Avaya HMS 400, Quick Reference Manual, Page: 10 / 52

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Using staff mailbox features
Avaya Communication Server 1000
Avaya Hospitality Messaging Server 400 Staff Quick Reference Guide
NN42350-102
06.01
Standard
3.0 April 2012
Copyright © 2011, Avaya Inc.
If you are listening to an old message, the notification prompt, You have one
new message , is played right after the old message and before the next
message. To listen to the new message, press 2 . To continue retrieving old
messages, press

.
If a new message comes in while accessing the feature menu, the notification
prompt is played after the current menu prompt ends or when you complete
the task at hand. When you press any key to select a feature, you hear the
following:
You have one new message.
To listen to the new message, press 2 . To continue retrieving old messages,
press

.
Attention: If you are accessing the mailbox and feature menu and a new
message comes, the message lamp does not blink. However, if you choose
to not listen to the new message and hang up, the message lamp is lit.
Navigation - using your staff mailbox features
• Logging into your mailbox (page 11)
• Changing your password (page 11)
• Dialing by name or number (page 12)
• Recording an internal or external greeting (page 13)
• Recording a temporary greeting (page 14)
• Modifying an existing temporary greeting (page 16)
• Retrieving voice messages (page 17)
• Using hidden options while listening to a voice message (page 18)
• Restoring deleted messages (page 19)
• Replying to sender (page 20)
• Forwarding messages (page 20)
• Recording and forwarding messages (page 22)
• Sending a message using Express Messaging (page 24)
• Tagging messages (page 25)
• Setting an alternate extension number (page 26)
• Creating a personal distribution list (page 27)
• Deleting a distribution list (page 28)
• Modifying a distribution list (page 29)
• Configuring Away Mode (page 30)