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BLESHOOTING

Error Messages

When an error message appears on the display, follow the directions provided below.

Error Messages

Message

Cause/Remedy

Wrong Type

Of Adapter 

Connected!

An incompatible AC adapter is connected.

Use an appropriate AC adapter.

Low Battery!

The installed batteries are getting weak.

Replace Battery!

The installed batteries are about to run out.

Recharge 

Li-ion Battery!

The battery is low. Please charge the lithium-ion battery.

Li-ion is damaged

Use other

power source!

The Li-ion is damaged. Please use an AC adapter or an other battery.

Unit Cooling

Wait XX min.

before restart!

High temperature error.

Cutter Error!

The tape cutter has been closed when you tried to print or feed tape. Turn 

the P-touch labelling system off and then on again before continuing. When 

tape is tangled in the cutter, remove the tape.

Insert Tape 

Cassette!

There is no tape cassette installed when you try to print or preview a label, 

or feed tape. Install a tape cassette before continuing.

Text Full!

The maximum number of characters have already been entered. Edit the 

text and use fewer characters.

No Text!

There is no text, symbols or bar code data entered when you try to print or 

preview a label. Enter data before continuing.

Incorrect 

Value!

The value entered for setting the tape length. Enter a valid value for the 

setting.

Line Limit! 

Max 5 Lines

There are already five lines of text when you press the Enter key. Limit the 

number of lines to five.

Tape Width 

Limit! 

Max 3 Lines

There are more than three lines of text when you press the Print or Preview 

key while using 12 mm tape. Limit the number of lines to three, or replace 

with a larger width tape cassette.

Tape Width 

Limit! 

Max 2 Lines

There are more than two lines of text when you press the Print or Preview 

key while using 9 mm or 6 mm tape. Limit the number of lines to two, or 

replace with a larger width tape cassette.

Tape Width 

Limit! 

Max 1 Line

There is more than one line of text when you press the Print or Preview key 

while using 3.5 mm tape. Limit the number of lines to one, or replace with 

a larger width tape cassette.

Block Limit! 

Max 5 Blocks

There are already five blocks of text. Limit the number of blocks to five.

Length Limit!

The length of the label to be printed using the text entered is longer than 

1 m. Edit the text so that the length of the label is less than 1 m.

Text 

Too Long!

The length of the label to be printed using the text entered is longer than 

the length setting. Edit the text to fit within the set length or change the 

length setting.

www.calcert.com

[email protected]

1.888.610.7664

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Summary of Contents for P-Touch PTE300VP

Page 1: ...nce ELECTRONIC LABELING SYSTEM ELECTRONIC LABELING SYSTEM ELECTRONIC LABELLING SYSTEM INTRODUCTION GETTINGSTARTED EDITINGALABEL LABELPRINTING USINGTHEFILEMEMORY TROUBLESHOOTING APPENDIX INDEX RESETTING MAINTAININGYOUR P TOUCHLABELLINGSYSTEM USER S GUIDE P touch E300 www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 2: ...f this manual and the specifications of this product are subject to change without notice If new versions of the PT E300 operating system becomes available this manual may not reflect the updated features Therefore you may find that new operating system and the contents in this manual may be different Any trade names and product names of companies appearing on Brother products related documents an...

Page 3: ...play 25 LCD Contrast 25 Backlight 25 Setting Language and Unit 26 Language 26 Unit 26 EDITING A LABEL 27 Selecting a Labelling Application Type 27 GENERAL 27 FACEPLATE 27 CABLE WRAP 28 CABLE FLAG 28 PATCH PANEL 29 PUNCH DOWN BLOCK 29 Creating a Bar Code Label 29 Setting Bar Code Parameters and Entering Bar Code Data 30 Editing and Deleting a Bar Code 30 Entering a Serialize Label 31 Serialize 31 a...

Page 4: ...bels 42 USING THE FILE MEMORY 43 Storing a Label into Memory 43 Opening a Stored Label File 43 Printing a Stored Label File 44 Deleting a Stored Label File 44 RESETTING MAINTAINING YOUR P TOUCH LABELLING SYSTEM 45 Resetting the P touch Labelling System 45 Resetting the data to factory settings 45 Maintenance 46 Cleaning the Unit 46 Cleaning the Print Head 46 Cleaning the Tape Cutter 46 TROUBLESHOO...

Page 5: ...ries WARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries Action NOT allowed DO NOT disassemble the product DO NOT splash the product with or immerse the product in water DO NOT touch a given portion of the product Mandatory...

Page 6: ... battery use only a battery charger designed specifically for the rechargeable battery DO NOT allow wires or other metal objects to come into contact with the terminals of the rechargeable battery DO NOT carry or store the rechargeable battery with metal objects such as necklaces or hairpins This could cause an electrical short and lead metal objects such as wires necklaces or hairpins to overheat...

Page 7: ... to an electrical short If the labelling system can only be used for a short period of time even though the rechargeable battery is fully charged the rechargeable battery may have reached the end of its service life Replace the rechargeable battery with a new one When removing and replacing the rechargeable battery cover the terminals of the old rechargeable battery with tape to avoid creating a s...

Page 8: ...he labelling system contact Brother customer service Plastic bags are used in the packaging of your labelling system To avoid danger of suffocation keep these bags away from babies and children If you notice heat an abnormal odor discoloration of the labelling system deformation or anything else unusual while using or storing the labelling system immediately discontinue use of the labelling system...

Page 9: ...our eyes loss of eyesight or other damage to the eyes may result DO NOT allow a metal object to contact both the plus and minus ends of a battery DO NOT use sharp objects such as tweezers or a metallic pen to remove or replace the batteries DO NOT use a damaged deformed or leaking battery or a battery whose label is damaged Doing so may result in generating excessive heat Use of a damaged or leaki...

Page 10: ...specified AC adapter and adapter cord DO NOT connect the AC adapter or adapter cord to other products DO NOT touch the AC adapter and the P touch labelling system during a thunderstorm There may be a remote risk of electric shock from lightning when the labelling system is used during a thunderstorm DO NOT touch the AC adapter or power plug with wet hands DO NOT use the AC adapter in places with h...

Page 11: ...chargeable batteries charge the batteries before using them with the appropriate specialised battery charger DO NOT disassemble or modify the batteries DO NOT expose the batteries to heat or dispose of the batteries in a fire AC Adapter If you do not intend on using the P touch labelling system for an extended period of time disconnect the AC adapter from the power outlet When disconnecting the AC...

Page 12: ...cified voltage Failure to do so could result in damage or failure of the P touch labelling system DO NOT use the P touch labelling system in places with moisture or high humidity such as bathrooms DO NOT allow the P touch labelling system to get wet for example by handling it with wet hands or spilling beverages onto them DO NOT disassemble or modify the P touch labelling system If you notice heat...

Page 13: ... print head see page 6 with your fingers Use the optional print head cleaning cassette TZe CL4 the self cleaning function of the labelling system or a soft wipe e g a cotton swab when cleaning the print head see Cleaning the Unit on page 46 DO NOT clean any part of the labelling system with alcohol or other organic solvents Only use a soft dry cloth DO NOT place the P touch labelling system in dir...

Page 14: ... prior to use You can also use Heat Shrink Tube in this model Check the Brother website or further information You may not be able to use some print frame or font settings when using Heat Shrink Tube The P touch labelling system is not equipped with a charging feature for Ni MH rechargeable batteries The printed label may differ from the image that appears on the LCD Note that Brother Industries L...

Page 15: ...xt the P touch labelling system has a large range of formatting options Create labels like these Entering and Editing Text Entering Symbols Entering Accented Characters Selecting a Labelling Application Type Setting Cut Options P 34 P 35 P 37 P 27 P 39 3 Before printing you can check the layout of your label using the preview function Create labels like these Printing a Label P 41 www calcert com ...

Page 16: ...e package contains the following before using your P touch labelling system Unpacking Your P touch Labelling System PT E300 P touch labelling system AC adapter The plug may differ by countries Li ion Battery Strap Tape Cassette User s Guide www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 17: ...sheet to prevent damage Remove this sheet before using the P touch Keyboard Tape cutter lever LCD display Tape cassette compartment Tape cutter Print head Tape exit slot Release lever Cover latch AC adapter connector Rear cover Battery compartment Tape viewer LED lamp www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 18: ...f a line of text 9 Battery Level Indicates remaining battery level It displays only when using Li ion battery 10 Caps mode Indicates that the Caps mode is on 11 14 Style guidance Indicates the current font 11 character size 12 character style 13 and frame 14 settings 15 Tape length Indicates the tape length for the text entered 16 Cursor selection Use the and keys to select menu items and the and ...

Page 19: ...lication type The feature that is displayed above the button is enabled when used in combination with the Shift key 7 Bar Code Opens Bar Code Setup screen 8 Serialize You can print serialized numbers on the labels You can serialize any 2 numbers when used in combination with the Shift key 9 Menu Enables operating preferences Language Adjustment etc for the P touch labelling system to be set 10 Esc...

Page 20: ...the letter and number keys to type uppercase letters or the symbols indicated on the number keys 17 Caps Turns Caps mode on and off 18 Accent Use this to select and enter an accented character 19 Space Enters a blank space Returns a setting to the default value 20 Symbol Use this to select and enter a symbol from a list of available symbols 21 Enter Enters a new line when entering text Enters a ne...

Page 21: ...ry Open the rear cover by pressing the cover latch Power Supply 1 2 Turn the P touch labelling system off before disconnecting the AC adapter Do not pull or bend the AC adapter cord When power is disconnected for more than two minutes all text and format settings will be cleared Any text files stored in the memory will also be cleared To safeguard and backup the labelling system s memory when the ...

Page 22: ...ble Li ion battery is fully charged The battery level indicator on the display will fill three bars Stopping Rechargeable Li ion Battery Charging To stop the rechargeable Li ion battery from charging disconnect the AC adapter cord 2 3 Before using the rechargeable Li ion battery use the following procedure to charge it Up to 360 minutes is needed to fully charge a rechargeable Li ion battery 1 2 3...

Page 23: ...onth remove the rechargeable Li ion battery from the labelling system when its charge is 50 or less and then store the battery in a cool place away from direct sunlight If the rechargeable Li ion battery will not be used for a long period of time we recommend charging it every 6 months If you touch a part of the labelling system while the Li ion battery is charging that part of the labelling syste...

Page 24: ...attery compartment Users of alkaline batteries 23 Users of Ni MH rechargeable batteries Attach the rear cover by inserting the three hooks at the bottom into the slots on the labelling system then pushing down firmly until it snaps into place Make sure that the power is turned off when replacing batteries 1 Always replace all six batteries at the same time using brand new ones Always replace all s...

Page 25: ...g the labelling system s tape exit slot and press firmly until you hear a click Dispose of the battery at an appropriate collection point not in the general waste stream In addition be sure to observe all applicable federal state and local regulations When string or discarding the battery wrap it for example with cellophane tape to prevent it from short circuiting Battery insulation example Cellop...

Page 26: ... Tape Although the instruction sheet included with the Extra Strength Adhesive Tape cassette recommends cutting the tape with scissors the tape cutter that this P touch labelling system is equipped with is able to cut Extra Strength Adhesive Tape Turning Power On Off Your P touch labelling system has a power saving function that automatically turns itself off if no key is pressed within a certain ...

Page 27: ...play is easier to see with the backlight ON The default setting is ON Press the Menu key to display the Setup menu select Backlight using the or key and then press the OK or Enter key Select ON or OFF using the or key Press the OK or Enter key LCD Display 1 2 3 Press the Escape key to return to the previous step Pressing the Space key on the contrast setting screen sets the contrast to the default...

Page 28: ...orsk Polski Português Português Brasil Română Slovenski Slovenský Suomi Svenska or Türkçe Press the OK or Enter key Unit Press the Menu key to display the Setup menu select Unit using the or key and then press the OK or Enter key Select a unit for dimensions shown on the LCD display by using the or key Either mm or inch can be selected Press the OK or Enter key Setting Language and Unit 1 2 3 Pres...

Page 29: ...labels for a row of ports on a patch panel See page 29 Shift 3 PUNCH DOWN BLOCK Prints punch down block 2 line labels See page 29 When you change or reset a labelling application type the text typed in is automatically used in the new labelling application type except in the following cases Changing from PUNCH DOWN BLOCK is set to Horizontal or Backbone with sequenced text Changing to PUNCH DOWN B...

Page 30: ...form a flag The text on flag labels is printed on both ends of the label leaving a blank space in the middle that wraps around the cable In this mode you can specify Layout Flag Length Cable Diameter and Orientation Layout AA AA The same text is printed on each block AA BB Two different texts are printed on each block Flag Length 30 mm 15 mm 200 mm Cable Diameter 6 mm 3 mm 90 mm Orientation Horizo...

Page 31: ...ing the Bar Code function you can create labels with one dimensional bar codes for use with asset control tags serial number labels and even POS and stock control systems Selectable Bar Codes are listed in the Appendix See page 54 Block length Block length Block length When Blank is selected in Block Type Sequence Type is set to None When None is selected in Sequence Type Start Value shows and you...

Page 32: ...r key to insert the bar code in the label The bar code is displayed on the text entry screen Editing and Deleting a Bar Code To edit bar code parameters and bar code data position the cursor beneath the bar code mark on the data entry screen and then open the Bar Code Setup screen Refer to Setting Bar Code Parameters and Entering Bar Code Data on page 30 To delete a bar code from a label position ...

Page 33: ...ify the range is displayed Use the or keys to position the cursor under the first character Then position the cursor under the last character to be incremented Press OK or Enter key Example Select A and press OK Select Increment and Count by using the or key and set the value by using the or key Example When you want to increase the number by one four times set Increment 1 Count 4 Press the OK or ...

Page 34: ...Select 1 Select Increment and Count by using the or key and set the value by using the or key Example When you want to increase the number by one four times set Increment 1 Count 4 Press the OK or Enter key to display the screen that you set Example 1 2 3 You cannot select the first character s as it is greyed out 4 When you press the Shift key and then press the Serialize key you can do the setti...

Page 35: ...r that you want to increase by using the or key and press the OK or Enter key twice Example Select A of A01 Select Increment and Count by using the or key and set the value by using the or key Example When you want to increase the number by one twice set Increment 1 Count 2 Press the OK or Enter key to display the screen that you set Example 1 2 3 You cannot select the first character s as it is g...

Page 36: ...ck press the Shift key and then press the or key Inserting Text To insert additional text into an existing line of text move the cursor to the character to the right of the position where you want to start inserting text and then enter the additional text The new text is inserted to the left of the cursor Press the Escape key to return to the previous step Serialize mode can be also applied to bar...

Page 37: ... various symbols including international and extended ASCII characters available with the symbol function To enter a symbol use the Symbol function see below Alternatively press the Shift key and then press a key on the keyboard to enter the symbol printed on the selected key s upper right corner Selectable Symbols are listed in the Appendix See page 51 Entering Symbols Using the Symbol Function P...

Page 38: ...he or key Press the OK or Enter key to apply the setting The screen returns to the text entry screen Enter the symbol you wish to add to your History Press the Symbol key The History appears including the symbol entered in step 4 3 When selecting symbols Press the Shift key and Symbol key to return to the previous page Press the Symbol key to go to the next page Press the Escape key to return to t...

Page 39: ...tribute using the or key and then set a value for that attribute using the or key Press the OK or Enter key to apply the settings Entering Accented Characters 1 Caps mode can be used with the Accent function 2 3 The order of accented characters displayed will differ depending on the selected LCD language 4 Press the Escape key to return to the previous step Refer to the Accented Character List tab...

Page 40: ...the or key Press the OK or Enter key to apply the setting You can select the frame of the label by using the Style key Selectable Frames are listed in the Appendix See page 54 Press the Style key The current settings are displayed Select an attribute using the or key and then set a value for that attribute using the or key Select an attribute using the or key and then you can select frame by using...

Page 41: ...the OK or Enter key Press the Escape key to return to the previous step Refer to the Tape Cutting table for a list of all available settings Setting Description Example Large Margin Each label is printed leaving a margin of 24 mm on each end Small Margin A margin of 23 mm is fed before printing each label The printed label has a margin of 4 mm before and after the text Chain Use this setting when ...

Page 42: ...g application type to Cable Wrap and select Heat shrink Tube In this case cut option if fixed to No Cut After printing remove the Heat Shrink Tube cassette from the labelling system and use scissors to cut the tape After printing remove the Fabric Iron On tape cassette from the labelling system and use scissors to cut the tape Small Margin Chain Large Margin No Cut When the cut option is set to No...

Page 43: ...ll the preview to the left or right end press the Shift key and then press the or key To print the label directly from the preview screen press the Print key or open the print options screen and select a print option Refer to Printing a Label below for details The print preview is a generated image of the label and may differ from the actual label when printed Printing a Label Do not pull the labe...

Page 44: ...ures shown on the screen during printing indicate the count number of copies set Pressing the Space key when setting the number of copies resets the value to 1 the default When the message Cut Tape or Press Enter to Continue is displayed select one For details see Selecting how tape is fed and cut on page 40 Attaching Labels 1 2 3 The backing of some types of tapes may be pre cut to make it easier...

Page 45: ...ess the OK or Enter key The file number of a stored label is displayed The label text is also displayed to identify the label Select a file number using the or key and then press the OK or Enter key to open the selected file The file is opened and displayed on the text entry screen When the file memory is full each time you save a file you will need to overwrite one of your stored files Storing a ...

Page 46: ...label is displayed The label text is also displayed to identify the label Select a file number using the or key and then press the OK or Enter key The message Delete is displayed Press the OK or Enter key to delete the file The file is deleted and the screen returns to the text entry screen Printing a Stored Label File 1 2 3 4 If you select Range specify the first page and the last page 5 Step 5 i...

Page 47: ...settings Turn off the labelling system Press and hold down the Shift and R keys While holding down the Shift and R keys press the Power key once and then release the Shift and R keys Resetting the P touch Labelling System Release the Power key before releasing the other key All text format settings option settings and stored label files are cleared when you reset the P touch labelling system Langu...

Page 48: ...build up on the cutter blade after repeated use damaging the blade which may result in the tape jamming in the cutter Maintenance Always remove the batteries and disconnect the AC adapter before cleaning the P touch labelling system Do not use paint thinner benzene alcohol or any other organic solvent These may deform the case or damage the appearance of your P touch labelling system Do not touch ...

Page 49: ...h the tape exit slot If the tape is jammed remove the tape cassette and then pull out the jammed tape and cut it Check that the end of the tape passes through the tape guide before reinstalling the tape cassette The label is not printed correctly Remove the tape cassette and reinstall it pressing it firmly until it clicks into place If the print head is dirty clean it with a cotton swab or optiona...

Page 50: ...ew a label Enter data before continuing Incorrect Value The value entered for setting the tape length Enter a valid value for the setting Line Limit Max 5 Lines There are already five lines of text when you press the Enter key Limit the number of lines to five Tape Width Limit Max 3 Lines There are more than three lines of text when you press the Print or Preview key while using 12 mm tape Limit t...

Page 51: ...pe is incompatible with this labelling system Use compatible tape System Error XX Please contact Brother customer service Select Other Cut Option The tape length set using the tape length setting is shorter than the total length of the left and right margins applied for the Large Margin cutting option You have to select a different cutting option Line Limit Max 100 Lines per Label Exceeds max You ...

Page 52: ...e 1 2 lines 6 mm tape 1 2 lines 3 5 mm tape 1 line Cut option Large Margin Small Margin Chain No cut Memory Memory buffer size Maximum 2400 characters File storage Maximum 50 files Power Supply Power supply Six AA alkaline batteries LR6 2 Six AA Ni MH rechargeable batteries HR6 2 3 Li ion Battery BA E001 AC adapter AD E001 Auto Power off Battery 5 min AC adapter 5 min Size Dimensions Approx 134 mm...

Page 53: ...ual Electrical Arrows Safety Prohibited Brackets Mathematics Greek Super subscript Bullets Currency Misc The symbols shown in the table may look slightly different on the labelling system LCD and when printed www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 54: ...ter Accented Characters a n A N c o C O d r D R e s E S g t G T i u I U k y K Y l z L Z Character Attribute Attribute Value Result Value Result Font LGO Letter Gothic ATL Atlanta HEL Helsinki ADM Adams BRU Brussels SOF Sofia LA Los Angeles www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

Page 55: ...Off UND Underline STR Strikeout Align Alignment Left Right Center Just Justify The actual printed font size depends on the tape width number of characters and number of input lines Once characters reach a minimum size the selected font will default to a custom font which is based on the Helsinki style This allows labels to print using the smallest text possible on narrow or multi line labels All 6...

Page 56: ...ted the length of the label is automatically adjusted based on the amount of text entered Bar Codes Attribute Value Protocol CODE39 CODE128 EAN 8 EAN 13 GS1 128 UCC EAN 128 UPC A UPC E I 2 5 ITF CODABAR Width Small Large Under characters printed below bar code On Off C Digit check digit Off On only available for the CODE39 I 2 5 and CODABAR protocols www calcert com sales calcert com 1 888 610 766...

Page 57: ...haracter Special Character SPACE Special Character Special Character Special Character SPACE DC3 DC4 NAK SYN NUL ETB CAN SOH EM STX SUB ETX ESC EOT ENQ FS ACK BEL GS BS HT RS LF VT US FF DEL CR FNC3 SO FNC2 SI FNC4 DLE FNC1 DC1 DC2 www calcert com sales calcert com 1 888 610 7664 0 5 10 15 20 25 30 ...

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