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Home > Troubleshooting

Troubleshooting

Use this section to resolve typical problems you may encounter when using your Brother machine. You can
correct most problems yourself.

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made from within
that country.
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.

If you need additional help, go to the Brother Solutions Center at

support.brother.com

.

First, check the following:
•

The machine's power cord is connected correctly and the machine's power is on. See the

Quick Setup Guide

.

•

All of the protective materials have been removed. See the

Quick Setup Guide

.

•

Paper is loaded correctly in the paper tray.

•

The interface cables are securely connected to the machine and the computer, or the wireless connection is
set up on both the machine and your computer.

•

Error and maintenance messages

If you did not solve the problem with the checks, identify the problem and then see

Related Information

.

Related Information

•

Error and Maintenance Messages

•

•

Printing Problems

•

Improve the Print Quality

•

Network Problems

•

•

Check the Machine Information

•

Reset Functions

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Summary of Contents for HL-L6400DW

Page 1: ...Online User s Guide HL L6250DW HL L6400DW HL L6400DWT 2015 Brother Industries Ltd All rights reserved ...

Page 2: ...tting 40 Unprintable Area 41 Recommended Print Media 42 Using Special Paper 43 Print 44 Print from Your Computer Windows 45 Print a Document Windows 46 Print More Than One Page on a Single Sheet of Paper N in 1 Windows 48 Print as a Poster Windows 49 Print on Both Sides of the Paper Windows 50 Print as a Booklet Windows 53 Secure Print Windows 55 Use a Macro from Your Computer Windows 57 Use a Pre...

Page 3: ... Ad Hoc Mode For IEEE 802 11b g n 103 Configure Your Machine for a Wireless Network Using the Machine s Control Panel Setup Wizard 109 Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast 112 Configure Your Machine for an Enterprise Wireless Network 115 Use Wi Fi Direct 120 Advanced Network Features 132 Print the Network Configuration Report 133 Print the WLAN Report 134 Co...

Page 4: ...chine s Network Settings 269 I Cannot Complete the Wireless Network Setup Configuration 270 My Brother Machine Cannot Print over the Network 272 I Want to Check that My Network Devices are Working Correctly 274 Other Problems 275 Check the Machine Information 277 Reset Functions 279 Network Reset 280 Factory Reset 281 Routine Maintenance 282 Replace Supplies 283 Replace the Toner Cartridge 285 Rep...

Page 5: ...Settings from Your Computer 338 Change Machine Settings Using Web Based Management 339 Appendix 344 Specifications 345 How to Enter Text on Your Brother Machine 351 Supplies 353 Accessories 354 Mailbox Unit 355 Glossary 360 Home Table of Contents iv ...

Page 6: ...Home Before You Use Your Brother Machine Before You Use Your Brother Machine Applicable Models Definitions of Notes Notice Disclaimer of Warranties USA and Canada Trademarks Important Note 1 ...

Page 7: ...Machine Applicable Models Applicable Models This User s Guide applies to the following models 1 line LCD models HL L6250DW 1 8 inch Touchscreen LCD models HL L6400DW HL L6400DWT Related Information Before You Use Your Brother Machine 2 ...

Page 8: ...f product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons indicate helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Fire Hazard icons alert you to the possibility of a fire Hot Surface icons warn you not to touch hot machine parts Prohibition icons indicate acti...

Page 9: ...MITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICE...

Page 10: ...Wi Fi Alliance WPA WPA2 Wi Fi Protected Setup and Wi Fi Protected Setup logo are trademarks of Wi Fi Alliance Android Google Cloud Print Google Drive Google Chrome and Google Play are trademarks of Google Inc Use of these trademarks is subject to Google Permissions Mopria is a trademark of Mopria Alliance Inc Mozilla and Firefox are registered trademarks of the Mozilla Foundation UNIX is a registe...

Page 11: ...ndows Server 2003 R2 x64 Edition Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2 In this User s Guide the LCD messages of the HL L6250DW are used unless otherwise specified In this User s Guide the illustrations of the HL L6400DW are used unless otherwise specified Unless otherwise specified the screens in this manual are from Windows 7 and OS X v10 9...

Page 12: ...ur Brother Machine Introduction to Your Brother Machine Before Using Your Machine Front View and Back View Control Panel Overview Touchscreen LCD Overview How to Navigate the Touchscreen LCD Access Brother Utilities Windows 7 ...

Page 13: ...cure Firewall Windows If your computer is protected by a firewall and you are unable to network print you may need to configure the firewall settings If you are using the Windows Firewall and you installed the printer driver from the CD ROM the necessary firewall settings have already been set If you are using any other personal firewall software see the User s Guide for your software or contact t...

Page 14: ...ut tray 3 Front cover release button 4 Front cover 5 Paper tray 6 Multi purpose tray MP tray 7 Control panel with a Liquid Crystal Display LCD 8 For wired network models 10BASE T 100BASE TX 1000BASE T port supported models only 9 USB port 10 Parallel port supported models only 11 AC power connector cord 12 Back cover Face up output tray The machine is equipped with a non detachable AC power cord d...

Page 15: ...r tray 6 Multi purpose tray MP tray 7 Touch panel with a tiltable Touchscreen LCD 8 For wired network models 10BASE T 100BASE TX 1000BASE T port 9 USB port 10 USB accessory port 11 AC power connector cord 12 Back cover Face up output tray 13 Paper stopper The machine is equipped with a non detachable AC power cord depending on the model Related Information Introduction to Your Brother Machine 10 ...

Page 16: ...ing a wireless connection 0 Max 2 Data LED The Data LED blinks depending on the machine s status When the Data LED is on data is in the machine s memory When the Data LED blinks the machine is receiving or processing data 3 Error LED The Error LED blinks when the LCD displays an error or an important status message 4 Menu Buttons OK Press to store your machine s settings After you change a setting...

Page 17: ...tiple print jobs hold down Cancel until the LCD displays Cancel All Jobs 8 Power On Off Turn on the machine by pressing Turn off the machine by pressing and holding down The LCD displays Shutting Down for a few seconds before going off 9 WiFi Network or Report buttons Non Network Models Report Press the Report button to print the Printer Settings page Wired Network Models Network Press the Network...

Page 18: ... Home screen While the machine is in Sleep Mode the Home icon blinks Cancel Press to cancel an operation available when lit Press to cancel a programmed print job and clear it from the machine s memory To cancel multiple print jobs hold down until the LCD displays Cancel All Jobs or Press to display the previous or next page 4 WiFi For infrastructure mode When the WiFi light is on your Brother mac...

Page 19: ... For Ad Hoc mode The WiFi LED is always off Related Information Introduction to Your Brother Machine 14 ...

Page 20: ... s control panel will be locked The available features vary depending on your model 1 Wireless Status If you are using a wireless connection a four level indicator in the Home screen displays the current wireless signal strength 0 Max If you see at the top on the screen press it to configure wireless settings 2 Toner Displays the remaining toner life Press to access the Toner menu 3 Settings Press...

Page 21: ...de Go to your model s Manuals page on the Brother Solutions Center at support brother com to download the guide Warning icon The warning icon appears when there is an error or maintenance message press to view it and then press to return to Ready Mode Related Information Introduction to Your Brother Machine 16 ...

Page 22: ...ng In this example the LCD Backlight setting is changed from Light to Med IMPORTANT DO NOT press the LCD with a sharp object such as a pen or stylus It may damage the machine NOTE DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine Doing this may cause an error 1 Press Settings 2 Press a or b to display the General Setup option and then press General Setup S...

Page 23: ...LCD Se ngs 5 Press Backlight Light LCD Se ngs Backlight Dim Timer Oﬀ 6 Press a or b to display the Med option and then press Med Backlight Light Med 7 Press Related Information Introduction to Your Brother Machine 18 ...

Page 24: ...erver 2008 R2 Click Start All Programs Brother Brother Utilities Windows 8 and Windows Server 2012 Tap or click Brother Utilities either on the Start screen or the desktop Windows 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When th...

Page 25: ...Related Information Introduction to Your Brother Machine Uninstall the Brother Software and Drivers Windows 20 ...

Page 26: ...tilities either on the Start screen or the desktop Windows 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities 2 Click the drop down list and then select your model name if not al...

Page 27: ...Home Paper Handling Paper Handling Load Paper Paper Settings Unprintable Area Recommended Print Media Using Special Paper 22 ...

Page 28: ...Home Paper Handling Load Paper Load Paper Load and Print Using the Paper Tray Load and Print Using the Multi purpose Tray MP Tray 23 ...

Page 29: ...the Paper Tray Load and Print Using the Paper Tray Load and Print Plain Paper Letterhead Colored Paper Thin Paper and Recycled Paper Using the Paper Tray Load and Print Thick Paper Using the Paper Tray Printing Problems Error and Maintenance Messages 24 ...

Page 30: ...he paper tray out of the machine a message appears on the LCD asking if you want to change the paper size and paper type Change the paper size and paper type settings if needed following the LCD instructions When you load a different size and type of paper in the tray you must change the Paper Size and Paper Type settings in the machine or on your computer also 1 Pull the paper tray completely out...

Page 31: ...r trays with a release lever 2 3 Fan the stack of paper well 4 Load paper in the paper tray with the printing surface face down When you use Letterhead or Preprinted paper load the paper in the correct orientation as shown in the illustrations Paper Orientation for Letterhead and Preprinted Paper For 1 sided printing face down top edge toward the front of the paper tray For automatic 2 sided print...

Page 32: ... HL L6400DW HL L6400DWT Press Settings Paper Tray 2 sided Single Image 2 sided Feed 5 Make sure the paper is below the maximum paper mark b b b Overfilling the paper tray will cause paper jams 6 Slowly push the paper tray completely into the machine 7 Lift the support flap to prevent paper from sliding off the output tray 8 Send your print job to the machine Change your print preferences in the Pr...

Page 33: ...he LCD asking if you want to change the paper size and paper type Change the paper size and paper type settings if needed following the LCD instructions When you load a different size and type of paper in the tray you must change the Paper Size and Paper Type settings in the machine or on your computer also 1 Pull the paper tray completely out of the machine 2 Press and slide the paper guides to f...

Page 34: ...trays with a release lever 2 3 Fan the stack of paper well 4 Load paper in the paper tray with the printing surface face down DO NOT load different sizes and types of paper in the paper tray at the same time Doing this may cause the paper to jam or misfeed 5 Make sure the paper is below the maximum paper mark b b b Overfilling the paper tray will cause paper jams 6 Slowly push the paper tray compl...

Page 35: ...the machine Change your print preferences in the Print dialog box before sending the print job from your computer 10 Close the paper stopper 11 Close the back cover the face up output tray until it locks in the closed position Related Information Load and Print Using the Paper Tray 30 ...

Page 36: ...d colored paper thin or thick paper recycled paper Bond paper labels or up to 50 sheets of plain paper in the MP tray Load and Print Plain Paper Letterhead Colored Paper Thin Paper Recycled Paper and Bond Paper in the MP Tray Load and Print Thick Paper and Labels Using the MP Tray Load and Print on Envelopes Using the MP Tray Printing Problems Error and Maintenance Messages 31 ...

Page 37: ...ze and Paper Type settings in the machine or on your computer also 1 Lift the support flap to prevent paper from sliding off the face down output tray 2 Open the MP tray and lower it gently 3 Pull out the MP tray support 1 and unfold the flap 2 2 1 4 Slide the MP tray paper guides to fit the width of the paper you are using If the paper guide on the right side has a lever press it and slide the pa...

Page 38: ... Preprinted paper for 2 sided printing change the machine s setting by completing the following step HL L6250DW Press Paper Tray 2 sided Single Image 2 sided Feed HL L6400DW HL L6400DWT Press Settings Paper Tray 2 sided Single Image 2 sided Feed 6 Send your print job to the machine Change your print preferences in the Print dialog box before sending the print job from your computer Related Informa...

Page 39: ...t on thick paper or labels When you load a different size and type of paper in the tray you must change the Paper Size and Paper Type settings in the machine or on your computer also 1 Open the machine s back cover the face up output tray 2 Open the paper stopper Available only for certain models 3 On the front of the machine open the MP tray and lower it gently 4 Pull out the MP tray support 1 an...

Page 40: ...ng surface face up 7 Send your print job to the machine Change your print preferences in the Print screen before sending the print job from your computer 8 Close the paper stopper 9 Close the back cover the face up output tray until it locks in the closed position Related Information Load and Print Using the Multi purpose Tray MP Tray 35 ...

Page 41: ...size and type of paper in the tray you must change the Paper Size and Paper Type settings in the machine or on your computer also 1 Open the machine s back cover the face up output tray 2 Open the paper stopper Available only for certain models 3 On the front of the machine open the MP tray and lower it gently 4 Pull out the MP tray support 1 and unfold the flap 2 2 1 5 Slide the MP tray paper gui...

Page 42: ...nd your print job to the machine Change your print preferences in the Print dialog box before sending the print job from your computer Settings Options for Envelopes Paper Size Com 10 DL C5 Monarch Media Type Envelopes Env Thick Env Thin 8 Close the paper stopper 9 Close the back cover the face up output tray until it locks in the closed position Related Information Load and Print Using the Multi ...

Page 43: ...Home Paper Handling Paper Settings Paper Settings Change the Paper Size and Paper Type Change the Check Paper Size Setting 38 ...

Page 44: ...pe you want and then press OK 5 Press Back 6 Press a or b to select the Paper Size option and then press OK 7 Press a or b to select the paper tray that you want to change and then press OK 8 Press a or b to select the paper size you want and then press Go HL L6400DW HL L6400DWT 1 Press Settings Paper Tray Paper Type 2 Press a or b to display the paper tray options and then press the option you wa...

Page 45: ...tray asking if you changed the paper size and paper type The default setting is On HL L6250DW HL L6400DW HL L6400DWT HL L6250DW 1 Press a or b to select the Paper Tray option and then press OK 2 Press a or b to select the Check Size option and then press OK 3 Press a or b to select the On or Off option and then press Go HL L6400DW HL L6400DWT 1 Press Settings Paper Tray Check Size 2 Press On or Of...

Page 46: ...y depending on the paper size or settings in the application you are using 1 3 2 4 Do not attempt to print into these areas your output will not reflect anything in these areas Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Print Letter 0 16 in 4 23 mm 0 16 in 4 23 mm A4 0 16 in 4 23 mm 0 16 in 4 23 mm Legal 0 16 in 4 23 mm 0 16 in 4 23 mm Related Information Paper Handling 41 ...

Page 47: ...ity we recommend using the paper listed in the table Paper Type Item Plain Paper Xerox 4200DP 20 lb Hammermill Laser Print 24 lb 90 g m2 Recycled Paper No specific brand recommended Labels Avery laser labels white 5160 Envelopes No specific brand recommended Related Information Paper Handling 42 ...

Page 48: ... IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped that is coated or has a chemical finish that is damaged creased or folded that exceeds the recommended weight specification in this guide with tabs and staples with letterheads using low temperature dyes or therm...

Page 49: ...Home Print Print Print from Your Computer Windows Print from Your Computer Macintosh Print One Page Duplicates on Different Types of Paper Cancel a Print Job Test Print 44 ...

Page 50: ...ndows Print on Both Sides of the Paper Windows Print as a Booklet Windows Secure Print Windows Use a Macro from Your Computer Windows Use a Preset Print Profile Windows Change the Default Print Settings Windows Print a Document Using the BR Script3 Printer Driver PostScript 3 Language Emulation Windows Monitor the Status of the Machine from Your Computer Windows Print Settings Windows 45 ...

Page 51: ...ize 5 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 6 Type the number of copies 1 999 you want in the Copies field 7 Click the Media Type drop down list and then select the type of paper you are using 8 To print multiple pages on ...

Page 52: ...Related Information Print from Your Computer Windows Print Settings Windows 47 ...

Page 53: ... select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 4 Click the Multiple Page drop down list and then select the 2 in 1 4 in 1 9 in 1 16 in 1 or 25 in 1 option 5 Click the Page Order drop down list and then select your page order 6 Click the Border Line drop d...

Page 54: ...or preferences button The printer driver window appears 3 Click the Multiple Page drop down list and then select the 1 in 2x2 Pages 1 in 3x3 Pages 1 in 4x4 Pages or 1 in 5x5 Pages option 4 Select the Print cut out line check box if needed Print cut out line Prints a faint cut out line around the printable area so that you can easily cut it out 5 Change other printer settings if needed 6 Click OK 7...

Page 55: ...n click the printing properties or preferences button The printer driver window appears 3 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 4 Click the 2 sided Booklet drop down list and then select the 2 sided or 2 sided Manual optio...

Page 56: ...Option for Portrait Description Long Edge Left Long Edge Right Short Edge Top Short Edge Bottom Option for Landscape Description Long Edge Top Long Edge Bottom 51 ...

Page 57: ...settings if needed 10 Do one of the following For automatic 2 sided printing click OK again and then complete your print operation For manual 2 sided printing click OK again and follow the on screen instructions If the paper is not feeding correctly it may be curled Remove the paper straighten it and put it back in the paper tray Related Information Print from Your Computer Windows Print Settings ...

Page 58: ...printing function it is possible there may be paper jams or poor print quality 1 Select the print command in your application 2 Select Brother XXX XXXX where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your a...

Page 59: ...er of the smaller individual booklet sets without having to change the order of the printed pages You can specify the number of sheets in each smaller booklet set from 1 15 This option can be helpful when folding a printed booklet that has a large number of pages 8 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters 9 Click OK 10 Change other ...

Page 60: ...9 On the machine s control panel press Secure 10 Press a or b to display your user name and then press OK The LCD displays the list of secured jobs for that name 11 Press a or b to display the job and then press OK 12 Enter your four digit password To enter each digit press a or b to select a number and then press OK 13 Press a or b to select the Print option and then press OK 14 Press a or b to e...

Page 61: ...the list of secured jobs for that name 12 Press a or b to display the print job you want to print and then press it 13 Enter your four digit password and then press OK 14 Enter the number of copies you want 15 Press Start The machine prints the data After you print the secured data it will be cleared from the machine s memory Related Information Print from Your Computer Windows 56 ...

Page 62: ...ton 7 Enter Macro ID and Macro Name you want to use 8 Select Insert Macro Command 9 Select the page to overlay the macro data Option Description All Pages Lets you insert the macro onto all pages Page Lets you insert the macro onto a specific page Select this option and then enter a page number within the range 1 to 255 Add to Top of Page Send the macro data to the top of the page Add to End of Pa...

Page 63: ...nces button The printer driver window appears 3 Click the Print Profiles tab 4 Select your profile from the print profile list The profile settings are shown on the left side of the printer driver window 5 Do one of the following If the settings are correct for your print job click OK To change the settings go back to the Basic or Advanced tab change settings and then click OK To display the Print...

Page 64: ... Create or Delete Your Print Profile Windows Print Settings Windows 59 ...

Page 65: ...d tab and configure the print settings you want for the new Print Profile 4 Click the Print Profiles tab 5 Do one of the following To create a new print profile a Click Add Profile The Add Profile dialog box appears b Type the new profile name in the Name field c Click the icon you want to use to represent this profile from the icon list d Click OK The new Print Profile name is added to the list i...

Page 66: ... group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers 2 Right click the Brother XXX XXXX...

Page 67: ...rol Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers...

Page 68: ...CD ROM select Custom in Select Machine section and then check PS Driver check box 1 Select the print command in your application 2 Select Brother XXX XXXX BR Script3 where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Layout Paper Quality or Secure Print tab to change basic print settings Click the Layout o...

Page 69: ...er 2012 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Status Monitor Windows 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from bottom of the Start screen to bring up the Apps scre...

Page 70: ...pies Type the number of copies 1 999 that you want to print in this field Collate Select this option to print sets of multi page documents in the original page order When this option is selected one complete copy of your document will print and then reprint according to the number of copies you choose If this option is not selected then each page will print according to the number of copies chosen...

Page 71: ...ferent from the fills and patterns you see on your computer screen Improve Thin Line Select this option to improve the image quality of thin lines Use System Halftone Select this option to use Windows to express halftones TrueType Mode Mode Select how the fonts are processed for printing Use Printer TrueType Fonts Select whether to use built in fonts for the font processing 7 Multiple Page Select ...

Page 72: ...elect these options to enlarge or reduce the size of the pages in your document Fit to Paper Size Select this option to enlarge or reduce the document pages to fit a specified paper size When you select this option select the paper size you want from the drop down list Free Select this option to enlarge or reduce the document pages manually When you select this option type a value into the field 2...

Page 73: ...the printer automatically selects the next available bin MX Sorter When you print multiple copies each copy is ejected onto a different bin from 1 to 4 Use Std Tray when full Select this option to continue printing even if the Mailbox bin is full When you select this option the machine continues the print job ejecting the remaining pages onto the machine s main output tray when the Mailbox bin is ...

Page 74: ...age on a Single Sheet of Paper N in 1 Windows Print as a Poster Windows Print on Both Sides of the Paper Windows Print as a Booklet Windows Use a Preset Print Profile Windows Change the Default Print Settings Windows Use Standard Tray When Full Assign a Mailbox Bin to a User or Group Mailbox Unit 69 ...

Page 75: ... on Both Sides of the Paper Macintosh Print More Than One Page on a Single Sheet of Paper N in 1 Macintosh Secure Print Macintosh Print a Document Using the BR Script3 Printer Driver PostScript 3 language emulation Macintosh Monitor the Status of the Machine from Your Computer Macintosh Print Options Macintosh 70 ...

Page 76: ...he number of copies you want in the Copies field 5 Click the Paper Size pop up menu and then select your paper size 6 Select the Orientation option that matches the way you want the document to print 7 Click the application pop up menu and then select Print Settings The Print Settings options appear 8 Click the Media Type pop up menu and then select the type of paper you are using 9 Change other p...

Page 77: ...ided printing do the following a Click the application pop up menu and then select Layout The Layout setting options appear b In the Two Sided section select the Short Edge binding or Long Edge binding option c Change other printer settings if needed d Click Print 5 For manual 2 sided printing do the following a Click the application pop up menu and then select Paper Handling The Paper Handling op...

Page 78: ...Related Information Print from Your Computer Macintosh Print Options Macintosh 73 ...

Page 79: ...Brother XXX XXXX where XXXX is your model name 3 Click the application pop up menu and then select Layout The Layout setting options appear 4 Click the Pages per Sheet pop up menu and then select the number of pages to print on each sheet 5 Select the Layout Direction option 6 Click the Border pop up menu and then select your border line type 7 Change other printer settings if needed 8 Click Print...

Page 80: ...K 10 Enter your four digit password To enter each digit press a or b to select a number and then press OK 11 Press a or b to select the Print option and then press OK 12 Press a or b to enter the number of copies you want 13 Press OK The machine prints the data After you print the secured data it will be cleared from the machine s memory HL L6400DW HL L6400DWT 1 From an application such as Apple T...

Page 81: ...After you print the secured data it will be cleared from the machine s memory Related Information Print from Your Computer Macintosh 76 ...

Page 82: ...1 Make sure you have loaded the correct size paper in the paper tray 2 From an application such as Apple TextEdit click the File menu and then select Print 3 Select Brother XXX XXXX where XXXX is your model name 4 Type the number of copies you want in the Copies field 5 Click the Paper Size pop up menu and then select your paper size 6 Select the Orientation option that matches the way you want th...

Page 83: ...tton Status Monitor starts Troubleshooting Click the Troubleshooting button to access the troubleshooting website Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies Updating the machine s status To view the latest machine status while the Status Monitor window is open click the icon You can set the interval at whi...

Page 84: ...ither choose from standard paper sizes or create a custom paper size 2 Orientation Select the orientation portrait or landscape of your printout If your application contains a similar setting we recommend that you set the orientation using the application 3 Scale Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size 79 ...

Page 85: ...rder Select the type of border to use when printing multiple pages on a single sheet of paper 4 Two Sided Available only for certain models Select whether to print on both sides of the paper 5 Reverse page orientation Select this option to rotate the printed image 180 degrees 6 Flip horizontally Select this option to reverse the printed image on the page horizontally from left to right 80 ...

Page 86: ...es to Print Select which pages you want to print even pages or odd pages 3 Page Order Select the page order 4 Scale to fit paper size Select this option to enlarge or reduce the pages in your document to fit the selected paper size 5 Destination Paper Size Select the paper size to print on 6 Scale down only Select this option if you want to reduce the pages in your document when they are too large...

Page 87: ...ull the printer automatically selects the next available bin MX Sorter When you print multiple copies each copy is ejected onto a different bin from 1 to 4 Use Std Tray when full Select this option to continue printing even if the Mailbox bin is full When you select this option the machine continues the print job ejecting the remaining pages onto the machine s main output tray when the Mailbox bin...

Page 88: ...lank Page Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing Secure Print 1 Secure Print This feature ensures that confidential or sensitive documents do not print until you enter a password on the machine s control panel Related Information Print from Your Computer Macintosh Print a Document Macintosh 83 ...

Page 89: ... Print on Both Sides of the Paper Macintosh Print More Than One Page on a Single Sheet of Paper N in 1 Macintosh Use Standard Tray When Full Assign a Mailbox Bin to a User or Group Mailbox Unit 84 ...

Page 90: ... Copy option and then press OK 4 Press a or b to display the On option and then press OK 5 Press a or b to display the Copies option and then press OK 6 Press a or b to enter the number of copies you want and then press OK 7 Press a or b to display the Copy1 Tray option and then press OK 8 Press a or b to display the paper tray you want to configure as Copy1 Tray and then press OK Windows a Press ...

Page 91: ...Related Information Print Use a Macro from Your Computer Windows 86 ...

Page 92: ...W HL L6400DW HL L6400DWT HL L6250DW 1 Press Cancel To cancel multiple print jobs press and hold Cancel for four seconds HL L6400DW HL L6400DWT 1 Press To cancel multiple print jobs press and hold for four seconds Related Information Print Printing Problems 87 ...

Page 93: ...0DW HL L6400DWT HL L6250DW 1 Press a or b to display the Machine Info option and then press OK 2 Press a or b to display the Test Print option and then press OK The machine prints the test page HL L6400DW HL L6400DWT 1 Press Settings Machine Information Test Print 2 Press OK 3 Press Related Information Print Improve the Print Quality 88 ...

Page 94: ...rk Network Get Started Network Management Software and Utilities Additional Methods of Configuring Your Brother Machine for a Wireless Network Advanced Network Features Technical Information for Advanced Users 89 ...

Page 95: ... to your network using the Brother installation CD ROM This section provides more information about network connection types introduces various methods to manage your network and explains some useful network features of your Brother machine Supported Basic Network Features 90 ...

Page 96: ...S X v10 9 x OS X v10 10 x Printing Yes Yes Yes BRAdmin Light Yes Yes BRAdmin Professional 3 Yes Yes Web Based Management Yes Yes Yes Status Monitor Yes Yes Driver Deployment Wizard Yes Yes Vertical Pairing Windows 7 and Windows 8 only Yes Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the latest version of Brother s BRAdmin Light Go to your mod...

Page 97: ...gement Software and Utilities Configure and change your Brother machine s network settings using a management utility Learn about Network Management Software and Utilities Change Machine Settings from Your Computer Change Machine Settings Using Web Based Management 92 ...

Page 98: ... This utility can search for Brother products on your network and view the device status from an easy to read Windows Explorer style screen that changes color to identify the status of each device You can configure network and device settings and update device firmware from a Windows computer on your LAN BRAdmin Professional 3 can also log activity of Brother devices on your network and export the...

Page 99: ...for a Wireless Network Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network in Ad Hoc Mode For IEEE 802 11b g n Configure Your Machine for a Wireless Network Using the Machine s Control Panel Setup Wizard Confi...

Page 100: ...ble with minimal obstructions Large objects and walls between the two devices and interference from other electronic devices can affect the data transfer speed of your documents Due to these factors wireless may not be the best method of connection for all types of documents and applications If you are printing large files such as multi page documents with mixed text and large graphics you may wan...

Page 101: ...ROM icon and then double click start exe Windows Vista and Windows 7 If the Brother screen does not appear automatically go to Computer Double click the CD ROM icon and then double click start exe Windows 8 Click the File Explorer icon on the taskbar and then go to Computer This PC Double click the CD ROM icon and then double click start exe If the User Account Control screen appears do one of the...

Page 102: ...ss access point router and try to connect to your wireless network If your wireless device is connected successfully the machine s LCD displays Connected You have completed the wireless network setup To install drivers and software necessary for operating your device insert the Brother Installation CD ROM to your computer or go to your model s Downloads page on the Brother Solutions Center at supp...

Page 103: ...r at support brother com to install drivers and software necessary for operating your device Related Information Additional Methods of Configuring Your Brother Machine for a Wireless Network Wireless LAN Report Error Codes 98 ...

Page 104: ...IN Method to configure your wireless network settings The PIN Method is one of the connection methods developed by the Wi Fi Alliance By submitting a PIN created by an Enrollee your machine to the Registrar a device that manages the wireless LAN you can set up the wireless network and security settings For more information on how to access WPS mode see the instructions provided with your wireless ...

Page 105: ... LAN access point router 6 Using a computer that is on the network type http access point s IP address in your browser where access point s IP address is the IP address of the device that is being used as the Registrar 7 Go to the WPS settings page and type the PIN and then follow the on screen instructions The Registrar is usually the wireless LAN access point router The settings page will differ...

Page 106: ...ge on the Brother Solutions Center at support brother com to install drivers and software necessary for operating your device HL L6400DW HL L6400DWT 1 Press Settings Network WLAN WPS w PIN Code 2 When Switch network interface to wireless appears press Yes This will start the wireless setup wizard To cancel press No 3 The LCD displays an eight digit PIN and the machine starts searching for a wirele...

Page 107: ...lick Next 8 Type the PIN displayed on the machine s LCD and then click Next 9 Select your network and then click Next 10 Click Close If your wireless device is connected successfully the machine s LCD displays Connected You have completed the wireless network setup To install drivers and software necessary for operating your device insert the Brother Installation CD ROM to your computer or go to y...

Page 108: ...hine for a Wireless Network in Ad Hoc Mode For IEEE 802 11b g n Configure Your Machine for a Wireless Network in Ad Hoc Mode For IEEE 802 11b g n Configure Your Machine for a Wireless Network in Ad Hoc Mode Using a New SSID Configure Your Machine for a Wireless Network in Ad Hoc Mode Using an Existing SSID 103 ...

Page 109: ...If you selected the WEP option for Encryption Type enter the WEP key and then press OK Your Brother machine supports the use of the first WEP key only 10 To apply the settings press a To cancel press b 11 The machine will attempt to connect to the wireless device you have selected If your wireless device is connected successfully the machine s LCD displays Connected You have completed the wireless...

Page 110: ...CD displays Connected You have completed the wireless network setup To install drivers and software necessary for operating your device insert the Brother Installation CD ROM to your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com to install drivers and software necessary for operating your device Related Information Configure Your Machine for a...

Page 111: ...configure your computer in Ad Hoc mode see the instructions included with your computer or contact your network administrator Network Name SSID Communication Mode Encryption Mode Network Key Ad Hoc NONE WEP For example Network Name SSID HELLO Communication Mode Encryption Mode Network Key Ad Hoc WEP 12345 Your Brother machine supports the use of the first WEP key only 2 Press a or b to select the ...

Page 112: ...ode Network Key Ad Hoc WEP 12345 Your Brother machine supports the use of the first WEP key only 2 Press Settings Network WLAN Setup Wizard 3 When Switch network interface to wireless appears press Yes This will start the wireless setup wizard To cancel press No 4 The machine will search for your network and display a list of available SSIDs When a list of SSIDs appears press a or b to select the ...

Page 113: ... How to Enter Text on Your Brother Machine Wireless LAN Report Error Codes 108 ...

Page 114: ...y ready We cannot assist you in locating this information If you do not know this information SSID and Network Key you cannot continue the wireless setup How can I find this information Check the documentation provided with your wireless access point router The initial SSID could be the manufacturer s name or the model name If you do not know the security information please consult the router manu...

Page 115: ...our Brother machine supports the use of the first WEP key only If you need assistance during setup and want to contact Brother Customer Service make sure you have your SSID Network Name and Network Key ready We cannot assist you in locating this information If you do not know this information SSID and Network Key you cannot continue the wireless setup How can I find this information Check the docu...

Page 116: ...e wireless network setup To install drivers and software necessary for operating your device insert the Brother Installation CD ROM to your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com to install drivers and software necessary for operating your device Related Information Additional Methods of Configuring Your Brother Machine for a Wireless N...

Page 117: ...er uses WEP encryption enter the key used as the first WEP key Your Brother machine supports the use of the first WEP key only 2 Press a or b to select the Network option and then press OK 3 Press a or b to select the WLAN option and then press OK 4 Press a or b to select the Setup Wizard option and then press OK 5 When WLAN Enable appears press a to select On This will start the wireless setup wi...

Page 118: ...r wireless network settings You will need this information before you continue with the configuration 1 Check and record the current wireless network settings Network Name SSID Communication Mode Authentication Method Encryption Mode Network Key Infrastructure Open System NONE WEP Shared Key WEP WPA WPA2 PSK AES TKIP TKIP is supported for WPA PSK only For example Network Name SSID HELLO Communicat...

Page 119: ...f the first WEP key only 11 To apply the settings press Yes To cancel press No 12 The machine will attempt to connect to the wireless device you have selected If your wireless device is connected successfully the machine s LCD displays Connected You have completed the wireless network setup To install drivers and software necessary for operating your device insert the Brother Installation CD ROM t...

Page 120: ...ith the configuration 1 Check and record the current wireless network settings Network Name SSID Communication Mode Authentication Method Encryption Mode User ID Password Infrastructure LEAP CKIP EAP FAST NONE AES TKIP EAP FAST MS CHAPv2 AES TKIP EAP FAST GTC AES TKIP PEAP MS CHAPv2 AES TKIP PEAP GTC AES TKIP EAP TTLS CHAP AES TKIP EAP TTLS MS CHAP AES TKIP EAP TTLS MS CHAPv2 AES TKIP EAP TTLS PAP...

Page 121: ...T PEAP or EAP TTLS option press a or b to select the Inner Authentication Method NONE CHAP MS CHAP MS CHAPv2 PAP or GTC and then press OK Depending on your Authentication Method the Inner Authentication Method selections differ Press a or b to select the Encryption Type TKIP AES or AES and then press OK Press a or b to select the Verification Method No Verification CA or CA Server ID and then pres...

Page 122: ...u will need this information before you continue with the configuration 1 Check and record the current wireless network settings Network Name SSID Communication Mode Authentication Method Encryption Mode User ID Password Infrastructure LEAP CKIP EAP FAST NONE AES TKIP EAP FAST MS CHOPv2 AES TKIP EAP FAST GTC AES TKIP PEAP MS CHAPv2 AES TKIP PEAP GTC AES TKIP EAP TTLS CHAP AES TKIP EAP TTLS MS CHAP...

Page 123: ...FAST PEAP or EAP TTLS option press a or b to select the Inner Authentication Method NONE CHAP MS CHAP MS CHAPv2 GTC or PAP Depending on your Authentication Method the Inner Authentication Method selections differ Press a or b to select the Encryption Type TKIP AES or AES Press a or b to select the Verification Method No Verification CA or CA Server ID If you selected the CA Server ID option enter ...

Page 124: ...r Installation CD ROM to your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com to install drivers and software necessary for operating your device Related Information Additional Methods of Configuring Your Brother Machine for a Wireless Network Wireless LAN Report Error Codes 119 ...

Page 125: ...Configuring Your Brother Machine for a Wireless Network Use Wi Fi Direct Use Wi Fi Direct Print from Your Mobile Device Using Wi Fi Direct Configure Your Wi Fi Direct Network I Cannot Complete the Wireless Network Setup Configuration 120 ...

Page 126: ... password Your Brother machine s Wi Fi Direct feature supports WPA2 security with AES encryption 2 1 1 Mobile device 2 Your Brother machine Although the Brother machine can be used in both a wired and wireless network only one connection method can be used at a time However a wireless network connection and Wi Fi Direct connection or a wired network connection supported models only and Wi Fi Direc...

Page 127: ...s from your machine s control panel Wi Fi Direct Network Configuration Overview Configure Your Wi Fi Direct Network Using the One Push Method Configure Your Wi Fi Direct Network Using the One Push Method and Wi Fi Protected Setup WPS Configure Your Wi Fi Direct Network Using the PIN Method Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Di...

Page 128: ... Yes Go to Step 4 No See Related Information Configure Your Wi Fi Direct Network Manually 4 Does your mobile device support one push configuration for Wi Fi Protected Setup WPS Option Description Yes See Related Information Configure Your Wi Fi Direct Network Using the One Push Method and Wi Fi Protected Setup WPS No See Related Information Configure Your Wi Fi Direct Network Using the PIN Method ...

Page 129: ...ur mobile device connects successfully the machine s LCD displays Connected You have completed the Wi Fi Direct network setup For information on printing from your mobile device go to your model s Manuals page on the Brother Solutions Center at support brother com to see the Mobile Print Scan Guide for Brother iPrint Scan HL L6400DW HL L6400DWT If your mobile device supports Wi Fi Direct follow th...

Page 130: ...Related Information Configure Your Wi Fi Direct Network Wi Fi Direct Network Configuration Overview 125 ...

Page 131: ...bile device connects successfully the machine s LCD displays Connected You have completed the Wi Fi Direct network setup For information on printing from your mobile device go to your model s Manuals page on the Brother Solutions Center at support brother com to see the Mobile Print Scan Guide for Brother iPrint Scan HL L6400DW HL L6400DWT If your mobile device supports WPS PBC Push Button Configu...

Page 132: ...not the G O it will display available device names with which to configure a Wi Fi Direct network Press a or b to select the mobile device you want to connect to and press OK Search for available devices again by pressing Rescan and then go to the next step 7 Do one of the following Press a to display the PIN on your Brother machine enter the PIN in your mobile device and then go to the next step ...

Page 133: ... the following Press Display PIN Code to display the PIN on your machine and enter the PIN in your mobile device Go to the next step Press Input PIN Code to enter a PIN displayed by your mobile device in the machine and then press OK Go to the next step If your mobile device does not display a PIN press on your Brother machine Go back to the first step and try again 6 If your mobile device connect...

Page 134: ...ile device in the machine 9 Press OK 10 If your mobile device connects successfully the machine s LCD displays Connected You have completed the Wi Fi Direct network setup For information on printing from your mobile device go to your model s Manuals page on the Brother Solutions Center at support brother com to see the Mobile Print Scan Guide for Brother iPrint Scan HL L6400DW HL L6400DWT If your ...

Page 135: ...Related Information Configure Your Wi Fi Direct Network Wi Fi Direct Network Configuration Overview 130 ...

Page 136: ...he Wi Fi Direct network setup For information on printing from your mobile device go to your model s Manuals page on the Brother Solutions Center at support brother com to see the Mobile Print Scan Guide for Brother iPrint Scan or the AirPrint Guide HL L6400DW HL L6400DWT If your mobile device does not support Wi Fi Direct or WPS you must configure a Wi Fi Direct network manually 1 Press Settings ...

Page 137: ...Home Network Advanced Network Features Advanced Network Features Print the Network Configuration Report Print the WLAN Report Configure the SNTP Protocol Using Web Based Management 132 ...

Page 138: ...n find your machine s settings such as the IP address subnet mask node name and MAC Address on the report for example IP address 192 168 0 5 Subnet mask 255 255 255 0 Node name BRN000ca0000499 MAC Address 00 0c a0 00 04 99 HL L6250DW HL L6400DW HL L6400DWT HL L6250DW 1 Press a or b to select the Machine Info option and then press OK 2 Press a or b to select Print NetSetting 3 Press OK HL L6400DW H...

Page 139: ...int WLANReport option and then press OK The machine will print the WLAN Report HL L6400DW HL L6400DWT 1 Press Settings Machine Information Print WLANReport 2 Press OK The machine will print the WLAN Report 3 Press If the WLAN Report does not print check your machine for errors If there are no visible errors wait for one minute and then try to print the report again Related Information Advanced Net...

Page 140: ...reless security information SSID authentication method encryption method Network Key a The Default security settings may be provided on a label attached to the WLAN access point router Or the manufacturer s name or model no of the WLAN access point router may be used as the default security settings b See the documentation provided with your WLAN access point router for information on how to find ...

Page 141: ...WEP key only TS 07 The machine cannot detect a WLAN access point router that has WPS enabled If you would like to connect with WPS you must operate both your machine and the WLAN access point router Confirm the connection method for WPS on WLAN access point router and try starting again If you do not know how to operate your WLAN access point router using WPS see the documentation provided with yo...

Page 142: ...ult Type a password if you have set one and then click 4 Click the Network tab 5 Click Protocol in the left navigation bar 6 Select the SNTP check box to activate the settings 7 Next to the SNTP check box click Advanced Settings and follow the instructions below Option Description Status Displays whether the SNTP protocol is enabled or disabled Synchronization Status Confirm the latest synchroniza...

Page 143: ...server Primary SNTP Server Port Secondary SNTP Server Port Type the port number 1 65535 The secondary SNTP server port is used as a backup to the primary SNTP server port If the primary port is unavailable the machine will contact the secondary SNTP port Synchronization Interval Type the number of hours between server synchronization attempts 1 168 hours 8 Click Submit Related Information Advanced...

Page 144: ...Home Network Technical Information for Advanced Users Technical Information for Advanced Users Gigabit Ethernet Wired Network Only Reset the Network Settings to the Factory Settings 139 ...

Page 145: ...to Auto from the machine s control panel or Auto from Web Based Management web browser Use a straight through Category 5 or greater twisted pair cable for 10BASE T 100BASE TX Fast Ethernet Network or 1000BASE T Gigabit Ethernet Network When you connect the machine to a Gigabit Ethernet Network use the network devices complying with 1000BASE T Related Information Technical Information for Advanced ...

Page 146: ... s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click Wired 6 Click Ethernet in the left navigation bar 7 Select Auto from the Ethernet Mode drop down list 8 Click Submit 9 To enable the settings restart your machine You can confirm your settings by printing the ...

Page 147: ...ess network settings to the factory settings You can also reset the print server to its factory settings using BRAdmin Light BRAdmin Professional 3 or Web Based Management HL L6250DW HL L6400DW HL L6400DWT HL L6250DW 1 Press a or b to select the Network option and then press OK 2 Press a or b to select the Network Reset option and then press OK 3 Press a for Yes The machine will restart HL L6400DW...

Page 148: ...Home Security Security Lock the Machine Settings Network Security Features 143 ...

Page 149: ... Settings Before turning on the machine s Access Lock make a careful note of your password If you forget the password you must reset all passwords stored in the machine by contacting your administrator or Brother Customer Service About Using Setting Lock 144 ...

Page 150: ...Setting Lock Use the Setting Lock feature to block unauthorized access to machine settings When Setting Lock is set to On you cannot access the machine settings without entering the password Set the Setting Lock Password Change the Setting Lock Password Turn On Setting Lock 145 ...

Page 151: ... Setting Lock option and then press OK 3 Enter a four digit number for the password To enter each digit press a or b to select a number and then press OK 4 When the LCD displays Verify re enter the new password 5 Press Go HL L6400DW HL L6400DWT 1 Press Settings General Setup Setting Lock 2 Enter a four digit number for the password 3 Press OK 4 When the LCD displays Verify re enter the new passwor...

Page 152: ...4 Enter the current four digit password To enter each digit press a or b to select a number and then press OK 5 Enter a new four digit password To enter each digit press a or b to select a number and then press OK 6 When the LCD displays Verify re enter the new password 7 Press Go HL L6400DW HL L6400DWT 1 Press Settings General Setup Setting Lock Set Password 2 Enter the current four digit passwor...

Page 153: ...4 Enter the current four digit password To enter each digit press a or b to select a number and then press OK To turn Off Setting Lock press OK Press a to select Yes when the LCD displays Unlock enter the current four digit password and then press OK HL L6400DW HL L6400DWT 1 Press Settings General Setup Setting Lock Lock Off On 2 Enter the current four digit password 3 Press OK To turn Off Setting...

Page 154: ...s Secure Function Lock 3 0 Use Active Directory Authentication Use LDAP Authentication Manage Your Network Machine Securely Using SSL TLS Manage Your Network Machine Securely Using IPsec Send an Email Securely Use IEEE 802 1x Authentication for a Wired or a Wireless Network Store Print Log to Network 149 ...

Page 155: ...security and encryption protocols available today These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine We recommend disabling the Telnet FTP server and TFTP protocols Accessing the machine using these protocols is not secure Related Information Network Security Features 150 ...

Page 156: ...eases security by restricting the functions available on your Brother machine Before Using Secure Function Lock 3 0 Configure Secure Function Lock 3 0 Using Web Based Management Configure Public Mode for Secure Function Lock 3 0 Additional Secure Function Lock 3 0 Features Register a new ID Card Using Machine s Control Panel 151 ...

Page 157: ...agement or BRAdmin Professional 3 Windows Print Print includes print jobs sent via AirPrint Google Cloud Print and Brother iPrint Scan If you register users login names in advance the users will not need to enter their passwords when they use the print function Page Limits Web Connect supported models only Apps supported models only Page Counters Card ID NFC ID supported models only If you registe...

Page 158: ...p to 15 digits 9 In the Print and the other columns select a check box to allow or clear a check box to restrict the function listed 10 To configure the maximum page count select the On check box in the Page Limits column and then type the maximum number in the Max Pages field 11 Click Submit 12 Click the User List menu in the left navigation bar 13 In the User List field type the user name 14 In ...

Page 159: ...includes print jobs sent via AirPrint Google Cloud Print and Brother iPrint Scan 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 Click the Administrator tab 4 Click the User Restriction Function menu in the left navigation bar 5 Select Secure Function Lock 6 Click Submit 7 ...

Page 160: ... the current page counter including User List Restricted Functions information as a CSV file Card ID NFC ID supported models only Click the User List menu and then type a users Card ID in the Card ID NFC ID field You can use your ID card for authentication Output available models only When the Mailbox unit is installed on your machine select the output tray for each user from the drop down list La...

Page 161: ...ls HL L6400DW HL L6400DWT 1 Touch the NFC logo on the machine s control panel with a registered ID Card 2 Press Register Card 3 Touch a new ID Card to the NFC logo The new ID Card s number is registered to the machine For the supported ID Card types go to the Brother Solutions Center at support brother com to see FAQs Troubleshooting Related Information Secure Function Lock 3 0 156 ...

Page 162: ...tication Use Active Directory Authentication Introduction to Active Directory Authentication Configure Active Directory Authentication Using Web Based Management Log On to Change the Machine Settings Using the Machine s Control Panel Active Directory Authentication 157 ...

Page 163: ...of your Brother machine If Active Directory Authentication is enabled the machine s control panel will be locked You cannot change the machine s settings until you enter a User ID and password Active Directory Authentication offers the following feature Stores incoming print data You can change the Active Directory Authentication settings using Web Based Management or BRAdmin Professional 3 Window...

Page 164: ...elect Active Directory Authentication 6 Click Submit 7 Select Active Directory Authentication in the left navigation bar 8 Configure the following settings Option Description Storage PC Print Data Select this option to store incoming print data After you log on to the machine your PC print jobs will be printed automatically This feature is available only for print data created by a Brother native ...

Page 165: ...ectory Authentication Related Models HL L6400DW HL L6400DWT When Active Directory Authentication is enabled the machine s control panel will be locked until you enter your User ID and password on the machine s control panel 1 On the machine s control panel enter your User ID 2 Press Login 3 Enter your password 4 Press OK 5 When authentication is successful the machine s control panel will be unloc...

Page 166: ...es Use LDAP Authentication Use LDAP Authentication Introduction to LDAP Authentication Configure LDAP Authentication Using Web Based Management Log On to Change the Machine Settings Using the Machine s Control Panel LDAP Authentication 161 ...

Page 167: ...of your Brother machine If LDAP Authentication is enabled the machine s control panel will be locked You cannot change the machine s settings until you enter a User ID and password LDAP Authentication offers the following feature Stores incoming print data You can change the LDAP Authentication settings using Web Based Management or BRAdmin Professional 3 Windows Related Information Use LDAP Authe...

Page 168: ...gation bar 5 Select LDAP Authentication 6 Click Submit 7 Click LDAP Authentication in the left navigation bar 8 Configure the following settings Option Description Storage PC Print Data Select this option to store incoming print data After you log on to the machine your PC print jobs will be printed automatically This feature is available only for print data created by a Brother native printer dri...

Page 169: ...Panel LDAP Authentication Related Models HL L6400DW HL L6400DWT When LDAP Authentication is enabled the machine s control panel will be locked until you enter your User ID and password on the machine s control panel 1 On the machine s control panel enter your User ID and Password 2 Press Login 3 When authentication is successful the machine s control panel will be unlocked Related Information Use ...

Page 170: ...Manage Your Network Machine Securely Using SSL TLS Introduction to SSL TLS Certificates and Web Based Management Manage Your Network Machine Securely Using Web Based Management Manage Your Network Machine Securely Using BRAdmin Professional 3 Windows Print Documents Securely Using SSL TLS 165 ...

Page 171: ...sent over a local or wide area network LAN or WAN It works by encrypting data such as a print job sent over a network so anyone trying to capture it will not be able to read it SSL TLS can be configured on both wired and wireless networks and will work with other forms of security such as WPA keys and firewalls Related Information Manage Your Network Machine Securely Using SSL TLS Brief History of...

Page 172: ...Banking and you see https and the little padlock icon in the web browser you are using SSL SSL grew to work with additional applications such as Telnet printer and FTP software in order to become a universal solution for online security Its original design intentions are still being used today by many online retailers and banks to secure sensitive data such as credit card numbers customer records ...

Page 173: ...nauthorized users from reading data sent to the machine SSL s key selling point is that it can be used to print confidential data securely For example an HR department in a large company may be printing wage slips on a regular basis Without encryption the data contained on these wages slips can be read by other network users However with SSL TLS anyone trying to capture the data will see a confusi...

Page 174: ...sed Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL TLS You must use Web Based Management to configure a certificate Supported Security Certificate Features Create and Install a Certificate Manage Multiple Certificates 169 ...

Page 175: ...e This print server issues its own certificate Using this certificate you can easily use the SSL TLS communication without creating or installing a different certificate from a CA Certificate from a Certificate Authority CA There are two methods for installing a certificate from a CA If you already have a certificate from a CA or if you want to use a certificate from an external trusted CA When us...

Page 176: ...es and Web Based Management Create and Install a Certificate Create and Install a Certificate Step by Step Guide for Creating and Installing a Certificate Create and Install a Self signed Certificate Create and Install a Certificate from a Certificate Authority CA Import and Export a CA Certificate 171 ...

Page 177: ... use a certificate from a Certificate Authority CA These are a brief summary of the actions required based on the option you choose Option 1 Self Signed Certificate 1 Create a self signed certificate using Web Based Management 2 Install the self signed certificate on your computer Option 2 Certificate from a CA 1 Create a Certificate Signing Request CSR using Web Based Management 2 Install the cer...

Page 178: ...Management Create and Install a Certificate Create and Install a Self signed Certificate Create and Install a Self signed Certificate Create a Self signed Certificate Install the Self signed Certificate for Windows users with Administrator Rights Import and Export the Self signed Certificate on your Brother Machine 173 ...

Page 179: ...tatus Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click Security 6 Click Certificate 7 Click Create Self Signed Certificate 8 Enter a Common Name and a Valid Date The length of the Common Name is less than 64 bytes Enter an identifier such as an IP address node name or domain name to use when accessing this machin...

Page 180: ...rver The self signed certificate is created and saved in your machine s memory To use SSL TLS comunication the self signed certificate must be installed on your computer Related Information Create and Install a Self signed Certificate 175 ...

Page 181: ...of the following Windows XP and Windows Server 2003 Start your web browser and then go to step 3 Windows Vista Windows 7 Windows Server 2008 Click Start All Programs Windows 8 Right click the Internet Explorer icon on the taskbar Windows Server 2012 and Windows Server 2012 R2 Click Internet Explorer and then right click the Internet Explorer icon that appears on the taskbar 2 Right click Internet ...

Page 182: ...ue to this website not recommended Windows XP and Windows Server 2003 When the following dialog box appears click View Certificate and then go to step 6 5 Click Certificate Error and then click View certificates 177 ...

Page 183: ...6 Click Install Certificate 7 When the Certificate Import Wizard appears click Next 8 Select Place all certificates in the following store and then click Browse 178 ...

Page 184: ...ck Yes if the fingerprint thumbprint is correct The fingerprint thumbprint is printed on the Network Configuration Report 13 Click OK The self signed certificate is now installed on your computer and SSL TLS communication is available Related Information Create and Install a Self signed Certificate 179 ...

Page 185: ...eate and Install a Self signed Certificate Import and Export the Self signed Certificate on your Brother Machine Import and Export the Self signed Certificate on your Brother Machine You can store the self signed certificates on your Brother machine and manage them by importing and exporting Import the Self signed Certificate Export the Self signed Certificate 180 ...

Page 186: ...mple http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 C...

Page 187: ...BIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click Security 6 Click Certificate 7 Click E...

Page 188: ...f you already have a certificate from an external trusted CA you can store the certificate and private key on the machine and manage them by importing and exporting If you do not have a certificate from an external trusted CA create a Certificate Signing Request CSR send it to a CA for authentication and install the returned certificate on your machine Create a Certificate Signing Request CSR Inst...

Page 189: ...a password if you have set one and then click 4 Click the Network tab 5 Click Security 6 Click Certificate 7 Click Create CSR 8 Type a Common Name required and add other information about your Organization optional Your company details are required so that a CA can confirm your identity and verify it to the outside world The length of the Common Name must be less than 64 bytes Enter an identifier ...

Page 190: ...ificate template to securely create the Client Certificate If you are creating a Client Certificate for an IEEE 802 1x environment with EAP TLS authentication we recommend using User for the certificate template For more information go to your model s page on the Brother Solutions Center at support brother com Related Information Create and Install a Certificate from a Certificate Authority CA 185...

Page 191: ...is the machine s IP address For example http 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh ac...

Page 192: ...tificate Create and Install a Certificate from a Certificate Authority CA Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them Import a Certificate and Private Key Export the Certificate and Private Key 187 ...

Page 193: ...For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network ...

Page 194: ...aredPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click Securit...

Page 195: ...Using SSL TLS Certificates and Web Based Management Create and Install a Certificate Import and Export a CA Certificate Import and Export a CA Certificate You can import export and store CA certificates on your Brother machine Import a CA Certificate Export a CA Certificate 190 ...

Page 196: ...e a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is ...

Page 197: ...aredPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set o...

Page 198: ...ificates Stored UP on Brother Machine Self signed Certificate or Certificate Issued by a CA 5 CA Certificate 6 We recommend storing one less certificate than allowed reserving an empty spot in case of certificate expiration When a certificate expires import a new certificate into the reserved spot and then delete the expired certificate This ensures that you avoid configuration failure When you us...

Page 199: ...tab 2 Click the Protocol menu in the left navigation bar 3 Click HTTP Server Settings 1 Start your web browser 2 Type https Common Name in your browser s address bar where Common Name is the Common Name that you assigned to the certificate this could be your IP address node name or domain name 3 No password is required by default Type a password if you have set one and then click 4 You can now acc...

Page 200: ...ork correctly since they authorize the read only access of version 1 and version 2c If you want to use all applications we recommend using SNMP v1 v2c read write access mode SNMPv3 read write access In this mode the print sever uses version 3 of the SNMP protocol If you want to manage the print server securely use this mode When you use SNMPv3 read write access mode note the following You can use ...

Page 201: ...b Based Management with the HTTPS protocol if you use BRAdmin Professional 3 and Web Based Management together Use a different password in each group if you are managing a mixed group of older and newer print servers with BRAdmin Professional 3 This will ensure security is maintained on the newer print servers Older versions of BRAdmin refer to BRAdmin Professional older than Ver 2 80 and BRAdmin ...

Page 202: ...he NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click Protocol Make sure the IPP check box is selected If the IPP check box is not selected select the IPP check box an...

Page 203: ...achine Securely Using IPsec Manage Your Network Machine Securely Using IPsec Introduction to IPsec Configure IPsec Using Web Based Management Configure an IPsec Address Template Using Web Based Management Configure an IPsec Template Using Web Based Management 198 ...

Page 204: ...When the devices start communicating using IPsec keys are exchanged using Internet Key Exchange IKE first and then the encrypted data is transmitted using the keys In addition IPsec has two operation modes the Transport mode and Tunnel mode The Transport mode is used mainly for communication between devices and the Tunnel mode is used in environments such as a Virtual Private Network VPN For IPsec...

Page 205: ... 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click Security 6 Click the IPsec menu in the left navigation bar 7 In the Status field enable or disable IPsec 8 Select Negotiation Mode f...

Page 206: ...hen you select multiple check boxes the lower numbered check boxes have priority if the settings for the selected check boxes conflict 13 Click on the corresponding drop down list to select the Address Template that is used for the IPsec connection conditions To add an Address Template click Add Template 14 Click on the corresponding drop down list to select the IPsec Template that is used for the...

Page 207: ...an Address Template When an Address Template is in use it cannot be deleted 7 Click the Address Template that you want to create The IPsec Address Template appears 8 In the Template Name field type a name for the template up to 16 characters 9 Select a Local IP Address option to specify the IP address conditions for the sender IP Address Specify the IP address Select ALL IPv4 Address ALL IPv6 Addr...

Page 208: ...sses for the IP address range If the starting and ending IP addresses are not standardized to IPv4 or IPv6 or the ending IP address is smaller than the starting address an error will occur IP Address Prefix Specify the IP address using CIDR notation For example 192 168 1 1 24 Because the prefix is specified in the form of a 24 bit subnet mask 255 255 255 0 for 192 168 1 1 the addresses 192 168 1 x...

Page 209: ...d if you have set one and then click 4 Click the Network tab 5 Click Security 6 Click IPsec Template in the left navigation bar The Template List appears displaying 10 IPsec Templates Click the Delete button to delete an IPsec Template When an IPsec Template is in use it cannot be deleted 7 Click IPsec Template that you want to create The IPsec Template screen appears The configuration fields diff...

Page 210: ...Related Information Manage Your Network Machine Securely Using IPsec IKEv1 Settings for an IPsec Template IKEv2 Settings for an IPsec Template Manual Settings for an IPsec Template 205 ...

Page 211: ...anage Your Network Machine Securely Using IPsec Configure an IPsec Template Using Web Based Management IKEv1 Settings for an IPsec Template IKEv1 Settings for an IPsec Template Template Name Type a name for the template up to 16 characters 206 ...

Page 212: ...CBC 256 Hash Select MD5 SHA1 SHA256 SHA384 or SHA512 SA Lifetime Specify the IKE SA lifetime Type the time seconds and number of kilobytes KByte Encapsulating Security Protocol Select ESP AH ESP or AH ESP is a protocol for carrying out encrypted communication using IPsec ESP encrypts the payload communicated contents and adds additional information The IP packet is comprised of the header and the ...

Page 213: ...rive other keys Therefore even if a key is compromised the damage will be limited only to the messages that were encrypted using that key Select Enabled or Disabled Authentication Method Select the authentication method Select Pre Shared Key or Certificates Pre Shared Key When encrypting communication the encryption key is exchanged and shared beforehand using another channel If you selected Pre S...

Page 214: ...anage Your Network Machine Securely Using IPsec Configure an IPsec Template Using Web Based Management IKEv2 Settings for an IPsec Template IKEv2 Settings for an IPsec Template Template Name Type a name for the template up to 16 characters 209 ...

Page 215: ...ceive open information that was generated using a random number and the secret key Select Group1 Group2 Group5 or Group14 Encryption Select DES 3DES AES CBC 128 or AES CBC 256 Hash Select MD5 SHA1 SHA256 SHA384 or SHA512 SA Lifetime Specify the IKE SA lifetime Type the time seconds and number of kilobytes KByte Encapsulating Security Protocol Select ESP ESP is a protocol for carrying out encrypted...

Page 216: ...nel If you selected Pre Shared Key for the Authentication Method type the Pre Shared Key up to 32 characters Local ID Type ID Select the sender s ID type and then type the ID Select IPv4 Address IPv6 Address FQDN E mail Address or Certificate for the type If you select Certificate type the common name of the certificate in the ID field Remote ID Type ID Select the recipient s ID type and then type...

Page 217: ...Related Information Configure an IPsec Template Using Web Based Management 212 ...

Page 218: ...d Template Select Custom Internet Key Exchange IKE IKE is a communication protocol that is used to exchange encryption keys in order to carry out encrypted communication using IPsec To carry out encrypted communication for that time only the encryption algorithm that is necessary for IPsec is determined and the encryption keys are shared For IKE the encryption keys are exchanged using the Diffie H...

Page 219: ...anual is selected in IKE and ESP is selected in Protocol in Encapsulating Security The number of characters you can set differs depending on the setting you chose for Encryption in the Encapsulating Security section If the length of the specified code key is different than the selected encryption algorithm an error will occur DES 64 bits 8 bytes 3DES 192 bits 24 bytes AES CBC 128 128 bits 16 bytes...

Page 220: ...ol Hash Select None MD5 SHA1 SHA256 SHA384 or SHA512 None can be selected only when ESP is selected in Protocol SA Lifetime Specify the IKE SA lifetime Type the time seconds and number of kilobytes KByte before the IPsec SA will expire Encapsulation Mode Select Transport or Tunnel Remote Router IP Address Specify the IP address IPv4 or IPv6 of the connection destination Enter this information only...

Page 221: ...curity Network Security Features Send an Email Securely Send an Email Securely Configure Email Sending Using Web Based Management Send an Email with User Authentication Send an Email Securely Using SSL TLS 216 ...

Page 222: ...node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click Protocol in the left navigation bar 6 In the SMTP field click Advance...

Page 223: ... email notification and email reports available for certain models We recommend using Web Based Management to configure the SMTP authentication Email Server Settings You must configure your machine s SMTP authentication method to match the method used by your email server For details about your email server settings contact your network administrator or Internet Service Provider ISP To enable SMTP...

Page 224: ...r Certificate Under SSL TLS if you choose SSL or TLS the Verify Server Certificate check box will be selected automatically Before you verify the server certificate you must import the CA certificate issued by the CA that signed the server certificate Contact your network administrator or your Internet Service Provider ISP to confirm if importing a CA certificate is necessary If you do not need to...

Page 225: ...r email server For details about your email server settings contact your network administrator or your ISP In most cases the secured webmail services require the following settings SMTP Port 587 Server Authentication Method SMTP AUTH SSL TLS TLS Related Information Send an Email Securely 220 ...

Page 226: ... Wired or a Wireless Network Use IEEE 802 1x Authentication for a Wired or a Wireless Network What Is IEEE 802 1x Authentication Configure IEEE 802 1x Authentication for a Wired or a Wireless Network Using Web Based Management Web Browser IEEE 802 1x Authentication Methods 221 ...

Page 227: ...d for wired and wireless networks that limits access from unauthorized network devices Your Brother machine supplicant sends an authentication request to a RADIUS server Authentication server through your access point or HUB After your request has been verified by the RADIUS server your machine can access the network Related Information Use IEEE 802 1x Authentication for a Wired or a Wireless Netw...

Page 228: ... 802 1x authentication using BRAdmin Professional 3 Wired and wireless network Wireless setup wizard from the control panel Wireless network Wireless setup wizard on the CD ROM Wireless network 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 If you are using a Domain Name Sys...

Page 229: ...f the server certificate using the CA certificate that has been issued by the CA that signed the server certificate CA Cert ServerID The verification method to check the common name 1 value of the server certificate in addition to the CA reliability of the server certificate 7 When finished with configuration click Submit For wired networks After configuring connect your machine to the IEEE 802 1x...

Page 230: ...ion and RSA Security PEAP creates an encrypted Secure Sockets Layer SSL Transport Layer Security TLS tunnel between a client and an authentication server for sending a user ID and password PEAP provides mutual authentication between the server and the client The Brother machine supports the following inner authentications PEAP MS CHAPv2 PEAP GTC EAP TTLS Extensible Authentication Protocol Tunneled...

Page 231: ...eatures Store Print Log to Network Store Print Log to Network Store Log to Network Overview Configure the Store Print Log to Network Settings Using Web Based Management Use the Store Print Log to Network s Error Detection Setting 226 ...

Page 232: ... the number of printed pages for every print job CIFS is a protocol that runs over TCP IP allowing computers on a network to share files over an intranet or the Internet The following print functions are recorded in the print log Print jobs from your computer Web Connect Print The Store Print Log to Network feature supports Kerberos authentication and NTLMv2 authentication You must configure the S...

Page 233: ...tocol which allows devices or individuals to securely prove their identity to network servers using a single sign on NTLMv2 is the authentication method used by Windows to log into servers Auto If you select Auto NTLMv2 will be used to the authentication method Kerberos Select the Kerberos option to use Kerberos authentication only NTLMv2 Select the NTLMv2 option to use NTLMv2 authentication only ...

Page 234: ...ur settings will be submitted automatically 10 The machine will test your settings 11 If your settings are accepted Test OK appears on the screen If Test Error appears check all settings and then click Submit to display the Test page again Related Information Store Print Log to Network 229 ...

Page 235: ... cannot be stored to the server Ignore Log Print If you select the Ignore Log Print option the machine prints the documentation even if the print log cannot be stored to the server When the store print log function has recovered the print log is recorded as follows a If the log cannot be stored at the end of printing the print log except the number of printed pages will be recorded b If the print ...

Page 236: ...Web Connect Mobile Web Connect Use Web Services from Your Brother Machine Print with Google Cloud Print Print with AirPrint Print with Mopria Print from a Mobile Device Print Using Near Field Communication NFC 231 ...

Page 237: ...site Your Brother machine can download and print images that are already uploaded to these services 1 Printing 2 Photos images documents and other files 3 Web Service The following services can be accessed from your Brother machine Google Drive Dropbox OneDrive and Box For more information see the Web Connect Guide Go to your model s Manuals page on the Brother Solutions Center at support brother ...

Page 238: ...r Google account using a network compatible device such as a mobile phone or computer without installing the printer driver on the device 3 1 4 2 1 Print request 2 Internet 3 Google Cloud Print 4 Printing For more information see the Google Cloud Print Guide Go to your model s Manuals page on the Brother Solutions Center at support brother com Related Information Mobile Web Connect 233 ...

Page 239: ...cuments from your iPad iPhone and iPod touch without installing a printer driver on the device 1 2 1 Print request 2 Printed photos emails web pages and documents For more information see the AirPrint Guide Go to your model s Manuals page on the Brother Solutions Center at support brother com Related Information Mobile Web Connect 234 ...

Page 240: ...e same network as your machine and print without additional setup Many native Android apps including Google Chrome Gmail and Gallery support printing 1 2 3 1 Android 4 4 or later 2 Wi Fi Connection 3 Your Brother machine You must download the Mopria Print Service from the Google Play Store and install it on your Android device Be sure to turn the service on before using this feature Related Inform...

Page 241: ...se features of your Brother machine directly from your iPhone iPod touch iPad and iPad mini Download and install Brother iPrint Scan from the App Store For Windows Phone Devices Brother iPrint Scan allows you to use features of your Brother machine directly from your Windows Phone without using a computer Download and install Brother iPrint Scan from the Windows Phone Store Windows Phone Marketpla...

Page 242: ...our Android device is NFC enabled you can print data photos PDF files text files web pages and email messages from the device by touching it to the NFC logo on the right side of your machine s control panel You must download and install Brother iPrint Scan on your Android device to use this feature For more information see the Mobile Print Scan Guide for Brother iPrint Scan Go to your model s Manu...

Page 243: ...ollowing The machine s power cord is connected correctly and the machine s power is on See the Quick Setup Guide All of the protective materials have been removed See the Quick Setup Guide Paper is loaded correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer Error and mainte...

Page 244: ...until it locks in the closed position The 2 sided tray is not installed completely Install the 2 sided tray firmly in the machine Access Denied The function you want to use is restricted by Secure Function Lock 3 0 Call your administrator to check your Secure Function Lock Settings Cartridge Error The toner cartridge is not installed correctly Remove the toner cartridge and drum unit assembly Take...

Page 245: ... of the machine Open the fuser cover and remove all jammed paper Close the fuser cover Jam Tray 1 Jam Tray 2 Jam Tray 3 Jam Tray 4 The paper is jammed in the indicated paper tray Pull out the paper tray indicated on the LCD and remove all jammed paper Limit Exceeded The print limit set in Secure Function Lock 3 0 was reached Call your administrator to check your Secure Function Lock Settings Media...

Page 246: ...achine If the problem continues replace the toner cartridge with a new one No Tray T1 No Tray T2 No Tray T3 No Tray T4 The paper tray is not installed or not installed correctly Reinstall the paper tray indicated on the LCD Out of Memory The machine s memory is full Press Cancel and reduce the print resolution Print Data Full The machine s memory is full Press Cancel and delete the previously stor...

Page 247: ...Too Many Trays The number of installed Optional Trays exceeds the maximum number Reduce the number of Optional Trays HL L6400DW HL L6400DWT Error Message Cause Action 2 sided Disabled The back cover of the machine is not closed completely Close the back cover of the machine until it locks in the closed position The 2 sided tray is not installed completely Install the 2 sided tray firmly in the mac...

Page 248: ...t cover Jam Mailbox The paper is jammed in the Mailbox unit Remove all jammed paper from the Mailbox unit as shown on the LCD Jam MP Tray The paper is jammed in the MP tray Remove all jammed paper from in and around the MP tray Press Retry Jam Rear The paper is jammed in the back of the machine Open the fuser cover and remove all jammed paper Close the fuser cover Jam Tray Jam Tray1 Jam Tray2 Jam ...

Page 249: ...icated on the LCD Make sure the paper guides are set to the correct size If paper is in the tray remove it and load it again Make sure the paper guides are set to the correct size Do not overfill the paper tray No Toner The toner cartridge or the toner cartridge and drum unit assembly is not installed correctly Remove the toner cartridge and drum unit assembly Remove the toner cartridge from the d...

Page 250: ...paper size defined in the printer driver is not supported by the defined tray Choose a paper size supported by the defined tray Size Error 2 sided The paper size specified in the machine s paper size setting is not available for automatic 2 sided printing Press if required Load the correct size of paper in the tray and set the tray for that paper size Choose a paper size supported by 2 sided print...

Page 251: ... bin 4 tray Too Many Trays The number of installed Optional Trays exceeds the maximum number Reduce the number of Optional Trays Unusable Device An unsupported USB device has been connected to the USB host connector Unplug the device from the USB host connector Related Information Troubleshooting Replace Supplies Load and Print Using the Paper Tray Load and Print Using the Multi purpose Tray MP Tr...

Page 252: ... new paper This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams Paper is Jammed in the MP tray Paper is Jammed in the Paper Tray Paper is Jammed in the Back of the Machine Paper is Jammed inside the Machine Paper is Jammed in the 2 sided Tray Paper is Jammed in the Mailbox Unit 247 ...

Page 253: ...ove the paper from the MP tray 2 Remove any jammed paper from in and around the MP tray 3 Fan the paper stack and then put it back in the MP tray 4 Reload paper in the MP tray and make sure the paper stays under the maximum paper height guides 1 on both sides of the tray 1 5 Do one of the following HL L6250DW Press Go to resume printing HL L6400DW HL L6400DWT Press Retry to resume printing Related...

Page 254: ...am in the paper tray follow these steps 1 Pull the paper tray completely out of the machine 2 Slowly pull out the jammed paper Pulling the jammed paper downward using both hands allows you to remove the paper more easily 3 Fan the stack of paper to prevent further jams and slide the paper guides to fit the paper size 4 Make sure the paper is below the maximum paper mark b b b 249 ...

Page 255: ...5 Put the paper tray firmly back in the machine Related Information Paper Jams 250 ...

Page 256: ...these steps 1 Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine 2 Open the back cover 3 Pull the green levers at the left and right sides toward you to release the fuser cover WARNING HOT SURFACE The machine s internal parts will be extremely hot Wait for the machine to cool down before touching them 4 Use both hands to gently pull t...

Page 257: ...5 Close the fuser cover 6 Close the back cover until it locks in the closed position Related Information Paper Jams 252 ...

Page 258: ... Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine 2 Open the front cover 3 Remove the toner cartridge and drum unit assembly WARNING HOT SURFACE The machine s internal parts will be extremely hot Wait for the machine to cool down before touching them 4 Pull out the jammed paper slowly 5 Install the toner cartridge and drum unit asse...

Page 259: ...6 Close the front cover Related Information Paper Jams 254 ...

Page 260: ...ow these steps 1 Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine 2 Pull the paper tray completely out of the machine 3 At the back of the machine pull the 2 sided tray completely out of the machine 4 Pull the jammed paper out of the machine or out of the 2 sided tray 5 Remove paper that may have jammed under the machine due to stat...

Page 261: ...or the machine to cool down before touching them 7 Use both hands to gently pull the jammed paper out of the back of the machine 8 Close the back cover until it locks in the closed position 9 Put the 2 sided tray firmly back in the rear of the machine 10 Put the paper tray firmly back in the front of the machine Related Information Paper Jams 256 ...

Page 262: ...nel or the Status Monitor indicates that there is a jam in the Mailbox unit follow these steps 1 Pull the jammed paper out of the Mailbox bin indicated on the LCD 2 If the error continues open the Mailbox s back cover 3 Pull the jammed paper out of the Mailbox unit 4 Close the Mailbox s back cover until it locks in the closed position Related Information Paper Jams 257 ...

Page 263: ...dware and Sound View devices and printers Right click the Brother XXX XXXX Click See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure that Use Printer Offline is not selected Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers Right click the Brother XXX XXXX Clic...

Page 264: ...on needs longer data processing sending and printing time The machine does not feed paper If there is paper in the paper tray make sure it is straight If the paper is curled straighten it Sometimes it is helpful to remove the paper turn the stack over and put it back in the paper tray Reduce the amount of paper in the paper tray and then try again Make sure MP Tray is not selected for Paper Source...

Page 265: ...as humidity high temperatures and so on may cause this print fault If the whole page is too light Toner Save may be turned on Turn off Toner Save mode in the machine s menu settings or the printer driver Clean the drum unit Clean the corona wire on the drum unit Replace the toner cartridge with a new toner cartridge Replace the drum unit with a new drum unit Gray background Check the machine s env...

Page 266: ...eplace the drum unit with a new drum unit All black Clean the corona wire inside the drum unit The drum unit may be damaged Replace the drum unit with a new drum unit White lines across the page Select the appropriate media type in the printer driver Select the appropriate media type in the menu setting The problem may disappear by itself Print multiple blank pages to clear this problem especially...

Page 267: ...he drum unit The toner cartridge may be damaged Replace the toner cartridge with a new toner cartridge The drum unit may be damaged Replace the drum unit with a new drum unit Black lines down the page Printed pages have toner stains down the page Clean the corona wire inside the drum unit by sliding the green tab Make sure that the green tab on the drum unit is in the Home position The toner cartr...

Page 268: ...per stack and then rotate the paper 180 in the paper tray Open the back cover face up output tray to let the printed paper exit onto the face up output tray Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended print media Wrinkles or creases Make sure paper is loaded correctly Check the paper type and quality Turn over the stack of paper in the tray or rotate the...

Page 269: ...e the Network Connection Repair Tool Windows Where Can I Find My Brother Machine s Network Settings I Cannot Complete the Wireless Network Setup Configuration My Brother Machine Cannot Print over the Network I Want to Check that My Network Devices are Working Correctly 264 ...

Page 270: ...trator The Brother machine cannot access the destination folder for the Store Print Log to Network feature Make sure the stored directory name is correct Make sure the stored directory is write enabled Make sure the file is not locked Log Access Error In Web Based Management you have selected the Cancel Print option in the Error Detection Setting of Store Print Log to Network Wait for about 60 sec...

Page 271: ...r for the information on the Kerberos server settings Connection Error Other devices are trying to connect to the Wi Fi Direct network at the same time Make sure there are no other devices trying to connect to the Wi Fi Direct network and then try to configure the Wi Fi Direct settings again Connection Failed The Brother machine and your mobile device cannot communicate during the Wi Fi Direct net...

Page 272: ...etwork The Brother machine cannot connect to the Active Directory server Make sure your server address is correct Make sure your server is connected to the network Make sure the machine is connected to the network Wrong Date Time contact your administrator The Brother machine does not obtain the time from the SNTP time server Make sure the settings to access the SNTP time server are configured cor...

Page 273: ...r local disk drive Program Files Browny02 Brother BrotherNetTool exe For 64 bit OS users double click XXX C where XXX is the name of your local disk drive Program Files x86 Browny02 Brother BrotherNetTool exe If the User Account Control screen appears do one of the following Windows Vista Click Allow Windows 7 Windows 8 Click Yes 3 Follow the on screen instructions 4 Check the diagnosis by printin...

Page 274: ...ting Network Problems Where Can I Find My Brother Machine s Network Settings Where Can I Find My Brother Machine s Network Settings Print the Network Configuration Report Change Machine Settings from Your Computer 269 ...

Page 275: ...your Brother machine s control panel Wireless Your wireless LAN access point router is in stealth mode not broadcasting the SSID Enter the correct SSID name or Network Key manually Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point router and reconfigure the wireless network setup Wireless Your security settings SSID password are not correct Con...

Page 276: ...ur Brother machine as a client confirm how many devices are allowed in the current Wi Fi Direct network and then check how many devices are connected Wi Fi Direct For Windows If your wireless connection has been interrupted and you have checked and tried all of the above we recommend using the Network Connection Repair Tool Related Information Network Problems Configure Your Machine for a Wireless...

Page 277: ...therwise double click the printer icon in the following folder and cancel all documents Windows XP Windows Server 2003 Click Start Printers and Faxes Windows Vista Click Start Control Panel Hardware and Sound Printers Windows 7 Click Start Devices and Printers Printers and Faxes Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Control Pan...

Page 278: ...elated Information Network Problems Print the WLAN Report Wireless LAN Report Error Codes Use the Network Connection Repair Tool Windows I Want to Check that My Network Devices are Working Correctly 273 ...

Page 279: ... your computer Ping the Brother machine from your computer using the IP address or the node name in the Windows command prompt or Macintosh Terminal application ping ipaddress or nodename Successful Your Brother machine is working correctly and connected to the same network as your computer Unsuccessful Your Brother machine is not connected to the same network as your computer Windows Ask the netw...

Page 280: ...rs and Faxes For Windows 8 and Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Control Panel In the Hardware and Sound 1 group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers 2 Right click the Brother XXX XXXX BR Script3 ico...

Page 281: ...1 For Windows Server 2012 Hardware and Sound Related Information Troubleshooting 276 ...

Page 282: ...Print Print a test page Drum Dot Print Print the Drum Dot Check Sheet Print Font Print a list of the machine s internal fonts Serial No Check your machine s serial number Version Check your machine s firmware version Page Count Check the number of total pages the machine has printed Parts Life Check the percentage of the supplies life that remains available 3 Press OK HL L6400DW HL L6400DWT 1 Pres...

Page 283: ...rial No Check your machine s serial number Version Check your machine s firmware version Page Count Check the number of total pages the machine has printed Parts Life Check the percentage of the supplies life that remains available 3 Press Related Information Troubleshooting 278 ...

Page 284: ...Home Troubleshooting Reset Functions Reset Functions Network Reset Factory Reset 279 ...

Page 285: ... L6400DW HL L6400DWT 1 Press Settings Reset Menu Network 2 Press the option in the table to reset the machine or to exit the process Option Description Yes Reset the machine No The machine will exit and cancel the reset menu 3 You will be asked to reboot the machine Press the option in the table to reboot the machine or to exit the process Option Description Press Yes for 2 seconds Reboot the mach...

Page 286: ...HL L6400DWT 1 Press Settings Reset Menu Factory Reset 2 Press the option in the table to reset the machine or to exit the process Option Description Yes Reset the machine No The machine will exit and cancel the reset menu 3 You will be asked to reboot the machine Press the option in the table to reboot the machine or to exit the process Option Description Press Yes for 2 seconds Reboot the machine...

Page 287: ...Home Routine Maintenance Routine Maintenance Replace Supplies Clean the Machine Check the Remaining Life of Parts Pack and Ship Your Machine 282 ...

Page 288: ...dge Available only for certain models 5 Letter or A4 size 1 sided pages 6 Approximate cartridge yield is declared in accordance with ISO IEC 19752 7 Approximately 50 000 pages based on 3 pages per job and 30 000 pages based on 1 page per job A4 letter simplex pages The number of pages may be affected due to a variety of factors including but not limited to media type and media size NOTE Be sure to...

Page 289: ...ge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations Toner cartridge Drum unit Related Information Routine Maintenance Replace the Toner Cartridge Replace the Drum Unit Reset the Drum Counter Error and Maintenance Messages Supplies 284 ...

Page 290: ...on 2 Open the front cover 3 Remove the toner cartridge and drum unit assembly from the machine 4 Push down the green lock lever and take the toner cartridge out of the drum unit 5 Unpack the new toner cartridge 6 Remove the protective cover 7 Put the new toner cartridge firmly into the drum unit until you hear it lock into place 285 ...

Page 291: ... Low warning To ensure high quality printing we recommend using only Genuine Brother Brand toner cartridges When you want to buy toner cartridges contact Brother Customer Service DO NOT unpack the new toner cartridge until you are ready to install it If a toner cartridge is left unpacked for a long time the toner life will be shortened Brother strongly recommends you DO NOT refill the toner cartri...

Page 292: ...Related Information Replace Supplies 287 ...

Page 293: ...e the toner cartridge and drum unit assembly from the machine 4 Push down the green lock lever and take the toner cartridge out of the drum unit 5 Unpack the new drum unit 6 Put the toner cartridge firmly into the new drum unit until you hear it lock into place Make sure you put the toner cartridge in correctly or it may separate from the drum unit 288 ...

Page 294: ...ue to function however print quality may not be optimal If an unpacked drum unit is placed in direct sunlight or room light for long periods of time the unit may be damaged There are many factors that determine the actual drum life such as the temperature humidity type of paper type of toner used and so on Under ideal conditions the average drum life is estimated at approximately 50 000 pages base...

Page 295: ... Error and Maintenance Messages Reset the Drum Counter 290 ...

Page 296: ...W HL L6400DW HL L6400DWT HL L6250DW 1 Make sure the machine is turned on 2 Open the front cover 3 Press and hold OK for about two seconds to display the Drum Unit option and then press OK 4 Press a for Reset to reset the drum counter 5 Close the front cover of the machine HL L6400DW HL L6400DWT 1 Make sure the machine is turned on 2 Press Settings Machine Information Parts Life 3 Press and hold Dr...

Page 297: ...th WARNING DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the product Doing so could cause a fire Instead use only a dry lint free cloth IMPORTANT DO NOT use isopropyl alcohol to remove dirt from the control panel It may crack the panel To avoid print quality problems DO NOT touch the shaded parts shown...

Page 298: ... Clean the Drum Unit Clean the Paper Pick up Rollers 293 ...

Page 299: ...screen LCD Related Models HL L6400DW HL L6400DWT IMPORTANT DO NOT use any type of liquid cleaners including ethanol 1 Press and hold to turn off the machine 2 Clean the Touchscreen with a dry soft lint free cloth 3 Press to turn on the machine Related Information Clean the Machine 294 ...

Page 300: ...lean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times Be sure to return the tab to the Home position a The arrow on the tab must be aligned with the arrow on the drum unit If it is not printed pages may have a vertical stripe 4 Install the toner cartridge and drum unit assembly back into the machine 5 Close the front cover of t...

Page 301: ... is in Ready Mode 2 Press a or b to display the Machine Info option and then press OK 3 Press a or b to select the Drum Dot Print option 4 Press OK The machine prints the Drum Dot Check Sheet 5 Press and hold to turn off the machine 6 Open the front cover ｌ 7 Remove the toner cartridge and drum unit assembly from the machine 8 Push down the green lock lever and take the toner cartridge out of the ...

Page 302: ...rum region 2 11 Turn the edge of the drum unit toward you while looking at the drum surface to find the mark To avoid print quality problems DO NOT touch the surface of the drum unit only the edge You can turn the drum unit gear more easily by pulling down the black levers When you have finished turning the gear push the levers back to the original position 297 ...

Page 303: ...ace Make sure you put the toner cartridge in correctly or it may separate from the drum unit 14 Install the toner cartridge and drum unit assembly back into the machine 15 Close the front cover of the machine 16 Press to turn on the machine HL L6400DW HL L6400DWT 1 Make sure the machine is in Ready Mode 2 Press Settings Machine Information Drum Dot Print 3 Press OK The machine prints the Drum Dot ...

Page 304: ...toner cartridge out of the drum unit 8 Turn the drum unit as shown in the illustration Make sure that the drum unit gear is on the left side 9 Use the numbered markers next to the drum roller to find the mark on the drum For example a dot in column 2 on the check sheet means that there is a mark in drum region 2 299 ...

Page 305: ...r more easily by pulling down the black levers When you have finished turning the gear push the levers back to the original position 11 Wipe the surface of the drum gently with a dry cotton swab until the mark on the surface comes off NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids 12 Put the toner cartridge firmly into the drum unit until you hear it lo...

Page 306: ...or it may separate from the drum unit 13 Install the toner cartridge and drum unit assembly back into the machine 14 Close the front cover of the machine 15 Press to turn on the machine Related Information Clean the Machine Improve the Print Quality 301 ...

Page 307: ...o turn off the machine 2 Pull the paper tray completely out of the machine 3 If paper is loaded or something is stuck inside in the paper tray remove it 4 Tightly wring out a lint free cloth soaked in lukewarm water and then wipe the separator pad on the paper tray to remove dust 5 Wipe the two pick up rollers inside the machine to remove dust 6 Reload the paper and put the paper tray firmly back ...

Page 308: ...Parts Life option and then press OK 3 Press a or b to select the machine part you want to check and then press OK The LCD displays the approximate remaining part life HL L6400DW HL L6400DWT 1 Press Settings Machine Information Parts Life 2 Press a or b to display the machine parts and then press the machine part you want to check The LCD displays the approximate remaining part life 3 Press Related...

Page 309: ...r a toner pad If there is NO toner pad in the original carton see Related Information Pack the Machine and the Toner Cartridge Together If there is a toner pad in the original carton see Related Information Pack the Machine and the Toner Cartridge Separately Toner Pad Related Information Routine Maintenance Pack the Machine and the Toner Cartridge Together Pack the Machine and the Toner Cartridge ...

Page 310: ...carefully repack the machine in the original packaging to avoid any damage during transit The machine should be adequately insured with the carrier 1 Press and hold to turn off the machine Leave the machine off for at least 10 minutes to cool down 2 Disconnect all the cables and then unplug the power cord from the AC power outlet The machine is equipped with a non detachable AC power cord dependin...

Page 311: ...5 Close the carton and tape it shut 6 If you have a Lower Tray repack it as shown Related Information Pack and Ship Your Machine 306 ...

Page 312: ... carton with original packing material If for any reason you must ship your machine carefully repack the machine in the original packaging to avoid any damage during transit The machine should be adequately insured with the carrier 1 Press and hold to turn off the machine Leave the machine off for at least 10 minutes to cool down 2 Disconnect all the cables and then unplug the power cord from the ...

Page 313: ... and the AC power cord if applicable in the original carton with the original packing material as shown If you are returning your machine to Brother as part of the Exchange Service pack only the machine Keep all separate parts and printed materials to use with your Exchange machine 10 Close the carton and tape it shut 11 If you have a Lower Tray repack it as shown 308 ...

Page 314: ...Related Information Pack and Ship Your Machine 309 ...

Page 315: ...mize settings and features create shortcuts and work with options displayed on the machine s LCD to make your Brother machine a more efficient work tool Change Machine Settings from the Control Panel Change Machine Settings from Your Computer 310 ...

Page 316: ...Home Machine Settings Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel General Settings Settings and Features Tables 311 ...

Page 317: ...tings General Settings Adjust the Machine s Volume Set Sleep Mode Countdown About Deep Sleep Mode Set Auto Power Off Mode Adjust the LCD Backlight Brightness Change How Long the LCD Backlight Stays On Reduce Toner Consumption Reduce Printing Noise Change the Language on the LCD 312 ...

Page 318: ...ings Adjust the Machine s Volume Adjust the Machine s Volume Related Models HL L6400DW HL L6400DWT 1 Press Settings General Setup Volume Beep 2 Press a or b to display the Off Low Med or High option and then press the option you want 3 Press Related Information General Settings 313 ...

Page 319: ...hese instructions to set a time delay countdown before the machine enters Sleep Mode HL L6250DW HL L6400DW HL L6400DWT HL L6250DW 1 Press a or b to select the General Setup option and then press OK 2 Press a or b to select the Ecology option and then press OK 3 Press a or b to select the Sleep Time option and then press OK 4 Press a or b to enter the length of time in minutes that the machine shou...

Page 320: ...gth of time is based on your specific model and settings Deep Sleep Mode uses less power than Sleep Mode Applicable Models Machine s LCD in Deep Sleep Mode Conditions That Will Wake the Machine 1 Line LCD models The LCD displays Deep Sleep The machine receives a job Someone presses a button on the control panel Touchscreen LCD models The LCD backlight turns off and blinks The machine receives a jo...

Page 321: ...d then send a print job HL L6250DW HL L6400DW HL L6400DWT HL L6250DW Select how long the machine must be in Deep Sleep Mode before it goes into Auto Power Off Mode 1 Press a or b to display the General Setup option and then press OK 2 Press a or b to display the Ecology option and then press OK 3 Press a or b to select the Auto Power Off option and then press OK 4 Press a or b to select the option...

Page 322: ...ght Brightness Related Models HL L6400DW HL L6400DWT If you are having difficulty reading the LCD changing the brightness setting may help 1 Press Settings General Setup Panel Control LCD Settings Backlight 2 Press a or b to display the Light Med or Dark option and then press the option you want 3 Press Related Information General Settings 317 ...

Page 323: ... Backlight Stays On Related Models HL L6400DW HL L6400DWT Set how long the LCD backlight stays on after you return to the LCD s Home screen 1 Press Settings General Setup Panel Control LCD Settings Dim Timer 2 Press a or b to display the Off 10sec 20sec or 30sec option and then press the option you want 3 Press Related Information General Settings 318 ...

Page 324: ...g the Toner Save feature for printing photo or grayscale images HL L6250DW HL L6400DW HL L6400DWT HL L6250DW 1 Press a or b to display the General Setup option and then press OK 2 Press a or b to display the Ecology option and then press OK 3 Press a or b to display the Toner Save option and then press OK 4 Press a or b to display On and then press Go HL L6400DW HL L6400DWT 1 Press Settings Genera...

Page 325: ...ing is off HL L6250DW HL L6400DW HL L6400DWT HL L6250DW 1 Press a or b to display the General Setup option and then press OK 2 Press a or b to display the Ecology option and then press OK 3 Press a or b to select the Quiet Mode option and then press OK 4 Press a or b to display the On or Off option and then press Go HL L6400DW HL L6400DWT 1 Press Settings General Setup Ecology Quiet Mode 2 Press O...

Page 326: ...ilable in some countries HL L6250DW HL L6400DW HL L6400DWT HL L6250DW 1 Press a or b to display the General Setup option and then press OK 2 Press a or b to display the Local Language option and then press OK 3 Press a or b to display your language and then press Go HL L6400DW HL L6400DWT 1 Press Settings General Setup Local Language 2 Press your language 3 Press Related Information General Settin...

Page 327: ...nd Features Tables The Settings tables will help you understand the menu selections and options that are found in the machine s programs Access Menus and Change Your Machine s Settings Settings Tables 1 Line LCD models Settings Tables 1 8 inch Touchscreen models Features Tables 1 8 inch Touchscreen models 322 ...

Page 328: ...L6250DW Use the control panel to access the machine s menus and change various settings 1 Scroll through each menu level by pressing a or b 2 When the option you want appears on the LCD press OK The LCD displays the next menu level 3 Press a or b to scroll to your selection 4 Press OK or Go 5 When you have finished setting an option the LCD displays Accepted Related Information Settings and Featur...

Page 329: ...Main Version Display the main firmware version Sub1 Version Display the sub firmware version Page Count Display the total printed pages Parts Life 1 Toner Life Display the remaining life of the toner cartridge Drum Life Display the remaining life of the drum unit PF KitMP Life Display the remaining life of the PF kit MP PF Kit1 Life Display the remaining life of the PF Kit 1 PF Kit2 Life 2 Display...

Page 330: ...ded in the Optional Tray Tray 3 Tray4 1 Select the size of paper you loaded in the Optional Tray Tray 4 Check Size Select whether to display a message telling you to check that the size of the paper in the machine and the machine s Paper Size setting match 1 Available if the Optional Tray s is installed General Setup Level 1 Level 2 Description Local Language Select the LCD language for your count...

Page 331: ...ny remaining data automatically HP LaserJet Font No Set the font number Font Pitch Set the font pitch The Font Pitch menu appears when you choose I012 to I018 I031 to I037 or I097 to I109 in Font No setting Font Point Set the font size The Font Point menu appears when you choose I000 to I011 I019 to I030 or I038 to I096 in Font No setting Symbol Set Select the symbol or character set Table Print P...

Page 332: ...37 or I097 to I109 in Font No setting Font Point Set the font size The Font Point menu appears when you choose I000 to I011 I019 to I030 or I038 to I096 in Font No setting Character Set Select the symbol or character set Table Print Print the code table Auto LF ON CR CR LF OFF CR CR Auto CR ON LF LF CR FF FF CR or VT VT CR OFF LF LF FF FF or VT VT Auto Mask Set the top and bottom margins to two li...

Page 333: ...ed network settings of your machine to the factory settings Wired Enable Turn the wired interface on or off WLAN TCP IP Boot Method Choose the IP method that best suits your needs IP Address Enter the IP address Subnet Mask Enter the Subnet mask Gateway Enter the Gateway address IP Boot Tries Specify the number of attempts the machine will try to obtain an IP address when the Boot Method is set to...

Page 334: ...tion speed when the Status is G O Active or Client Active I F Enable Enable or disable the Wi Fi Direct connection IPsec IPsec is an optional security feature of the IP protocol that provides authentication and encryption services We recommend contacting your network administrator before changing this setting Network Reset Restore all network settings of your machine to the factory settings 1 On c...

Page 335: ...re version Page Count Display the total printed pages Parts Life 1 Toner Life Display the remaining life of the toner cartridge Drum Life Display the remaining life of the drum unit PF KitMP Life Display the remaining life of the PF kit MP PF Kit1 Life Display the remaining life of the PF Kit 1 PF Kit2 Life 2 Display the remaining life of the PF Kit 2 PF Kit3 Life 2 Display the remaining life of t...

Page 336: ...tandard paper tray Tray 2 2 Select the size of paper you loaded in the Optional Tray Tray 2 Tray 3 2 Select the size of paper you loaded in the Optional Tray Tray 3 Tray 4 2 Select the size of paper you loaded in the Optional Tray Tray 4 Paper Low Notice Paper Low Notice Select whether to display a message telling you that the paper tray is nearly empty Notice Level Select the minimum paper level ...

Page 337: ...Move the print start position at the top left corner of pages horizontally up to 500 left to 500 right dots in 300 dpi Y Offset Move the print start position at the top left corner of pages vertically up to 500 up to 500 down dots in 300 dpi Auto FF Allow the machine to print any remaining data automatically HP LaserJet Font No Set the font number Font Pitch Set the font pitch The Font Pitch menu ...

Page 338: ...in distance from the bottom edge of the paper Lines Set the number of lines on each page IBM Proprinter Font No Set the font number Font Pitch Set the font pitch The Font Pitch menu appears when you choose I012 to I018 I031 to I037 or I097 to I109 in Font No setting Font Point Set the font size The Font Point menu appears when you choose I000 to I011 I019 to I030 or I038 to I096 in Font No setting...

Page 339: ...er DNS Server Primary Specify the primary DNS server s IP address Secondary Specify the secondary DNS server s IP address IP Boot Tries Specify the number of attempts the machine will try to obtain an IP address when the Boot Method is set to any setting except Static APIPA Allocate the IP address from the link local address range automatically 1 IPv6 Enable or disable the IPv6 protocol Ethernet C...

Page 340: ...PIN code WLAN Status Status Display the wireless Ethernet link status Signal Display the signal condition SSID Display SSID Comm Mode Display the current Communication Mode MAC Address Display the MAC address of the machine Set to Default Restore wireless network settings of your machine to the factory settings WLAN Enable Turn the wireless interface on or off Wi Fi Direct Push Button Configure yo...

Page 341: ... network if the machine s Boot Method is Auto the machine will attempt to set the IP address and Subnet Mask from a boot server such as DHCP If a boot server cannot be found an APIPA IP address will be allocated such as 169 254 001 254 000 255 If the Boot Method of the machine is set to Static you must manually enter an IP address from the machine s control panel Settings Reset Menu Level 2 Level ...

Page 342: ...e wireless network settings using the setup wizard WLAN Assistant Configure your wireless network settings using the Brother CD ROM WPS Configure your wireless network settings using the one button push method Web Level 2 Level 3 Descriptions Web OneDrive Connect the Brother machine to an Internet service Web services may have been added and service names may have been changed by the provider sinc...

Page 343: ...Machine Settings from Your Computer Change Machine Settings from Your Computer Change Machine Settings Using Web Based Management Where Can I Find My Brother Machine s Network Settings Network Management Software and Utilities 338 ...

Page 344: ... Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol HTTP or Hyper Text Transfer Protocol over Secure Socket Layer HTTPS What is Web Based Management Access Web Based Management Set a Login Password for Web Based Management Network Management Software and Utilities 339 ...

Page 345: ...s compatible with HTTP 1 0 and HTTP 1 1 You must use the TCP IP protocol on your network and have a valid IP address programmed into the print server and your computer The actual screen may differ from the screen shown above The following explanations are examples The available functions vary according to the model General Use this tab to confirm the current status of your Brother machine and to c...

Page 346: ...Related Information Change Machine Settings Using Web Based Management 341 ...

Page 347: ...main Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor...

Page 348: ...lso use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click Administrator 5 Type the password you want to use in the Enter New Password field...

Page 349: ...Home Appendix Appendix Specifications How to Enter Text on Your Brother Machine Supplies Accessories 344 ...

Page 350: ...0DW Approximately 670 W at 77 F 25 C HL L6400DW HL L6400DWT Approximately 700 W at 77 F 25 C Printing Quiet Mode 2 Approximately 375 W at 77 F 25 C Ready 2 Approximately 32 W at 77 F 25 C Sleep 2 HL L6250DW Approximately 6 7 W HL L6400DW HL L6400DWT Approximately 7 2 W Deep Sleep 2 HL L6250DW HL L6400DW HL L6400DWT Approximately 1 3 W Power Off 3 4 Approximately 0 03 W Dimensions Unit in mm HL L62...

Page 351: ...0DW HL L6400DW HL L6400DWT LWAd 4 8 B A Temperature Operating 50 to 90 F 10 to 32 C Storage 32 to 104 F 0 to 40 C Humidity Operating 20 to 80 without condensation Storage 35 to 85 without condensation Print Media Specifications Paper Input Paper Tray Standard Paper Type Plain Paper Letterhead Colored Paper Thin Paper Recycled Paper Thick Paper 5 Paper Size A4 Letter A5 A5 Long Edge A6 Executive Le...

Page 352: ...L L6400DWT Up to 250 Sheets of 20 lb 80 g m2 Plain Paper face down delivery to the face down output paper tray Face Up Output Tray HL L6250DW One sheet face up delivery to the face up output tray HL L6400DW HL L6400DWT Up to 10 sheets face up delivery to the face up output tray Mailbox MX 4000 Optional HL L6400DW HL L6400DWT 100 sheets x 4 bins of 20 lb 80 g m2 400 sheets x 2 bins of 20 lb 80 g m2...

Page 353: ...resolution DNS Resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port9100 IPP IPPS FTP Server TELNET Server HTTP HTTPS server TFTP client and server SMTP Client SNMPv1 v2c v3 ICMP Web Services Print CIFS client SNTP client LDAP available only for certain models Protocols IPv6 NDP RA DNS resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port9100 IPP IPPS FTP Server TELNET Server HTTP HTTPS ...

Page 354: ...Platform Operating System Version PC Interface Pr oc es so r Hard Disk Space to Install Parallel 1 IEEE1284 USB 2 10Base T 100Base TX 1000Base T 3 Ethernet Wireless 4 802 11b g n Windows Operating System Windows XP Home Windows XP Professional Printing 32 bit x8 6 or 64 bit x6 4 pr oc es sor 80 MB Windows Vista Windows 7 Windows 8 Windows 8 1 Windows Server 2003 Printing 32 bit x8 6 or 64 bit x6 4...

Page 355: ...rt 10Base T 100Base TX 1000Base T 4 HL L6250DW HL L6400DW HL L6400DWT For the latest driver updates go to your model s Downloads page on the Brother Solutions Center at support brother com All trademarks brand and product names are the property of their respective companies Related Information Appendix 350 ...

Page 356: ...g on the operation you perform Press to cycle between letters numbers and special characters To move the cursor to the left or right press d or c Inserting spaces To enter a space press twice to choose special characters then press the space button Making corrections If you entered a character incorrectly and want to change it press d or c to move the cursor to the incorrect character and press En...

Page 357: ... Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast 352 ...

Page 358: ...TN 850 Approximately 8 000 pages 1 Letter or A4 page HL L6250DW HL L6400DW HL L6400DWT Super High Yield Toner TN 880 Approximately 12 000 pages 1 Letter or A4 page HL L6250DW HL L6400DW HL L6400DWT Ultra High Yield Toner TN 890 Approximately 20 000 pages 1 Letter or A4 page HL L6400DW HL L6400DWT Starter Toner supplied with your machine Approximately 12 000 pages 1 Letter or A4 page HL L6250DW HL ...

Page 359: ... the accessories for your machine visit http www brother com original index html or contact your Brother dealer or Brother Customer Service Order No Item Applicable Models LT 5505 Lower Tray 250 sheets All models LT 6505 Lower Tray 520 sheets All models MX 4000 Mailbox HL L6400DW HL L6400DWT Related Information Appendix Mailbox Unit 354 ...

Page 360: ...ay remove bins 2 and 4 Sorter When printing multiple copies set the printer driver to eject each copy into a different bin Set your preferences for Stacker MX Stacker and Sorter MX Sorter in your printer driver or on your Brother machine s LCD To set MX Stacker or MX Sorter in your printer driver for Windows In your printer driver click the Advanced tab click the Output Tray drop down menu and sel...

Page 361: ... Print Settings Windows Print Options Macintosh 356 ...

Page 362: ...s are full If you select this option in your printer driver the machine continues the print job ejecting the remaining pages onto the machine s main output tray when the Mailbox bins are full For more information on the printer driver settings see Related Information This setting s name is for Windows and may vary for Macintosh depending on your country Related Information Mailbox Unit Print Setti...

Page 363: ...ou remove the printed pages from any of the printout locations Setting Description On Your machine resumes the print job using the first empty output tray or Mailbox bin Off You must remove the printed pages from the output tray and all Mailbox bins to resume the print job By default MX Continue is off To turn on MX Continue Press Settings Paper Tray MX Continue On Related Information Mailbox Unit...

Page 364: ...e http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 Click the Administrator tab 4 Click the User Restriction Function menu in the left navigation bar 5 Select Secure Function Lock 6 Click Submit 7 Click the User List menu in the left navigation bar 8 In the User List field type the user name 9 In the PIN Nu...

Page 365: ...ures depends on the model you purchased A B C D E G H I L M N O P R S T V W A Active Directory Authentication Ad Hoc Mode AES APIPA ARP Authentication B BOOTP BRAdmin Light Windows BRAdmin Professional 3 Windows BRPrint Auditor Windows C CA CA Certificate Certificate Channels CIFS CSR Custom Raw Port Home Glossary 360 ...

Page 366: ... Density DHCP DNS Client DNS Server Driver Deployment Wizard E Encryption G Gateway H HTTP Web Server HTTPS I IEEE 802 1x Infrastructure Mode IP Address IPP IPPS IPsec IPv6 L LEAP LLMNR Home Glossary 361 ...

Page 367: ...esolution Network Configuration Report Network Connection Repair Tool Network Key Network Shared Printing Node Name O Open System P PEAP Peer to Peer Protocols Public Key Cryptosystem R RARP Resolution S Secure Function Lock 3 0 Home Glossary 362 ...

Page 368: ...tem SMTP Client SMTP over SSL SMTP AUTH SNMP SNMPv3 SNTP SSID SSL TLS Status Monitor Store Print Log to Network Subnet Mask T TCP IP TELNET TKIP V Vertical Pairing W Web Based Management Web Services WEP Wi Fi Direct WINS Home Glossary 363 ...

Page 369: ... WINS Server WLAN Report WPA PSK WPA2 PSK Authentication Method WPS Home Glossary 364 ...

Page 370: ...do not correctly specify these options when you are configuring your Brother wireless machine it will not be able to connect to the wireless network Therefore care must be taken when configuring these options Authentication Methods for a Personal Wireless Network A personal wireless network is a small network such as a home wireless network without IEEE 802 1x support Open system Wireless devices ...

Page 371: ... devices on your network and export the log data in an HTML CSV TXT or SQL format For users who want to monitor locally connected machines install the Print Auditor Client software on the client computer This utility allows you to use BRAdmin Professional 3 to monitor machines that are connected to a client computer via the USB interface Go to your model s Downloads page on the Brother Solutions C...

Page 372: ...icate issued by the CA Certificate A Certificate is the information that binds together a public key with an identity The certificate can be used to verify that a public key belongs to an individual The format is defined by the X 509 standard Channels Wireless networks use channels Each wireless channel is on a different frequency There are up to 14 different channels that can be used when using a...

Page 373: ...atically copied to their computer Encryption Most wireless networks use some kind of security settings These security settings define the authentication how the device identifies itself to the network and encryption how the data is encrypted as it is sent on the network If you do not correctly specify these options when you are configuring your Brother wireless machine it will not be able to conne...

Page 374: ...to transmit the data between a web server and a web browser The Brother print server is equipped with a built in web server that allows you to monitor its status or change some of its configuration settings using a web browser HTTPS HTTPS HTTP over SSL TLS is the version of the Hypertext Transfer Protocol HTTP that uses SSL TLS so that web content is transferred and displayed securely IEEE 802 1x ...

Page 375: ...cation and encryption services IPv6 IPv6 is the next generation Internet protocol For more information on the IPv6 protocol go to your model s page on the Brother Solutions Center at support brother com LEAP Lightweight Extensible Authentication Protocol LEAP is a proprietary EAP method developed by Cisco Systems Inc that uses a user ID and password for authentication LEAP is used in wireless netw...

Page 376: ...ator Network Key The Network Key is a password which is used when the data is encrypted or decrypted The Network Key is also described as the Password Security Key or Encryption Key The table shows the number of characters of the key to use for each setting Open system Shared key with WEP This key is a 64 bit or a 128 bit value that must be entered in an ASCII or hexadecimal format ASCII Hexadecim...

Page 377: ...the client The Brother machine supports the following inner authentications PEAP MS CHAPv2 PEAP GTC Peer to Peer Peer to Peer is a type of printing in a peer to peer environment In a peer to peer environment each computer sends and receives data directly to and from each device There is no central server controlling access or machine sharing Protocols Protocols are the standardized sets of rules f...

Page 378: ... sender is known SNMP The Simple Network Management Protocol SNMP is used to manage network devices including computers routers and Brother network ready machines The Brother print server supports SNMPv1 SNMPv2c and SNMPv3 SNMPv3 Simple Network Management Protocol version 3 SNMPv3 provides user authentication and data encryption to manage network devices securely SNTP The Simple Network Time Proto...

Page 379: ...e Store Print Log to Network feature allows you to save the print log file from your Brother machine to a network server using CIFS Subnet Mask A subnet mask allows you to identify which part of an IP address is used as the network address and which part is used as the host address In the following example the last segment of the IP address is known as the host address and the first three segments...

Page 380: ...s TCP IP information Configure Gigabit Ethernet Configure Secure Function Lock 3 0 Configure Store Print Log to Network Configure LDAP Software version information of the machine and print server Change network and machine configuration details To use Web Based Management you must use the TCP IP protocol on your network and have a valid IP address programmed into the print server and your computer...

Page 381: ...chine s wireless status report If the wireless connection fails check the error code on the printed report WPA PSK WPA2 PSK Authentication Method WPA PSK WPA2 PSK authentication method enables a Wi Fi Protected Access Pre shared key WPA PSK WPA2 PSK which enables the Brother wireless machine to associate with access points using TKIP for WPA PSK or AES for WPA PSK and WPA2 PSK WPA Personal WPS Wi ...

Page 382: ...nal Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will support only machines purchased in their own countries USA CAN Version A ...

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