BEGA Gateway 70 588, Installation And Start-Up Instructions Manual

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33 Gateway 70 588
Chapter 3 | Configuration
3.6.5 Remote support
It is possible to solve certain problems by remote maintenance. For this, you simply need to enable the remote main-
tenance access on your gateway. Access authorization expires automatically after some time or a restart, if you don’t
enable permanent remote maintenance (see figure 49).
Access to your system is takes place exclusively via a secured connection.
Figure 49
3.6.6 System log files
If a problem occurs, which cannot be fixed directly via the web interface or the app, the log files help to identify and
solve the cause (see figure 50).
Figure 50
3.6.7 Reset to default settings
This allows the gateway to be reset to its delivery state (see figure 51). All settings will be permanently deleted and
have to be reconfigured after restart or restored from a backup.
You should only use this option if the gateway does not respond at all anymore or if you want to use it in another
facility. If you want to solve technical issues, you should contact the support team first.
Figure 51