43
Troubleshooting
Installation does not
finish successfully when
you connect the SONAR
V-STUDIO 100
It may take between several tens of
seconds and several minutes after
you power-on the SONAR
V-STUDIO 100 until it is recognized
by your computer.
This is not a malfunction.
Please wait until the Found New Hardware Wizard appears.
Is the SONAR V-STUDIO 100
connected?
Once again, make sure that the SONAR V-STUDIO 100 is correctly connected to your
computer and that the power is on.
Could your computer be operating
on its battery?
Operation may not be stable if your computer is operating on its battery. Please
connect your computer to a power supply.
Could other USB devices be
connected?
Perform the installation with all USB devices (other than a mouse and keyboard)
disconnected from your computer.
Does your computer meet the USB
specifications?
Operation may be unstable if your computer does not meet the electrical requirements
of the USB specification.
In this case, you may be able to solve the problem by connecting a self-powered USB
hub (a USB hub that has an internal power supply or AC adaptor).
Is the SONAR V-STUDIO
100’s operating mode
correct?
You can’t install the driver if the
SONAR V-STUDIO 100’s system
setting “Storage” is turned on.
Refer to the SONAR V-STUDIO 100 hardware manual, and turn the system setting
“Storage” off.
“Found New Hardware
Wizard” appears even
though you installed the
driver (Windows XP)
Could you have connected the
SONAR V-STUDIO 100 to a different
USB connector of your computer
than when you installed the driver?
If your computer or USB hub has two or more USB connectors, connecting the SONAR
V-STUDIO 100 to a different USB connector may cause the “Found New Hardware
Wizard” to appear even though the driver has already been installed.
This is not a malfunction.
Install the driver as described in
“Installing the SONAR V-STUDIO 100 Driver”
(p. 7).
A numeral such as “2-”
has appeared in front of
the device name
(Windows Vista)
Could you have connected the
SONAR V-STUDIO 100 to a different
USB port?
If you connect the SONAR V-STUDIO 100 to a different USB port, the operating system
may automatically add a number at the beginning of the device name; this is not a
problem for using the SONAR V-STUDIO 100. If you want to return to the device name
without this number, you can either connect the SONAR V-STUDIO 100 to the same
USB port as when you installed the driver, or reinstall the driver. ->
“Installing the
SONAR V-STUDIO 100 Driver”
(p. 7)
Problems When Installing SONAR or Changing Settings
Problem
Points to check
Action
Can’t install SONAR
Could you have attempted to
install SONAR as a user without
administrative privileges?
In order to install SONAR, you must log on as a user who has administrative privileges.
Installation will not occur correctly if any other user attempts this.
Is the SONAR VS DVD-ROM
correctly inserted in the DVD drive?
If the DVD drive or the SONAR VS DVD-ROM is dirty, use a commercially available
cleaner to clean it.
Could system monitoring software
such as an anti-virus program be
running?
Close such software until installation is completed. For details on how to close the
software, refer to the documentation for your computer or for the software you’re
using.
Did you attempt to install from a
network drive?
You must install from a local drive.
Is there enough hard disk space?
Your hard drive must have at least 8 GB of free space.
Problem
Points to check
Action
VS-100_install_e.book 43 ページ ２００９年３月９日 月曜日 午後８時５６分
