Updating the Software
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How to update the ATEM Software!
From time to time Blackmagic Design will release new software for your ATEM switcher, with new features,
bug fixes, and increased compatibility with third party software and video devices.
To update your ATEM switcher with new software, you need to use the ATEM Setup Utility to connect to
the ATEM processor chassis and panels via USB. This utility always checks the switcher software and lets you
know if there is new software.
Always update all your equipment at the same time so it's all running the same version of software.
First, download the latest Blackmagic ATEM Switcher software and install it on your Mac or PC using the
instructions listed previously in the Installing Software section of this manual. Once installed, the new
software for your ATEM processor chassis and broadcast panel will be included in the ATEM Setup Utility.
Updating the Switcher Chassis Software
Step 1.
Connect the switcher chassis via USB to your computer. The switcher chassis is equipped with
a USB connector which can be connected to a computer's USB 2.0 or USB 3.0 port using a
USB cable.
When upgrading software, make sure the switcher is the only ATEM device connected via USB to
the computer running the setup utility software. If more than one ATEM device is connected, the
switcher may not be recognized.
Step 2.
Launch the ATEM Setup Utility software.
Step 3.
If the switcher software requires updating, you will be prompted by a window asking if you would
like to update the software. Select Update Now to initiate the update process. The update process
may take a few minutes. Do not unplug power from the switcher during the software update.
Step 4.
Once the software update is complete, a window will prompt you to cycle power on the switcher.
Select OK and cycle power on the switcher.
ATEM Setup Utility
Updating the Software
