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Avaya WLAN Security Switch 2300 Series Troubleshooting and Debug Guide
WLAN Location Engine 2340 troubleshooting areas
This chapter provides information on troubleshooting WLAN Location Engine 2340 (WLE2340) and this is
explained in the following sections:
System availability
Administrative Web User Interface
Web User Interface
Sensor Connection and Communication
Tracking
Dashboard
System availability
If the user encounters any basic difficulty in getting access to the system, which also includes the user is
denied access to the Web User Interface (Web UI) or the Web UI does not run, you need to verify the
following:
General availability
Password lost for Standard Web User Interface
Password lost for the WLE2340 Admin User
Examples
I cannot log in to the system.
General availability
If the user describes the problem as "The WLE2340 does not come up" or "We browse to the Web UI for the
WLE2340, and we get the Firefox message - 'Server not Found'", then check for the following:
Verify IP Address for the WLE2340
Verify system availability
Unavailability of CLI
Availability of CLI and unavailability of standard Web UI
Availability of Disk Space
Verify IP Address for WLE2340
You always start connectivity with the IP address, hence verify that the WLE2340 has the IP address that is
being used to access it. You can do this through the Administrative UI or the Command Line Interface (CLI).
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