BlackBerry Enterprise
Transporter
You can use the BlackBerry Enterprise Transporter to move user accounts from one MDM domain to a different MDM
domain. An MDM domain consists of a BlackBerry Configuration Database and any BlackBerry Enterprise Server
components that are associated with it.
You can use the BlackBerry Enterprise Transporter when your organization upgrades the BlackBerry Enterprise Server and
you want to move users to a new MDM domain, or if you need to move user accounts between existing MDM domains. For
example, if you want to upgrade your organization's BlackBerry Enterprise Server from version 5.0.1 to version 5.0.4, you
can create a new MDM domain version 5.0.4 and use the BlackBerry Enterprise Transporter to move user accounts to the
new BlackBerry Configuration Database. You can also move user accounts from a production domain to a test domain and
back.
When you run the BlackBerry Enterprise Transporter, users do not need to delete BlackBerry device data or reactivate their
devices. After the migration process completes, the destination BlackBerry Enterprise Server resends the service book to
devices over the wireless network, device activation starts, and the synchronization of organizer data and calendar
information starts.
Note that the BlackBerry Enterprise Transporter does not move server settings to the destination BlackBerry Enterprise
Server (for example, the software configurations or IT policies that are assigned to user accounts). Prior to using the tool,
evaluate the available migration options. For more information on the available migration options, visit
www.blackberry.com/go/serverdocs
to read the
BlackBerry Enterprise Server Upgrade Guide
.
Related information
Supported environments,
14
Unsupported features and environments,
19
BlackBerry Enterprise Transporter modes
You can run the BlackBerry Enterprise Transporter in live mode or in bulk mode to move user accounts from a source MDM
domain to a different destination MDM domain.
Live mode
Running the BlackBerry Enterprise Transporter in live mode refers to migrating one or more user accounts from a source
BlackBerry Enterprise Server to a destination BlackBerry Enterprise Server in a different MDM domain. Both the source
1
Installation and Administration Guide
BlackBerry Enterprise Transporter
6
