Cadex C8000, User Manual

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C8000 Battery Testing System User Manual
Safety and Warranty
7
1.2 Warranty and Service
Cadex Electronics Inc. warrants your C8000 Battery Testing Unit against
defective materials and workmanship for a period of two (2) years from the
original purchase date.
The warranty does not cover:

Damage caused by abusive operation, negligence, accident, or improper
installation.

Damage caused by an attempted repair not authorized by Cadex.

Cosmetic damage caused by normal wear and tear.

Damage from external causes such as leakage spills, power fluctuations,
power failures, or inadequate shipping.

Product received without the appropriate model number, serial number, or
safety markings.

Products used for rental purposes.
1.2.1 Warranty Service
Before sending the unit for service, contact Cadex Technical Support. If your
product requires warranty service, the representative will provide a Material
Return Authorization Form or Material Return Authorization (MRA) and the
location of the nearest service center.

Ship the product to the service center with freight, insurance, and customs
duties prepaid. The MRA must be included to obtain warranty service.

Ensure that each unit is properly packed before shipping, preferably in the
original Cadex boxes. Damage caused in transit due to improperly packed
items is not covered under warranty.

Products returned from warranty service are shipped with freight prepaid
by Cadex.