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WWW.BIGASSFANS.COM ©2010 DELTA T CORP. DBA BIG ASS FAN ALL RIGHTS RESERVED
8’ - 24’ POWERFOILPLUS™, POWERFOIL™, & WICKERBILL FANS
W
arranty
Big Ass Fans Warranty Policy
This warranty is limited solely to products purchased directly from Big Ass Fan Company or from one of its authorized dealers or re-
sellers. Under no circumstances will warranty coverage extend to products purchased through eBay, craigslist, or other internet auction
or internet-based retail sites. To verify that you have purchased products from an authorized dealer or re-seller, please contact Big Ass
Fan Company Customer Service at 1-877-BIG-FANS. Coverage extends only to such products which fail subsequent to their initial
installation, or subsequent to their re-installation within the same facility, if such failure occurs within the specified warranty period for
the components involved, and subject to such other applicable terms and conditions as provided herein.
The manufacturer shall warrant the Big Ass Fan and components against defects in materials and workmanship pursuant to the
following schedule:
Products
Warranty Period and Extent of Warranty
Airfoils
Lifetime (Parts)
Hub
Lifetime (Parts)
Motor
3 Years (Parts)
Controller Components
3 Years (Parts)
VESDA® Smoke Detector and Power Supply
2 Years (Parts)
Labor
1 Year
Refurbished Units
6 Months (Parts Only)
Definitions
1. “Labor” shall mean reimbursement by Big Ass Fan Company to the Big Ass Fan Company customer in whose facility the products
are installed of all reasonable costs paid by the customer to an independent contractor (including an authorized dealer of Big Ass
Fan Company) employed to remove, dismantle, reassemble, or reinstall any of the warranted products during the first year that the
product is in service. Big Ass Fan Company may request proof of payment by the customer to the independent contractor of all the
charges, and will reimburse the customer only to the extent of those charges that are determined by Big Ass Fan Company, in its
sole discretion, to be reasonable and necessary under the circumstances.
2. The “warranty period” shall commence 10 days after Big Ass Fan Company’s records show that the products were shipped or
otherwise delivered to the customer or on the actual date that the products were installed, whichever is later. If the products
were installed more than 10 days after receipt by the customer, the customer will be requested to provide satisfactory proof via
documentation as to the actual date that the products were actually placed in service.
3. “Operate properly” applies to mechanical, electrical, and structural functions only. No guarantee, unless and except by separate
written agreement, is made regarding the dimensions of air movement generated or the appropriateness or the effectiveness of any
product for its intended purpose or for the customer’s particular application.
EXCLUSIONS
ANY OF THE FOLLOWING ACTIONS BY THE CUSTOMER OR ANY AGENT OF THE CUSTOMER WILL CONSTITUTE A BREACH
OF AND WILL VOID ALL WARRANTIES:
1. Improper installation, delivery, or maintenance, including, but not limited to:
a. Failure to follow the required installation procedures specified in the Big Ass Fan Company-supplied “Installation
Guide” and in all other documentation supplied with the fans and related equipment, including documentation
provided by the manufacturers of the individual fan and control components;
b. Failure to follow all relevant codes and ordinances, including, but not limited to the National Electric Code and state
and local building codes;
c. Failure to follow electrical engineering industry standards regarding the approved method of installing solid-state
electrical equipment having the characteristics of the fans, the fan controls, and their related components, even if
such standards are not specifically referenced in any instructions or literature supplied by Big Ass Fan Company or
provided by the manufacturers of the fan and control components; and/or
d. Failure to use all installation and mounting hardware supplied by Big Ass Fan Company.
IMPORTANT: UNDER NO CIRCUMSTANCES WILL THE BIG ASS FAN COMPANY BE RESPONSIBLE FOR REMEDIAL WORK
NECESSARY TO CORRECT INSTALLATION PROCEDURES THAT DO NOT CONFORM TO THOSE ESTABLISHED BY THE
INSTRUCTIONS, CODES, AND STANDARDS DESCRIBED UNDER ITEMS 1.A THROUGH 1.D, ABOVE, REGARDLESS OF WHEN
INSTALLATION WAS COMMENCED.
2. Any modification or alteration of, or adjustment to the fans, fan controls, and/or mounting and installation hardware and/
or any disassembly of the major components of the fans and fan controls for any purpose whatsoever, including any
attempt to diagnose and/or repair any problem, without prior written authorization from Big Ass Fan Company Customer
Service. Such disassembly includes, but is not limited to, separation of the motor from the gear reducer or motor drive,
