In n t th hi is s s se ec ct ti io on n y yo ou u l ll l l le ea ar rn n h ho ow w t to o Start ImageBrowser Print on Canon Photo Paper Pro Merge photos to create a panoramamic view S S...

Page 47: ...ut input descriptive text or captions or add images 3 Click Layout Options in the Print window The Layout Options dialog box will open 4 Under Layout Type select Canon perforated paper Canon Photo Paper Pro 4 x 6 will become the default media Results will preview then click OK 5 The Paper Registration dialog box will open Click OK 6 In the Page Setup dialog box select the Paper Size menu and selec...

Page 48: ... rg gi in ng g P Ph ho ot to os s t to o C Cr re ea at te e a a P Pa an no or ra am mi ic c V Vi ie ew w You can merge a series of overlapping images into a seamless panoramic view T To o c cr re ea at te e a a p pa an no or ra am mi ic c v vi ie ew w 1 Select the images in the Browser window then click Select All The images will highlight In the Edit menu select PhotoStitch The PhotoStitch progra...

Page 49: ... when the setup program started the Add New Hardware Wizard will appear Do NOT use the wizard click C Ca an nc ce el l to close the window and continue 4 If the setup program does not run automatically click S St ta ar rt t then R Ru un n then type x x m ms se et tu up p e ex xe e where x x is the CD ROM drive 5 Read the Welcome screen then click N Ne ex xt t Read the License Agreement then click ...

Page 50: ...iver folder on the CD ROM then double click the I In ns st ta al ll le er r icon 3 Read the License Agreement then click A Ac cc ce ep pt t 4 Click I In ns st ta al ll l The printer driver will load automatically If the message No other applications can be running displays click C Co on nt ti in nu ue e 5 When the installation process is complete click R Re es st ta ar rt t 6 After the computer re...

Page 51: ... the drop down list at the top left of the dialog box then click the U Un ni in ns st ta al ll l button on the bottom right 5 Follow the on screen instructions 6 When the uninstall is complete click Q Qu ui it t 7 Click R Re es st ta ar rt t when prompted to restart your computer R Re eg gi is st te er ri in ng g Y Yo ou ur r C Ca an no on n P Pr ro od du uc ct t T To o r re eg gi is st te er r y ...

Page 52: ...y or damage to the printer never attempt to use the printer in any way other than the methods described in this guide C Ch ho oo os si in ng g a a L Lo oc ca at ti io on n Never place the printer near flammable solvents such as alcohol thinner etc To avoid the hazards of fire or electric shock keep all flammable liquids away from the printer Never set the printer on a surface that is unstable or s...

Page 53: ...tly into the power outlet Never use a power supply voltage other than that supplied in the country where you purchased the printer Using incorrect voltage could cause a fire or electric shock The correct power supply voltage for this printer is AC 120V 60 Hz C Cl le ea an ni in ng g a an nd d M Ma ai in nt ta ai in ni in ng g t th he e P Pr ri in nt te er r Use only a slightly damp cloth to clean ...

Page 54: ...fluorescent lamp placed too close to the printer could cause the printer to malfunction R Re eg gu ul la at to or ry y I In nf fo or rm ma at ti io on n C Co ol lo or r P Pr ri in nt te er r M Mo od de el l K K1 10 02 20 04 4 S S3 30 00 0 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 th...

Page 55: ...Server 25 MB free hard disk space M Ma ac ci in nt to os sh h OS 8 5 9 x USB port 12 MB RAM 30 MB free hard disk space The BJ Status Monitor cannot be used when the printer is used in a network operating environment P Pr ri in nt ti in ng g m me et th ho od d Bubble Jet on demand P Pr ri in nt ti in ng g r re es so ol lu ut ti io on n Print Quality media Horizontal x Vertical High specialty media ...

Page 56: ... 4 4 x x 6 6 20 sheets T T S Sh hi ir rt t T Tr ra an ns sf fe er rs s 1 sheet O Or rd di in na ar ry y p pr ri in nt t m me ed di ia a Weight 17 28 lb Regular size Letter Legal and standard 10 envelopes Custom size 3 54 to 8 5 W x 4 72 x 23 H G Gr ra ap ph hi ic c i im ma ag ge e p pr ri in nt ti in ng g Data format Canon extended mode raster image format Resolution Canon extended mode 600 1200 2...

Page 57: ...se abnormally frequent service calls or service problems c If the product has had its serial number or dating altered or removed NO IMPLIED WARRANTY INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE AND NO OTHER EXPRESS WARRANTY OR GUARANTY EXCEPT AS MENTIONED ABOVE G...

Page 58: ...e y yo ou u w wi il ll l k ke ee ep p t th he e r re ep pl la ac ce em me en nt t p pr ro od du uc ct t t th ha at t i is s s se en nt t t to o y yo ou u a an nd d y yo ou ur r o or ri ig gi in na al ll ly y p pu ur rc ch ha as se ed d p pr ro od du uc ct t s sh ha al ll l b be ec co om me e t th he e p pr ro op pe er rt ty y o of f C Ca an no on n InstantExchange warranty program service is avail...

Page 59: ...al Monday Friday excluding holidays The Canon Customer Care Center must receive pertinent information by 3 p m E S T to ensure next business day InstantExchange warranty program service two business day InstantExchange warranty service for Alaska and Hawaii Canon does not guarantee next business day service in the event of factors beyond Canon s reasonable control Appendix 5 53 3 ...

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Page 61: ...ing 45 saving settings for future use 17 troubleshooting installation of 27 29 uninstalling 45 E E edges smoothing 11 12 enabling low ink warning 19 envelopes how to load 6 error messages 32 34 fixing problems how to 27 G G graphics improving quality 10 14 grayscale 12 I I ImageBrowser 40 Image Color Management ICM 12 13 Image Optimizer 11 12 improving enlarged graphics 11 12 improving print quali...

Page 62: ...ng color balance 12 adjusting color saturation 12 nozzle check pattern 22 23 smoothing rough edges 11 12 troubleshooting 27 34 printing color images in grayscale 12 problems what to do to fix 27 product registration 45 Q Q quality of printing 9 R R registering your product 45 replacing empty ink tanks 21 resetting ink tank levels 22 S S safety information 46 48 scaled printing 15 smoothing rough e...

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