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18

Gateway 70 588

Chapter 3 

| Configuration

The following feedback can occur:

Status messages (blue highlighted)

Contents

Explanation

Initializing

The gateway has recently been booted and is about to be ready.

The ZigBee network is being discovered via gateway, to 
discover existing components and to integrate them into your 
ZigBee system. This procedure may take a few minutes...

At initial operation the gateway will automatically scan your 
ZigBee network to find installed components. Only after this 
procedure you will be able to control these components via app.

ZigBee network discovery via gateway completed. No new 
components were found.

No ZigBee components were found while scanning your ZigBee 
network. In case, that installed components couldn’t be found 
due to external interferences, you have the option to manually 
start a network scan via app.

ZigBee network discovery via gateway completed. One (or 
more) new component(s) were found. 

The exact number of ZigBee components found during 
the network scan will be displayed. In case, that installed 
components couldn’t be found due to external interferences, you 
have the option to manually start a network scan via app.

A new component (IEEE address: 00:1F:EE:00:00:00:00:01) 
was found and integrated into your ZigBee network. 

Every ZigBee component found can now be clearly identified by 
its IEEE address (EUI-64).

New devices can now be connected with your ZigBee 
network.

An access code for adding a new control device has been 
enabled via the web interface. To activate a control device in your 
ZigBee network, enter this code on the device to be added.

The device (iPhone John Doe) now has access to your ZigBee 
network.

Access to your ZigBee network has been successfully granted to 
the new control device.

The device (iPhone John Doe) has no access to your ZigBee 
network.

Access to your ZigBee network from now on is denied the control 
device. Reactivating access is only possible by a new access 
code.

The update of the network component with the IEEE 
address:   00:1F:EE:00:00:00:00:01 has been successfully 
completed. 

A new firmware for a ZigBee component has been downloaded 
and will be installed afterwards. After successful installation, the 
component restarts and will then be available again.

Warning messages (orange highlighted)

Contents

Explanation

A command directed to the component (network address 
1234) failed (status code: NWK:ROUTE_ERROR).
This error may occur, if the component is temporarily not 
available.

This is usually a temporary radio transmission interference in your 
ZigBee network, wherein control commands cannot be sent to 
the target device. 
This kind of error is often caused by external parasitic induction 
and will be automatically fixed by the intelligent radio standard 
being used.
If this warning message is displayed repeatedly, check, if the 
affected component is installed and properly connected to power. 
Do the same for temporarily stored ZigBee routers.

A command directed to the group (group address 0001) failed 
(status code: MAC:CHANNEL_ACCESS_FAILURE).
This error may occur, if the component is temporarily not 
available.

This is usually a temporary interference or overload in the ZigBee 
network, wherein control commands cannot be sent to a group of 
controlling devices. 
This kind of error is often caused by external parasitic induction 
or massive radio traffic and will be automatically fixed by the 
intelligent radio standard being used.

Summary of Contents for Gateway 70 588

Page 1: ...BEGA Gateway 70 588 Installation and startup instructions...

Page 2: ...reserved Reproduction and copying even in parts not allowed without the consent of ubisys technologies GmbH This document may contain substantive errors However it is regularly reworked and appropriat...

Page 3: ...device 3 4 4 Open ZigBee network for additional devices 3 4 5 Renew ZigBee network key 3 5 Updates 3 5 1 Firmware update for the gateway 3 5 2 Firmware update for the gateway 3 6 Maintenance 3 6 1 Con...

Page 4: ...4 Gateway 70 588 Chapter 1 General information...

Page 5: ...e ZigBee Remote Control Gateway 70 588 The gateway is the central component of the ZigBee Radio Control It connects the ZigBee components to your home network If connected to your router you can contr...

Page 6: ...roprietary solutions the open ZigBee PRO standard has passed safety tests allowing it to be used in billing related systems and companies 1 2 2 Gateway safety The gateway has several services that are...

Page 7: ...rver optionally proxy settings etc to the network environment Firmware updates The gateway downloads and provides firmware updates for itself and for all other components in the house Additionally you...

Page 8: ...e that you don t damage switches power sockets gas and water pipes when determining the mount position and drilling next to the ones mentioned above Don t mount the gateway on metal boards or other en...

Page 9: ...9 Gateway 70 588 Chapter 2 Commissioning...

Page 10: ...net Explorer Mozilla Firefox Opera etc Data link Ethernet 10 100 Mbit s and IPv4 network environment IPv6 will be supported by a future update 2 2 Connecting the gateway Connecting the gateway to your...

Page 11: ...ed via web browser After connecting your gateway to your network and connecting the power supply see section 2 2 Connecting the gateway you can start the configuration Follow these steps 1 Open your w...

Page 12: ...me logical network as the device from which you opened the web interface The gateway s default device address is 211 in the subnet 192 168 0 X subnet mask 255 255 255 0 If the IP address of your compu...

Page 13: ...eway as a control unit Navigate to Security and follow these steps 1 In the section Enable access for an additional device enter any access code in the Access code text box must be at least 4 digits O...

Page 14: ...The newly registered components should now appear in your BEGA Gateway app at Configuration Basic Configuration Components or as a status message on the status screen of your gateway interface Once a...

Page 15: ...15 Gateway 70 588 Chapter 3 Configuration...

Page 16: ...rname admin and the password which is admin as well by default see figure 11 Default parameters IPaddress 192 168 0 211 User name login admin Password admin Figure 11 If you already configured your ga...

Page 17: ...perating status 3 1 1 Device information In the section Device information you find detailed information about your gateway such as the model number serial number current firmware version etc see figu...

Page 18: ...vice iPhone John Doe now has access to your ZigBee network Access to your ZigBee network has been successfully granted to the new control device The device iPhone John Doe has no access to your ZigBee...

Page 19: ...nd If the error has not been resolved automatically after some time restart the gateway An error occurred while initializing the integrated ZigBee adapter of the gateway This is an internal error whic...

Page 20: ...he textbox you wish to edit 3 Fill in your information 4 After filling the information click the Save button see figure 16 Figure 15 Figure 16 3 2 2 Time and date In the Time and date section the curr...

Page 21: ...ation Figure 18 Note After loss of the supply voltage the integrated battery can hold the time updated for a while After that the clock starts again at 0 00 a m on 01 01 1970 3 2 3 Time zone In the Ti...

Page 22: ...y the same IP address Usually you do this by entering both the gateway s Ethernet MAC address EUI 48 and an address excluded from the pool of non persistent addresses More information can be found in...

Page 23: ...ns such as automatic time setting via NTP Network Time Protocol firmware updates and optionally remote maintenance Therefore you should configure these settings Figure 23 Detailed information about th...

Page 24: ...and stored on the device Figure 24 3 3 3 Role in the ZigBee network In contrast to the settings stated above that affect the gateway s Ethernet interface this setting relates to the wireless ZigBee n...

Page 25: ...cify a new password for the web interface of your gateway The username is not changeable To change the password follow these steps 1 Click the Password text box see figure 26 2 Enter your desired pass...

Page 26: ...configured device Figure 28 3 4 4 Open ZigBee network for additional devices If you want to add new components to your ZigBee network you have to open your ZigBee network first Follow these steps 1 Cl...

Page 27: ...he status LED of your gateway indicates available updates by a blue flash Figure 32 3 5 1 Firmware update for the gateway If there is an update available for your gateway and you wish to download it f...

Page 28: ...is not available for a few seconds After successful installation the component restarts Components such as dimmers and power switches automatically turn off through the restart Therefore you can defi...

Page 29: ...it is ensured that your network is not charged with downloads in the main usage time To allow automatic downloads of updates only at specific times enable the option Allow update downloads only at spe...

Page 30: ...to be installed and click on Save see figure 40 Figure 40 When clicking on one of the components listed more information about this component will be displayed In the Update line you can now enter yo...

Page 31: ...pdate The time can vary depending on update size and network traffic By clicking Download the update will just be downloaded After successfully downloading the update it can be found in line Downloade...

Page 32: ...tore configuration If you recently chose the option Configuration backup you can restore the saved state of your ZigBee network here Once you have selected the corresponding file by clicking on the Ch...

Page 33: ...igure 49 3 6 6 System log files If a problem occurs which cannot be fixed directly via the web interface or the app the log files help to identify and solve the cause see figure 50 Figure 50 3 6 7 Res...

Page 34: ...erface of your router or via your PC For Windows XP Vista 7 8 10 To determine the network parameters with the help of your PC follow these steps 1 Click on Start Control Panel Network and Internet Net...

Page 35: ...ary one is unavailable Note that the default is not the gateway 70 588 but the IP router in your network Figure 55 3 8 Determining gateway address If the gateway is set to DHCP or you don t know the s...

Page 36: ...find all gateways that you have access to see figure 57 By tapping and dragging down the list you can refresh the view here all active gateways in the local network Apple Bonjour will be searched for...

Page 37: ...he network settings of your gateway and configure it these steps have to be done 1 Connect the gateway to a PC or laptop via patch cable 2 Change the IP address of the PC 3 Adjust network settings of...

Page 38: ...2 168 0 To change the IP address of your PC follow these steps Windows XP Vista 7 8 1 Click on Start Control Panel Network and Internet Network and Sharing Center 2 Click on LAN Connection see figure...

Page 39: ...es button Figure 60 5 In the new window Internetprotocol Version 4 TCP IPv4 Properties change Obtain an IP address automa tically to Use the following IP address see figure 59 If this option is alread...

Page 40: ...ay as described in section 3 3 Network Configuration 9 After successfully configuring the network settings of your gateway it should now be available in your existing network environment To undo the c...

Page 41: ...pter 3 Configuration 2 A new window opens see figure 64 3 In the section Internet Wireless Communication click on Network Figure 64 4 You now see your network status with the corresponding settings se...

Page 42: ...ou previously used DHCP or change the values below IP address subnet mask router and DNS server to the previously noted values if your MAC has used a static network configuration 3 10 Controlling the...

Page 43: ...enu item in the router s configuration interface 3 10 2 Public IP address In order for your app to find the router in the internet the public IP address of your router has to be known If your router h...

Page 44: ...in the app Basically the connection is secured and only possible via authenticated devices Follow these steps 1 Start the app 2 In the menu under Configuration Facilities click on the pencil icon If...

Page 45: ...r the host name followed by the port number e g smarthome dyndns org 8889 if you selected port 8889 smarthome dyndns org is an example name here Instead use the host name or the static IP address of y...

Page 46: ...sture The list of available gateways in the local network will then be refreshed by the integrated support for Apple Bonjour If both an external Internet and internal Wi Fi address is found for a gate...

Page 47: ...the reset button plug the AC supply into the socket again and keep the reset button pressed for 3 seconds Blue rapidly blinking 3 13 Troubleshooting guide General information If an error message occu...

Page 48: ...48 Gateway 70 588 Chapter 4 More information...

Page 49: ...d electronic equipment via local depots for electronic equipment The CE mark is free trade sign addressed exclusively to the authorities and not containing warranty of any properties 4 4 Declaration o...

Page 50: ...2 3 Also known as Ethernet A number of international standards for wired networks connecting PCs to many other devices such as the gateway NAS printer etc Basis for the IP based network IEEE 802 11 A...

Page 51: ...8 0 211 referred to a 255 255 255 0 subnet mask means Device No 211 in the network 192 168 0 0 An alternative identifier is 192 168 0 211 24 It means that the first 24 bits identify the network and th...

Page 52: ...52 Gateway 70 588 Chapter 4 More information 4 6 Contact BEGA Gantenbrink Leuchten KG Hennenbusch 58707 Menden Germany T 49 2373 966 0 F 49 2373 966 216 info bega de www bega com...

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