Canon 1064C001, Operation Manual

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Messages Displayed in the Information Display
Messages displayed in the information display of the Camera Viewer are classified into the following three types.

Warning Message
List of Viewer Messages
Icon Category Explanation
Information Message Displays help messages related to various buttons, pull-down lists, etc., as well as frame
rate and other information.
Warning Message Displays a message urging caution to the user when camera control privileges cannot be
obtained, the audio session stops, etc.
Error Message Displayed when a system error occurs in the viewer.
Message Explanation
The camera is busy. The connection limit was exceeded.
Failed to get camera control privileges. The request for camera control privileges was denied because the camera
was being used by the administrator, etc.
You are not connected to the camera. An attempt was made to operate the camera when the camera was not
connected.
Please get camera control privileges. An attempt was made to operate the camera without camera control
privileges.
Another user is already connected as an
administrator. The administrator is already connected to the camera.
No audio device. The [Audio Reception] button or [Audio Transmission] button was clicked
while the computer audio device was unavailable or disabled.
Insufficient memory card capacity. An attempt was made to manually record to a memory card with insufficient
capacity.
Recording to memory card is not allowed. Recording to the memory card failed because [Memory Card Operation
Status] > [Operation Settings] was not set to [Save Logs and Videos].
You cannot control the camera unless you exit
Digital PTZ and Viewer PTZ. The video display area was clicked with the Digital PTZ or Viewer PTZ
enabled.
You cannot control the camera unless you exit
Viewer PTZ. The video display area was clicked with the Viewer PTZ enabled.
Start Digital PTZ or Viewer PTZ. You clicked the pan/tilt slider, zoom slider, or video display area with the
Digital PTZ and Viewer PTZ disabled.
Waiting for control privileges. A general user is waiting to obtain control.
Recreating video management information. The video management information on the memory card is being recreated.
User authentication failed. User authentication failed, or the [Audio Transmission] button was clicked
with [Audio Distribution] cleared for an authorized user in [User Authority]
when connecting as an authorized user.
Failed to initialize the ActiveX plugin. When the ActiveX plug-in is not installed after starting the Camera Viewer,
the Camera Viewer waits 10 seconds for the plug-in to be installed, but the
plug-in was not installed after 10 seconds.
JavaScript is not available or disabled on your
web browser. JavaScript could not be used in the web browser.
R13 M50 H652 H651
M50
R13 R12
H652 H651