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Using staff mailbox features
Avaya Communication Server 1000
Avaya Hospitality Messaging Server 400 Staff Quick Reference Guide
NN42350-102
06.01
Standard
3.0 April 2012
Copyright © 2011, Avaya Inc.
Press
0
to speak to an operator.
The call is transferred to an operator.
6
If only one match is found, press
1
to transfer the call.
OR
Press
to cancel and return to the previous menu.
7
If more than one and less than ten matches are found, press the
corresponding digit to transfer the call.
8
If ten or more matches are found, select from the following options:
To enter a new name, press
1
.
OR
To refine the search, press
2
to enter additional information.
OR
To go to the whole list of matches, press
3
.
The system sorts the possible matches found into groups of nine. To move
to the next group of nine, press
#
.
OR
To return to the previous menu, press
.
--End--
Recording an internal or external greeting
You can record internal, external, and temporary greetings. This procedure
describes how to record an internal or external greeting.
When a call comes in from an internal caller, the system plays the internal
greeting. The system defines an internal caller ID as any valid extension within
the Avaya Hospitality Messaging Server 400 (HMS 400) database.
When a call comes in from an external caller, the system plays the external
greeting. An external caller ID includes any number that is not in the HMS 400
database.
Attention:
A temporary greeting overrides other greetings, and the system
plays the temporary greeting, regardless of caller ID, until the temporary
greeting expires.
Prerequisites
•
Log into your mailbox. See
Summary of Contents for HMS 400
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