> I Cannot Complete the Wireless Network Setup
Configuration
I Cannot Complete the Wireless Network Setup Configuration
Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to
resolve the problem, follow the instructions below:
Investigate the problem using the WLAN Report.
Cause
Action
Interface
Your security settings (SSID/
Network Key) are not
correct.
•
Confirm the security settings using the Wireless Setup Helper
utility. For more information and to download the utility, go to your
model's
Downloads
page on the Brother Solutions Center at
•
Select and confirm that you are using the correct security
settings.
-
See the instructions supplied with your wireless LAN access
point/router for information on how to find the security
settings.
-
The manufacturer's name or model number of the wireless
LAN access point/router may be used as the default security
settings.
-
Consult with the access point/router manufacturer, your
Internet provider, or network administrator.
•
For definitions of SSID and Network Key, see the entries SSID,
Network Key and Channels in the Glossary.
Wireless
Your Brother machine's MAC
address is not allowed.
Confirm that the Brother machine's MAC Address is allowed in the
filter. You can find the MAC Address on your Brother machine's
control panel.
Wireless
Your wireless LAN access
point/router is in stealth
mode (not broadcasting the
SSID).
•
Enter the correct SSID name or Network Key manually.
•
Check the SSID name or the Network Key in the instructions
supplied with your wireless LAN access point/router and
reconfigure the wireless network setup.
Wireless
Your security settings (SSID/
password) are not correct.
•
Confirm the SSID and password.
-
When you are configuring the network manually, the SSID
and password are displayed on your Brother machine. If your
mobile device supports the manual configuration, the SSID
and password will be displayed on your mobile device’s
screen.
•
For the definition of SSID, see the Glossary.
Wi-Fi Direct
You are using Android
™
4.0. If your mobile device disconnects (approximately six minutes after
using Wi-Fi Direct), try the one-push configuration using WPS
(recommended) and set the Brother machine as a G/O.
Wi-Fi Direct
Your Brother machine is
placed too far from your
mobile device.
Move your Brother machine within about 3.3 feet (1 meter) of the
mobile device when you configure the Wi-Fi Direct network settings.
Wi-Fi Direct
There are some obstructions
(walls or furniture, for
example) between your
machine and the mobile
device.
Move your Brother machine to an obstruction-free area.
Wi-Fi Direct
There is a wireless
computer, Bluetooth-
supported device,
microwave oven, or digital
cordless phone near the
Brother machine or the
mobile device.
Move other devices away from the Brother machine or the mobile
device.
Wi-Fi Direct
270
Summary of Contents for HL-L6400DW
Page 52: ...Related Information Print from Your Computer Windows Print Settings Windows 47 ...
Page 64: ... Create or Delete Your Print Profile Windows Print Settings Windows 59 ...
Page 78: ...Related Information Print from Your Computer Macintosh Print Options Macintosh 73 ...
Page 91: ...Related Information Print Use a Macro from Your Computer Windows 86 ...
Page 113: ... How to Enter Text on Your Brother Machine Wireless LAN Report Error Codes 108 ...
Page 148: ...Home Security Security Lock the Machine Settings Network Security Features 143 ...
Page 217: ...Related Information Configure an IPsec Template Using Web Based Management 212 ...
Page 255: ...5 Put the paper tray firmly back in the machine Related Information Paper Jams 250 ...
Page 259: ...6 Close the front cover Related Information Paper Jams 254 ...
Page 281: ...1 For Windows Server 2012 Hardware and Sound Related Information Troubleshooting 276 ...
Page 284: ...Home Troubleshooting Reset Functions Reset Functions Network Reset Factory Reset 279 ...
Page 292: ...Related Information Replace Supplies 287 ...
Page 295: ... Error and Maintenance Messages Reset the Drum Counter 290 ...
Page 298: ... Clean the Drum Unit Clean the Paper Pick up Rollers 293 ...
Page 314: ...Related Information Pack and Ship Your Machine 309 ...
Page 346: ...Related Information Change Machine Settings Using Web Based Management 341 ...
Page 357: ... Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast 352 ...
Page 361: ... Print Settings Windows Print Options Macintosh 356 ...
Page 369: ... WINS Server WLAN Report WPA PSK WPA2 PSK Authentication Method WPS Home Glossary 364 ...