12 Technical Support
CAEN support services are available for the user by accessing the
Support
&
Services
area on CAEN website
at
Returns and Repairs
Users who need for product(s) return and repair have to fill and send the Product Return Form (PRF) in the
Returns and Repairs
area at
Home / Support
&
Services
, describing the specific failure. A printed copy of
the PRF must also be included in the package to be shipped.
Contacts for shipping are reported on the website at
Home / Contacts
.
Technical Support Service
CAEN makes available the technical support of its specialists at the e-mail addresses below:
(for ques ons about the hardware)
support.compu [email protected]
(for ques ons about so ware and libraries)
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UM3247 - N6724 User Manual rev. 10