Barco ClickShare CSE-200+ Installation Manual Download Page 100

Page: 100 / 112

R5900087 /04

ClickShare CSE-200+

100

Image 6-60: Troubleshoot, factory defaults

Click

Reset to factory defaults

The following message is displayed:

“

This action will remove all settings of the Base Unit and replace them

with the default settings. Are you sure you want to continue?

”

If you want to continue, click

Yes, remove all settings

otherwise click

No, I changed my mind

When yes is clicked, the system starts a reboot.

Alternative way: The Base Unit can be reset to factory defaults by plugging in the power cable while
pressing the reset button.

CSE-200+ Configurator

Summary of Contents for ClickShare CSE-200+

Page 1: ...ENABLING BRIGHT OUTCOMES Installation manual ClickShare CSE 200...

Page 2: ...Registered office Barco NV President Kennedypark 35 8500 Kortrijk Belgium www barco com en support www barco com Barco NV Beneluxpark 21 8500 Kortrijk Belgium www barco com en support www barco com...

Page 3: ...ssues with Barco products please inform us via contact details mentioned on https www barco com psirt To protect our customers Barco does not publically disclose or confirm security vulnerabilities un...

Page 4: ...n the Barco warranty rider Maintenance including the provision of upgrades and updates to the Software and helpdesk support are available at your option on the terms of Barco s then current warranty r...

Page 5: ...the parties If you are unwilling to accept this License Agreement on these terms or you do not have the right power and authority to act on behalf of and bind such entity or yourself as an individual...

Page 6: ...eau or time sharing basis or otherwise without the prior written authorization of Barco You shall not lease rent sell or otherwise transfer or grant a security or other interest in the Software No Mod...

Page 7: ...ailable such trade secrets contained within the Software and Documentation in any form to any third party without the prior written consent of Barco You shall implement all reasonable security measure...

Page 8: ...LIABILITY FOR DIRECT DAMAGES SHALL BE LIMITED TO THE LICENSE FEES ACTUALLY PAID FOR THE SOFTWARE DURING THE TWELVE MONTHS PRECEEDING THE CLAIM OR AN AMOUNT OF 250 EURO IF NO FEE WOULD BE PAID IN THE...

Page 9: ...e Agreement supersedes all other communications understandings or agreements we had prior to this License Agreement with the exception of any continuing confidentiality agreement 11 2 Notices Notices...

Page 10: ...tacting your Barco customer support representative EACH SEPARATE OPEN SOURCE SOFTWARE COMPONENT AND ANY RELATED DOCUMENTATION ARE PROVIDED AS IS WITHOUT EXPRESS OR IMPLIED WARRANTY INCLUDING BUT NOT L...

Page 11: ...leases individual proto xproto_xextproto 7 3 0 http xorg freedesktop org releases individual proto xproto_ xf86bigfontproto 1 2 0 http xorg freedesktop org releases individual proto libdaemon 0 14 htt...

Page 12: ...78 http thekelleys org uk dnsmasq dosfstools 4 0 https github com dosfstools dosfstools releases download v4 0 dropbear 2017 75 http matt ucc asn au dropbear releases dvblast 3 0 https get videolan or...

Page 13: ...ndividual proto libvorbis 1 3 5 http downloads xiph org releases vorbis libogg 1 3 2 http downloads xiph org releases ogg openssl 1 0 2m http www openssl org source opus 1 1 4 http downloads xiph org...

Page 14: ...seaudio 12 2 http freedesktop org software pulseaudio releases libtool 2 4 6 http ftpmirror gnu org libtool gst1 vaapi 1 12 5 https gstreamer freedesktop org src gstreamer vaapi htop 2 0 2 http hisham...

Page 15: ...udel edu ntp ntp_spool ntp4 ntp 4 2 opkg v0 3 1 http git yoctoproject org git opkg opus tools 0 1 9 http downloads xiph org releases opus php 7 1 7 http www php net distributions sqlite 3160200 http...

Page 16: ...x xapp_beforelight 1 0 5 http xorg freedesktop org releases individual app xlib_libXScrnSaver 1 2 2 http xorg freedesktop org releases individual lib xproto_ scrnsaverproto 1 2 2 http xorg freedesktop...

Page 17: ...p xorg freedesktop org releases individual font xlib_libfontenc 1 1 3 http xorg freedesktop org releases individual lib xproto_fontsproto 2 1 3 http xorg freedesktop org releases individual proto xlib...

Page 18: ...ads sourceforge net project dejavu dejavu 2 34 sazanami fonts 20040629 http sourceforge jp projects efont downloads 10087 unfonts 1 0 http kldp net frs download php 1425 efitools v1 7 0 git git kernel...

Page 19: ...to reduce any potential harmful interference for Mobile Satellite Services MSS in the US WIFI Access Points that are capable of allowing your device to operate in 802 11a mode 5 15 5 25 GHz band are...

Page 20: ...rmit RF canadienne l exposition cet appareil et son antenne ne doivent pas tre co localis s ou fonctionnant en conjonction avec une autre antenne ou transmetteur 2 Pour se conformer aux exigences de c...

Page 21: ...mounting 36 4 4 Video signal connections to the Base unit 37 4 5 Audio connection 38 4 6 LAN connection 38 4 7 Power connection 39 4 8 Starting up for the first time 40 5 Preparing the buttons 41 5 1...

Page 22: ...Security security level 82 6 27 Security passwords 83 6 28 Security HTTP Encryption 84 6 29 Status information Base Unit 87 6 30 Date Time setup manually 87 6 31 Date Time setup time server 89 6 32 En...

Page 23: ...23 In this section you get a short introduction to the available CSE 200 documentation Documentation Symbols and fonts R5900087 04 ClickShare CSE 200 Introduction to the Installation Guide 1...

Page 24: ...hase Depending on the CSE 200 version some graphics might be different to the ones used in this manual This however does not have any effect on the functionality 1 2 Symbols and fonts Symbol overview...

Page 25: ...Overview About the CSE 200 CSE 200 specifications About the Base Unit About the Button Mobile Device Support Ports used by the ClickShare Base Unit R5900087 04 ClickShare CSE 200 CSE 200 Specification...

Page 26: ...rd CSE 200 set consists of a Base Unit and 2 Buttons Depending on the location where you buy the product the software of the Base Unit is different If needed you can buy additional Buttons and a tray...

Page 27: ...Number of sources simultaneous on screen 2 Number of simultaneous connections 16 iPad iPhone and Android compatibility Sharing of documents browser camera for both Android and iOS devices via ClickSh...

Page 28: ...m x 59 3 mm x 162 52 mm 0 64 x 2 335 x 6 398 Power consumption Powered over USB 5V DC 350mA Typical 500mA Maximum 2 3 About the Base Unit Base Unit The Base Unit receives the wireless input from the B...

Page 29: ...eiving content from the Buttons and streaming towards the display pairing and software update of the Button is done You can now unplug the Button from the Base Unit during the first phase of the Base...

Page 30: ...E 200 Bottom layout of the Base Unit The serial number label containing the Barco part number the revision number production date week year and the serial number The product label with the applicable...

Page 31: ...ng the Button is plugged in the laptop and initializing or waiting for the user to start the ClickShare application pairing software update of the Button in the Base Unit is in progress static white C...

Page 32: ...Used on Logo ClickShare App iOS Android 2 6 Ports used by the ClickShare Base Unit Overview Sender CSE 200 Base Unit ClickShare Button TCP 6541 6542 6543 6544 6545 UDP 514 ClickShare Apps for Windows...

Page 33: ...33 Overview Environmental Condition Check Basic Workflow R5900087 04 ClickShare CSE 200 Getting started 3...

Page 34: ...ite near heat sources such as radiators or air ducts or in a place subject to direct sunlight excessive dust or humidity Be aware that room heat rises to the ceiling check that temperature near the in...

Page 35: ...hods for the Base unit Table mounting Wall mounting Video signal connections to the Base unit Audio connection LAN connection Power connection Starting up for the first time R5900087 04 ClickShare CSE...

Page 36: ...le mounting Overview Put the Base Unit directly on the meeting room table The total weight of the Base Unit is 600 g 4 3 Wall mounting About wall mounting No mounting bracket is needed to install the...

Page 37: ...Base Unit 6 5 mm 3 Hook the Base Unit on both screw heads and slide the Base Unit downwards until it is fixed 4 4 Video signal connections to the Base unit About Video signal connection A single scre...

Page 38: ...connected via HDMI and it supports audio a separate audio connection is not necessary The audio signal is sent together with the video signal to the display How to connect separate audio 1 When using...

Page 39: ...d Power Unit marked Class 2 or LPS or Limited Power Source with output rated 12 VDC 1 5A min An external power adapter is delivered with the product Once the Base unit is powered it starts up Then the...

Page 40: ...e first time Start wall paper When starting up a new CSE 200 an update wall paper will be displayed Image 4 6 Download the new firmware and install For more info about firmware update see Firmware upd...

Page 41: ...41 Overview Pairing ClickShare Extension Pack ClickShare Extension Pack installer R5900087 04 ClickShare CSE 200 Preparing the buttons 5...

Page 42: ...Button to the Base Unit by using the Button Manager application running on your laptop To pair a Button to the Base unit by plugging in 1 Insert the Button in one of the USB port available on the Bas...

Page 43: ...the installer the installer will need to be executed with command line parameters The ClickShare Extension Pack can be installed by the end user manually pre installed on your company s laptop image o...

Page 44: ...oot will be needed afterwards for the extended desktop feature to be working In case the end user should decide if they want to reboot promptrestart QB can be used basic UI no cancel option but prompt...

Page 45: ...TTLS WiFi settings Wireless Client PEAP WiFi settings Wireless Client WPA2 PSK LAN settings LAN Settings Wired Authentication LAN Settings EAP TLS security mode LAN Settings EAP TTLS security mode Ser...

Page 46: ...TLS Buttons External access point mode PEAP Buttons External access point mode WPA2 PSK Blackboard Firmware Update Support Updates Troubleshoot log settings Factory defaults Within some menus the Conf...

Page 47: ...started at any moment to change your configuration instead of using the menus To access the Configurator via the LAN 1 Open a browser Note Supported browsers are Internet Explorer Firefox Google Chrom...

Page 48: ...tor language changes to the selected language 4 Enter the user name admin and the password read and accept the EULA and the Privacy policy and click OK By default the password is set to admin Warning...

Page 49: ...terface using the fixed IP address 192 168 1 23 Make sure your own LAN adapter is set in the 192 168 1 x range To access the Configurator via a direct connection 1 Connect the Base Unit to your laptop...

Page 50: ...f functions Group Function Personalization On Screen ID Wallpaper Configuration Files Display Audio Outputs Inputs Wi Fi Network Wi Fi Settings LAN Settings Services Security Security levels Passwords...

Page 51: ...R5900087 04 ClickShare CSE 200 51 Image 6 4 Configuration wizard To start the wizard click on Start Configuration CSE 200 Configurator...

Page 52: ...nfiguration Wizard at the left bottom of each screen Personalisa tion Language on screen text See On Screen Language and Text Size page 53 Meeting room name location name and welcome message See Meeti...

Page 53: ...the on screen language The on screen language can be set independent of the configurator language The on screen text size can be changed between small medium or large Language selection 1 Log in to t...

Page 54: ...an Norwegian Portuguese Russian Spanish Swedish Text size 1 Log in to the Configurator 2 Click Personalisation On Screen ID 3 Click on the drop down box next to On screen text size and select the desi...

Page 55: ...ield next to Welcome message and enter the desired message Show on screen information 1 Log in to the Configurator 2 Click Personalisation On screen ID 3 Check the check box in front of Show meeting r...

Page 56: ...elected wallpaper is shown with a red border 3 Select one of the available wallpapers and click on Save Changes Note By default a general Barco CSE 200 wallpaper and a CSE 200 Quick Start Guide wallpa...

Page 57: ...t is shared This feature is especially useful when the Base Unit is integrated in a larger AK system 6 6 Personalisation Personalized wallpaper About a personalized wallpaper Via the Configurator it i...

Page 58: ...checked and when valid format and size the file is uploaded The new wallpaper gets a red border 5 Click on Save changes to apply the personalized wallpaper The message Successfully applied changes is...

Page 59: ...hanges is displayed on top of the page Remove personalized wallpaper 1 Hoover your mouse over the current image and click on the trash bin to remove the image Image 6 13 Remove wallpaper The personali...

Page 60: ...on and history will be downloaded This file can be reused on the same Base Unit only 4 To download a portable version click on Portable Version An xml file containing portable information to duplicate...

Page 61: ...Configurator 2 Click Display Audio Outputs Image 6 15 Display settings 3 To activate the screen saver drag the slider bar to the left or to the right until the desired delay time is reached When the s...

Page 62: ...settings 6 10 Audio settings About the audio settings The audio functionality can be disabled or enabled When the enable and or disable setting is changed the Buttons must be re paired before the set...

Page 63: ...instance to connect simultaneously to the corporate and guest LAN allowing both employees and guests to share content via the ClickShare App Airplay or Google Cast to the ClickShare unit without chang...

Page 64: ...dress will require a repairing of the Buttons used with this Base Unit Change operational mode 1 Log in to the Configurator 2 Click Wi Fi Network WiFi Settings 3 Click Edit settings 4 Click on the dro...

Page 65: ...lickShare channel is selected after conducting a wireless site survey A site survey maps out the sources of interference and the active RF systems There are several Wi Fi survey tools available on the...

Page 66: ...t Introduction Wireless Client mode allows to connect the Base Unit to a network over WiFi instead of via the Ethernet interface It brings identical functionality as a wired network connection complet...

Page 67: ...LS and PEAP provide good alternatives Even though a X 509 client certificate is not strictly required by the standard it is mandatory in most implementations including for ClickShare When implemented...

Page 68: ...ates Auto enrollment via SCEP Manually providing certificates 1 Upload client certificate Click on Choose file and browse to the desired file Allowed file formats pfx PKCS 12 p12 Base64 encoded DER Th...

Page 69: ...tes SCEP Password The corresponding password for the identity that you are using to authenticate on the corporate network Per Base Unit every Button uses the same identity and password to connect to t...

Page 70: ...icrosoft and RSA Security It sets up a secure TLS tunnel using the servers CA certificate after which actual user authentication takes place within the tunnel This way of working enables it to use the...

Page 71: ...ate for your domain 8 Click Save Changes to save the settings 6 16 WiFi settings Wireless Client WPA2 PSK About WPA2 PSK WPA2 PSK does not distinguish between individual users there is 1 password PSK...

Page 72: ...ddress must be assigned to each machine Without DHCP the IP address must be entered manually at each computer and if computers move to another location in another part of the network a new IP address...

Page 73: ...subnet and gateway input fields are activated 2 Click in the input field of the IP address and fill out the 4 octets Note An address contains 4 octets with a maximum value of 255 This must NOT be 0 0...

Page 74: ...xt to Use a proxy server Image 6 28 Proxy settings The proxy settings become available 2 Enter the proxy server address Enter the IP address or hostname Some proxy servers need a port number user name...

Page 75: ...ublic Key Infrastructure to distribute server and client certificates For some organizations this might be too big of a hurdle for those cases EAP TTLS and PEAP provide good alternatives Even though a...

Page 76: ...he desired file The following formats are allowed pem cer crt pb7 Base64 encoded DER File should at least contain the root CA certificate for your domain 4 Save configuration Using SCEP The Simple Cer...

Page 77: ...iguration to save the settings 6 20 LAN Settings EAP TTLS security mode About EAP TTLS EAP TTLS Tunneled Transport Layer Security is an EAP implementation by Juniper networks It is designed to provide...

Page 78: ...N network Per Base Unit each Button will use the same identity and password to connect to the corporate network 4 Optionally upload the CA certificate The following formats are allowed pem cer crt pb7...

Page 79: ...hare The support of non released version of these protocols cannot be guaranteed by Barco Google Cast does not support a passcode Google Cast can only be used when the clock of the Base Unit is set co...

Page 80: ...led by default How to enable 1 Log in to the Configurator 2 Click WiFi Network Services Image 6 34 ClickShare API setting 3 Check the check box in front of Remote control via API to enable this functi...

Page 81: ...Log in to the Configurator 2 Click WiFi Network Services 3 Scroll to SNMP Image 6 36 Service SNMP 4 Check the check box in front of Enable The configuration fields become available How to configure 1...

Page 82: ...to apply the settings 6 26 Security security level About security levels For the use of the ClickShare system a security level can be set By default level 1 is activated A security level is a predefi...

Page 83: ...of the Buttons Changing the security level from 1 to a higher level will change the compatibility setting for Buttons with certificate R9861006D01 They cannot re pair as long as the security setting...

Page 84: ...the input field next to New password and enter the new password 4 Click in the input field next to Confirm password and enter the new password again 5 Click Save changes to apply 6 28 Security HTTP En...

Page 85: ...P encryption mode The following modes are possible Upload Certificates Create Certificate Signing Request Generate ClickShare Self Signed Certificate 5 To create a certificate signing request check th...

Page 86: ...nload CSR Upload a certificate 1 Click Security Passwords and scroll to HTTP Encryption 2 Click Setup HTTP encryption 3 Choose Upload Certificate Image 6 43 The Upload certificate window opens 4 Enter...

Page 87: ...t restart 1 Log in to the Configurator 2 Click Support Base Unit Status Image 6 44 3 To restart the Base Unit click on Restart Base Unit A ClickShare system reboot message with progress bar is display...

Page 88: ...calendar window opens The current date is indicated with a red background Image 6 46 Date selection 6 To change the month click on the left or right arrows next the month name until the desired month...

Page 89: ...ximum 5 can be added separated by a comma 5 Click Save changes to apply A synchronization with the NTP server takes place The status field indicates the progress 6 32 Energy savers About standby Stand...

Page 90: ...s LEDs will be dark Power consumption in Deep standby 0 4W The Base Unit will wake up from networked standby with one of the following actions Press the standby button on the Base Unit Connecting But...

Page 91: ...cted Click on the drop down list next to Buttons connect to and select the desired point Depending on the selection internal access point or external access point settings should be filed out For an i...

Page 92: ...p down box and select the desired method Manually provide Client CA certificates Auto enrollment via SCEP Manually providing certificates 1 Upload client certificate Click on Choose file and browse to...

Page 93: ...ed Image 6 52 Buttons EAP TLS SCEP SCEP ServerIP hostname This is the IP or hostname of the Windows Server in your network running the NDES service By default HTTP is used E g http myserver or http 10...

Page 94: ...d Identity 3 Enter a Password 4 Upload CA certificate Click on Choose file and browse to the desired file The following formats are allowed pem cer crt pb7 Base64 encoded DER File should at least cont...

Page 95: ...entity 3 Enter a Password 4 Upload CA certificate Click on Choose file and browse to the desired file The following formats are allowed pem cer crt pb7 Base64 encoded DER File should at least contain...

Page 96: ...settings 6 39 Blackboard About Blackboard Saving information from a blackboard can be enabled or disabled When enabled the information is saved on hard disk of all connected Buttons connected ClickSh...

Page 97: ...d firmware page The update can then be initiated via the Support Updates Firmware page Off The system will not detect firmware updates and will not notify you Manual firmware update 1 Download the lat...

Page 98: ...ad the firmware on a USB stick and plug in this USB in your device For more information see Firmware update page 102 6 41 Support Updates Troubleshoot log settings About logging Both Button and Base U...

Page 99: ...aults Meeting room identification info is cleared Language is set to English Custom wallpapers are removed and the default wallpaper is restored Standby timer is reset to 10 min Hostname and SSID is s...

Page 100: ...of the Base Unit and replace them with the default settings Are you sure you want to continue 4 If you want to continue click Yes remove all settings otherwise click No I changed my mind When yes is...

Page 101: ...101 R5900087 04 ClickShare CSE 200 Firmware updates 7...

Page 102: ...Suite only for CSE devices For more information consult the Collaboration Management Suite s user guide which can be downloaded from Barco s website www barco com clickshare To update the Base Unit s...

Page 103: ...103 R5900087 04 ClickShare CSE 200 Troubleshooting 8...

Page 104: ...settings Low signal strength Put the Base Unit closer to the meeting room table Change the orientation of the antennas at the back of the Base Unit Remove or limit as much as possible all obstruction...

Page 105: ...rove the performance of your laptop It is safe to ignore this message and choose Keep the current color scheme Your screen is not shown on the display when pressing the Button You are the third person...

Page 106: ...rowse to the Configuration tab on the Web Interface and press Load Default Settings ClickShare Base Unit does not start up correctly Configuration file is corrupted Browse to the Configuration tab of...

Page 107: ...107 R5900087 04 ClickShare CSE 200 Environmental information 9...

Page 108: ...ective 2006 66 EC which must be collected and disposed of separately from municipal waste If the battery contains more than the specified values of lead Pb mercury Hg or cadmium Cd these chemical symb...

Page 109: ...t are sold within Chinese Mainland must comply with the Marking for the restriction of the use of hazardous substances in electrical and electronic product of Chinese Mainland marked with the Environm...

Page 110: ...The indicates that the restricted substance corresponds to the exemption 9 3 Production address Factory Barco N V 12F Citychamp Building No 12 Tai Yang Gong Zhong Lu Chaoyang District Beijing P R C M...

Page 111: ...R5900087 04 ClickShare CSE 200 111 Environmental information...

Page 112: ...Barco NV Beneluxpark 21 8500 Kortrijk Belgium Registered office Barco NV President Kennedypark 35 8500 Kortrijk Belgium www barco com R5900087 04 2019 09 10...

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