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If You Are Having Difficulty with Your Machine
> Paper Handling and Printing
Problems
Paper Handling and Printing Problems
Printing Difficulties
Difficulties
Suggestions
No printout
Check that the correct printer driver has been installed and selected.
Check to see if the machine's display is showing an error message.
See
Related Information
:
Error and Maintenance Messages
.
Check that the machine is online:
•
Windows
®
XP and Windows Server
®
2003
Click the
Start
>
Printers and Faxes
. Right-click
Brother MFC-XXXX Printer
(where XXXX is your model name). Make sure
Use Printer Online
is not
listed. If it is listed, click this option to set the driver Online.
•
Windows Vista
®
and Windows Server
®
2008
Click
/
Start
>
Control Panel
>
Hardware and Sound
>
Printers
. Right-
click
Brother MFC-XXXX Printer
(where XXXX is your model name). Make
sure
Use Printer Online
is not listed. If it is listed, click this option to set the
driver Online.
•
Windows
®
7 and Windows Server
®
2008 R2
Click
/
Start
>
Devices and Printers
. Right-click
Brother MFC-XXXX
Printer
(where XXXX is your model name) and click
See what's printing
.
Click
Printer
in the menu bar. Make sure
Use Printer Offline
is not selected.
•
Windows
®
8
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click
Settings
>
Control Panel
. In the
Hardware and Sound
group, click
View devices and printers
. Right-click the
Brother MFC-XXXX
Printer
(where XXXX is your model name). Click
See what's printing
. If
printer driver options appear, select your printer driver. Click
Printer
in the
menu bar and make sure
Use Printer Offline
is not selected.
•
Windows Server
®
2012
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click
Settings
>
Control Panel
. In the
Hardware
group, click
View devices and printers
. Right-click the
Brother MFC-XXXX Printer
(where XXXX is your model name). Click
See what's printing
. If printer driver
options appear, select your printer driver. Click
Printer
in the menu bar and
make sure
Use Printer Offline
is not selected.
•
Windows Server
®
2012 R2
Click
Control Panel
on the
Start
screen. In the
Hardware
group, click
View
devices and printers
. Right-click the
Brother MFC-XXXX Printer
(where
XXXX is your model name). Click
See what's printing
. If printer driver
options appear, select your printer driver. Click
Printer
in the menu bar and
make sure
Use Printer Offline
is not selected.
One or more ink cartridges have reached the end of their life.
See
Related Information
:
Replace the Ink Cartridges
.
If old, unprinted data remains in the printer driver spooler, it will prevent new print
jobs from printing. Open the printer icon and delete all data as follows:
•
Windows
®
XP and Windows Server
®
2003
Click the
Start
>
Printers and Faxes
.
•
Windows Vista
®
and Windows Server
®
2008
Click
/
Start
>
Control Panel
>
Hardware and Sound
>
Printers
.
483
Summary of Contents for Airprint MFC-J460DW
Page 32: ...Home Paper Handling Paper Handling Load Paper Load Documents 26 ...
Page 51: ... Paper Handling and Printing Problems 45 ...
Page 59: ... Paper Handling and Printing Problems 53 ...
Page 72: ... Copy a Document Error and Maintenance Messages Telephone and Fax problems Other Problems 66 ...
Page 74: ... Other Problems 68 ...
Page 76: ...Home Print Print Print from Your Computer Windows Print from Your Computer Macintosh 70 ...
Page 79: ... Print Settings Windows 73 ...
Page 99: ... Change the Default Print Settings Windows 93 ...
Page 123: ...Related Information Save Scanned Data to a Memory Card or USB Flash Drive 117 ...
Page 125: ...Related Information Scan Using the Scan Button on Your Brother Machine 119 ...
Page 178: ...Related Information Scan from Your Computer Windows WIA Driver Settings Windows 172 ...
Page 309: ...Related Information Distinctive Ring Choose the Correct Receive Mode 303 ...
Page 326: ...Related Information Fax Reports 320 ...
Page 333: ...Related Information PC FAX Overview Windows 327 ...
Page 433: ...Related Information Mobile Web Connect 427 ...
Page 448: ...Related Information ControlCenter4 Windows 442 ...
Page 521: ...Related Information Clean Your Brother Machine Telephone and Fax problems Other Problems 515 ...
Page 528: ...Related Information Clean Your Brother Machine 522 ...
Page 531: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 525 ...
Page 551: ... Replace the Ink Cartridges 545 ...
Page 563: ... Set Your Station ID 557 ...