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BT Redcare Essential IP Installation Manual Download Page 39

The menu

Web server

Sign in with your BT username and password. This is 
available from the BT Redcare Technical Helpdesk, 
or your Redcare account manager.

The menu bar on the left hand side can take you 
to any of the menu options described below.

Should you need to make any changes in the 
following menu options, you’ll need to click on Save 
to keep the changes.

The pop-up above will be displayed when changes 
have been saved. Click OK to continue

39

Summary of Contents for Essential IP

Page 1: ...Essential IP Installation Guide...

Page 2: ...ss in Ethernet mode 19 Setting a static IP netmask and gateway address in Wi fi mode 29 App passcode 34 Serial connection panel type 34 Diagnostics 36 Web server using the Essential IP access point 37...

Page 3: ...a the BT Redcare network the customer must have a valid TA Terminal Adapter account for the unit to communicate The unit s serial number will already be associated with the TA account Once connected t...

Page 4: ...0 5V 30V Alarm threshold High 2V and Low 1 3V Outputs 2 X Relay NO C NC COMMS FUNC Max rating 1A 30V DC RS232 port Remote panel access UDL and signalling to some intruder panel types RS485 port Remote...

Page 5: ...the inside of the unit Mounting Mount the unit inside the alarm panel or inside a separate powered housing using the sticky mounting pads supplied For security installations the enclosure must meet o...

Page 6: ...The account at the Alarm Receiving Centre ARC should be put on test before powering up as the unit will send signals following initialisation Alarm inputs The unit has eight alarm inputs presented on...

Page 7: ...to the ARC You can also use dial capture for upload download UDL allowing remote access with some types of alarm panel Ethernet connection Connect the Ethernet port to a suitable Ethernet network usin...

Page 8: ...Registered Wired Ethernet When not using wi fi you can wire an Ethernet cable into the customers router or network The unit s default set up is to use an Ethernet connection unless WPS is used Wire in...

Page 9: ...voltage is below the supply threshold The unit may also show Low Battery if the supply voltage is below the supply threshold Alarms Battery Low Battery Alarms GPI Alarm 3 Wi fi signal strength two bar...

Page 10: ...Very Good Excellent X or 1 bar try to improve the signal by moving the unit aerial or using an extension or high gain aerial available from btinstallershop com Path Wifi Registered Service Grade Redca...

Page 11: ...in 4 This output will operate when input Pin 4 is triggered It will return when an acknowledge signal is returned from the BT Redcare platform The output has a minimum operation time of one second Whe...

Page 12: ...most installations you won t need to make changes to the configuration You can configure the unit using either the on board configuration menu driven by the buttons through the installer app or web po...

Page 13: ...ve seconds will save changes the display will read Notice Saved Some more complex menu items use the Enter button to scroll through additional items in the sub menu too for example Network IP Addresse...

Page 14: ...ithout saving changes by pressing for five seconds This will return you to the sub menu that you were making changes in Exit the configuration menu at any time without saving any changes by pressing f...

Page 15: ...igh positive applied or Low positive removed Once selected hold the Enter button down until Notice Saved is displayed Then it will return to the position in the menu for you to select another pin or y...

Page 16: ...s the Enter button will be displayed Use the down or up arrow to change to None EOL or DEOL Once selected hold the Enter button down until Notice Saved is displayed You ll then be returned to the same...

Page 17: ...Saved Output Type Access the configuration menu by holding the Enter button for three seconds Press the Enter button again the display will read Inputs Press the down arrow Output Type is displayed Pr...

Page 18: ...IP address shows current IP address but can also be configured for a static IP address Subnet mask address shows current subnet address but can also be configured for a customer s subnet address Gate...

Page 19: ...up arrow to switch to Static IP addressing Once selected hold the Enter button down until Notice Saved is displayed You can exit Edit mode at any time without saving changes by pressing for five seco...

Page 20: ...ess to get to next digit Press to get to next digit Press to get to next digit Press until correct number Press until correct number Press until correct number Press until correct number Press until c...

Page 21: ...addresses are made up of 12 digits in four batches of three separated by dots You must enter addresses through the buttons as 12 digit numbers with zeros used to the left of each batch where necessar...

Page 22: ...TH DNS Addr 1 1 1 1 1 4 2 6 8 5 3 1 7 9 Press to get to next digit Press to get to next digit Press until correct number Press until correct number Press until correct number Press and hold First digi...

Page 23: ...8 8 8 8 4 2 6 8 5 3 1 7 9 Press to get to next digit Press to get to next digit Press until correct number Press until correct number Press until correct number Press and hold First digit highlighted...

Page 24: ...are set to accept both ports so you ll only need to make changes on the unit Access the configuration menu by holding the Enter button for three seconds Press the Enter button again the display will...

Page 25: ...the down arrow until you get to wi fi search Notice Saved Wifi SSID BT H Wifi SSID B T Wifi SSID BT H Wifi SSID B Wifi SSID A Wifi SSID Wifi SSID B Wifi SSID 4 2 6 8 5 3 1 7 9 Press to get to next cha...

Page 26: ...vwxyz0123456789 _ ZYXWVUTSRQPOMNLKJIHGFEDCBA Holding down the up arrow lets you fast scroll through characters Note that holding the down arrow for more than five seconds will take you out of programm...

Page 27: ...se with four bars are the networks with the best strength Press Enter will be displayed This allows you to scroll though all networks to find the customer network you need Press the down arrow to find...

Page 28: ...ent gateway address but can also be configured for a customer s gateway address DNS Address 1 can be configured to use specific DNS servers DNS Address 2 can be configured to use specific DNS servers...

Page 29: ...7 9 Press to get to next digit Press to get to next digit Press to get to next digit Press until correct number Press until correct number Press until correct number Press until correct number Press...

Page 30: ...IP addresses are made up of 12 digits in four batches of three separated by dots You must enter addresses through the buttons as 12 digit numbers with zeros used to the left of each batch where neces...

Page 31: ...8 1 254 Wifi GW Addr 1 01 001 001 001 Wifi DNS Addr 1 1 1 1 1 4 2 6 8 5 3 1 7 9 Press to get to next digit Press to get to next digit Press until correct number Press until correct number Press until...

Page 32: ...next digit Press to get to next digit Press until correct number Press until correct number Press until correct number Press and hold First digit highlighted Second digit highlighted Third digit high...

Page 33: ...oing access on port 443 but may do on port 10443 If this is the case you can configure the unit to use the alternative port 10443 The BT Redcare servers are set to accept both ports so you ll only nee...

Page 34: ...App Passcode 8765432 1 Serial connection panel type This menu selects the panel connection type for serial connected panels RS232 or RS485 Settings None Menvier Dimension GD 232 Galaxy Dimension 48 9...

Page 35: ...None will be shown Use the down arrow to scroll through the available panels Once you reach the desired panel hold the Enter button down until Notice Saved is displayed You ll then be returned to the...

Page 36: ...the cable direct from the PC to the unit it ll be unable to communicate across the IP path This will send a total comms fault signal to the ARC after the normal time out normally 60 minutes for SP2 Th...

Page 37: ...sing the Essential IP access point When the web server is enabled search for wi fi networks on your smart device or laptop You ll identify the Essential IP access point by its name which will be in th...

Page 38: ...scrolling status display Inputs Configur Notice Done Restore Defaults 4 2 3 1 Press and hold Configuration Inputs Restore defaults You can use the Restore defaults option on the menu to set the unit b...

Page 39: ...your Redcare account manager The menu bar on the left hand side can take you to any of the menu options described below Should you need to make any changes in the following menu options you ll need to...

Page 40: ...t 2 FUNC which can be renamed in the settings menu by clicking on the slidebar if it s set up as User When operated the interactive slidebar turns from grey to blue and back to grey when pressed again...

Page 41: ...are in Alarm mode Alarm pins can also be set up for interconnection monitoring where they will detect a cut or short on the pin input see EOL and DEOL for details when either a cut or short status is...

Page 42: ...Essential IP access point you will lose connection to the platform The information you get from the advanced system info drop down will depend on your connection method If connected via Ethernet it wi...

Page 43: ...Events This menu shows the most recent events recorded by the system By clicking on the drop down you can filter events by type for example Alarms System Configuration or Connection Settings 43...

Page 44: ...via wi fi it ll also show signal strength and SSID The Settings menu has sub menus that let you program the unit The first item on the sub menu is Details which gives you device details including MAC...

Page 45: ...ode To change from DHCP to a Static IP address when using an Ethernet connection click on the drop down arrow which will then show the choices DHCP and Static click on Static You ll then see additiona...

Page 46: ...ate a wi fi network search This will disconnect the Essential IP access point Reconnect to the access point use the drop down arrow on the Select Wifi Network box This will show you all the wi fi netw...

Page 47: ...k Add a new user you ll see the screen on the left Enter the required information and click Add user There are three types of User as follows Master Installer allows access to the programming of the d...

Page 48: ...ch pin as required You can configure the two outputs as described earlier in this guide On this page you can see all the options available via the drop down arrows Make all the changes to the pin inpu...

Page 49: ...with DEOL monitoring Output 2 is set to operate as a User output operated by the customer via the app Make all your changes to the pin inputs and outputs then click the save button to store them in t...

Page 50: ...menu allows you to add names to the pin inputs which will then show up on the customer app and notifications You can choose a description for the User relay outputs Click Save after you ve entered all...

Page 51: ...on of the Serial connection for specific panel types Select the drop down next to Type and you will get a list of panel types Select the required panel type and connection type and then click Save Pro...

Page 52: ...Momentary and armed low or high There is also the option to set up Keyswitch with extended format signalling If using the Keyswitch you will need to ensure the intrusion alarm system is set up to comp...

Page 53: ...close pin to use for the Keyswitch This is usually Pin 4 Select the state of the pin for armed set and disarmed unset The Alarm option for Input Mode allows a Keyswitch to operate with extended forma...

Page 54: ...e Reports sub menu allows you to set up a number of email addresses that could receive emails on the various options E g Alarms and System messages In the Ultrasync sub menu DO NOT alter any settings...

Page 55: ...lowing will apply Compliance with the user access level requirements of EN 50136 Access to the configuration options by an installer must be authorised by a level 2 user e g site owner For the Next Ge...

Page 56: ...4V supply input Interconnection monitoring If the signalling unit is remote from the alarm panel it s possible to wire the pin inputs to be able to detect open or short circuits on the interconnection...

Page 57: ...communicator Connect the alarm panel s digital communicator line connections to the terminals marked DIAL CAP on the unit The terminals are not polarity conscious Configure the alarm panel digital co...

Page 58: ...on the panel It is recommended that good quality screened cable Belden type CAT5e or equivalent is used in all wiring of this type to avoid interference on the panel s data bus A 680 resistor should b...

Page 59: ...se results in 288 total bytes transferred including IP headers Typically a small number of alarms will also be generated per day resulting in 296 bytes being transferred Overall this generates approxi...

Page 60: ...product was purchased You can return the product to the freepost address below BT Supply Chain Darlington Road Northallerton North Yorkshire DL6 2PJ Disclaimer The manufacturer or his agents disclaim...

Page 61: ...etwork MMCX Micro Miniature Coaxial Connector OLED Organic Light Emitting Diode RSSI Received Signal strength indicator RPS Return Path Signalling An output that confirms delivery of Pin 4 to the ARC...

Page 62: ...Transmission Time Information Security Substitution Security Reporting Time Essential IP SP6 SP6 SP6 SP2 Technical Data see redcare bt com installer hub brochures html Remote access to BT Redcare Nex...

Page 63: ...Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommun...

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