Blackberry Enterprise Server Server Resource Kit, Manual

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Moving user accounts to a destination BlackBerry
Enterprise Server 4.1 to 4.1.3
If you move user accounts to a destination BlackBerry Enterprise Server that is 4.1 to 4.1.3, consider the following
information:
Consideration Description
The BlackBerry Enterprise Transporter
does not support the version of the
destination BlackBerry Enterprise
Server. Upgrade the destination BlackBerry Enterprise Server to a version that the
BlackBerry Enterprise Transporter supports.
Issues might occur if the user ID of a
user account already exists on the
destination BlackBerry Enterprise
Server. If the user ID of a user account on the source BlackBerry Enterprise Server is the
same as a user ID on the destination BlackBerry Enterprise Server, the user's
BlackBerry device might not work as expected after you migrate the account.
Before you move the user account, delete the user account from the source
BlackBerry Enterprise Server, add it to the BlackBerry Enterprise Server again,
and activate the BlackBerry device.
If BlackBerry devices use BlackBerry Device Software version 4.5.0 or later or version 5.0 or later, and your organization's
environment uses the BlackBerry Enterprise Server for IBM Lotus Domino, consider the following information:
Consideration Description
Duplicate contact list entries might
appear on BlackBerry devices. If organizer data synchronization is turned on for user accounts, and you try to
move the user accounts to a destination BlackBerry Enterprise Server for IBM
Lotus Domino, duplicate contact list entries might appear on devices.
Permanently delete the data on the devices and activate the devices again.
If devices use BlackBerry Device Software 4.3.0, consider the following information:
Consideration Description
IT policies might not be applied to
BlackBerry devices. After you move user accounts to the destination BlackBerry Enterprise Server,
the IT policies on the destination BlackBerry Enterprise Server might not be
applied to devices. Before you move the user accounts, update the BlackBerry
Device Software on devices to version 4.5.0 or later. You can also run the
BlackBerry Enterprise Transporter with the Ignore Warnings check box selected,
and activate the user accounts again on the destination BlackBerry Enterprise
Server if the IT policy is not applied to the devices. You are not required to
permanently delete the data on the devices before you activate the user
accounts again.
Installation and Administration Guide Premigration considerations
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