ATICS-DIO_D00080_03_M_XXEN / 04.2021 83
ATICS-…-DIO
8
Troubleshooting
8.1
Fault and alarm messages
In the event of an alarm, the messages of the ATICS® transfer switching device will enable you to nar-
row down the possible causes. Some messages may point to several causes. The following possible
faults are indicated by messages on the ATICS® display:
• Plain text messages
• Fault messages with error code
8.1.1 Plain text messages
Fault/message
Description
Action
Failure line xx (xx
stands for: 1, 2, AV, SV,
UPS, BSV), undervolt-
age or overvoltage
Voltage is no longer available on line 1 or
line 2
Channel 1 = Line 1,
Channel 2 = Line 2
• Measure voltage on line xx.
• Check cause.
• Eliminate fault in the system.
• Check the setting for voltage and
hysteresis.
Failure line 2 when
set to
System > Line G
Generator delivers no voltage
within the set time t(GenMax)
Voltage
Device error +
error code
For details about actions to be taken, refer to table section „8.1.2 Messages with error
code or service code“ on p. 84.
The message is on channel 6 of the BMS bus.
Short circuit distribu-
tion board
Short circuit detected
Eliminate short circuit
Failure distribution
board
No voltage on line 3, contact of the change-
over switch defective. The fault can also be
caused by an (impermissible) connection
between GND, k or l and PE.
• Replace ATICS®.
• Separate connection between GND,
k or l and PE.
Overcurrent I(3)
Overcurrent detected by measuring current
transformer STW3
• Eliminate cause of overcurrent.
• Eliminate any damage.
CT connection
Short circuit or interruption of connecting
wire has been detected. Measuring current
transformer STW3, channel 7
• Check connecting wire of measuring
current transformer.
No master
There is no device with master function or
back-up master (device with address "1")
available on the RS-485 interface
• Check BMS bus connection.
• Check whether the master has failed
or whether its address has changed.
If the device is operated without a
BMS bus, the "Failure monitoring"
(see chapter „Settings menu 8: Inter-
face“ on p. 78) must be disabled.
Service by __
(date)
Reminder for next service
• Schedule appointment with the
Bender service.
Summary of Contents for ATICS Series
Page 10: ...10 ATICS DIO_D00080_03_M_XXEN 04 2021 Intended use...
Page 12: ...12 ATICS DIO_D00080_03_M_XXEN 04 2021 System description...
Page 17: ...ATICS DIO_D00080_03_M_XXEN 04 2021 17 ATICS DIO...
Page 21: ...ATICS DIO_D00080_03_M_XXEN 04 2021 21 ATICS DIO...
Page 35: ...ATICS DIO_D00080_03_M_XXEN 04 2021 35 ATICS DIO ATICS 4 DIO...
Page 37: ...ATICS DIO_D00080_03_M_XXEN 04 2021 37 ATICS DIO...
Page 38: ...38 ATICS DIO_D00080_03_M_XXEN 04 2021 Mounting and connection ATICS 4 DIO...
Page 39: ...ATICS DIO_D00080_03_M_XXEN 04 2021 39 ATICS DIO...
Page 88: ...88 ATICS DIO_D00080_03_M_XXEN 04 2021 Periodic verification and service...