mailbox from outside your local calling area, you may incur applicable local toll or long distance charges.
In addition, the Voicemail service allows you the option to integrate your AT&T wireless service voice mailbox
with your AT&T Phone Voicemail mailbox. (Wireless service from AT&T must be separately purchased.) Calls
forwarded to your Voicemail voice mailbox from your wireless phone will not incur airtime charges. However,
airtime charges may apply when using your wireless handset to retrieve messages. Pager notification allows
your pager to notify you when a message is received in your Voicemail voice mailbox. Your pager can have
either an email address or your pager can have a telephone number associated with it and must be set up
through the Voicemail mailbox. Paging service and equipment must be purchased separately. Other
restrictions may apply.
Voicemail may include a Voicemail-to-Text (VMTT) feature that provides automated transcription of your
voicemail. AT&T is not responsible nor liable for: 1) errors in the conversion of or its inability to transcribe
voicemail messages to text/email; 2) lost or misdirected messages; or 3) content that is unlawful, harmful,
threatening, abusive, obscene, tortious, or otherwise objectionable. We do not filter, edit or control voice,
text, or email messages, or guarantee the security of messages. We can interrupt, restrict or terminate VMTT
without notice, if your use of VMTT adversely impacts AT&T's network, for example that could occur from
abnormal calling patterns or an unusually large number of repeated calls and messages; or if your use is
otherwise abusive, fraudulent, or does not comply with the law.
You are solely responsible for and will comply with all applicable laws as to the content of any text messages
or emails you receive from VMTT that you forward or include in a reply to any other person. You authorize
AT&T or a third party working on AT&T's behalf to listen to, and transcribe all or part of a voicemail message
and to convert such voicemail message into text/email, and to use voicemail messages and transcriptions to
enhance, train and improve AT&T’s speech recognition and transcription services, software and equipment.
You agree that the results of benchmarking VMTT against competing products or services is AT&T confidential
information requiring AT&T written consent to disclose in accordance with the BSA or RSA as may be applicable
to you. Additional charges may apply to receiving email on your wireless device from VMTT, as well as, replying
to or forwarding VMTT messages via SMS (text) or email, depending on your plan. Transcription times cannot
be guaranteed. You are responsible for providing a correct email address and updating the email address
when changes to the email account are made.
IX. Prohibited Uses of AT&T Phone Service
You agree that you will NOT use AT&T Phone service:
1. As a business service or for a business purpose.
2. To engage in auto-dialing, continuous or extensive call forwarding, telemarketing, fax broadcasting or fax
blasting, or for uses that result in excessive usage inconsistent with normal residential usage patterns.
In addition, connection of your AT&T Phone service to a device which converts use of the Service to an
outbound trunk line by more than one individual is prohibited. If AT&T determines, in its sole discretion,
that you are reselling or transferring AT&T Phone service or that you are using AT&T Phone service for any
of the aforementioned activities, AT&T reserves the right, without advance notice, immediately to terminate
or modify the Service, or to change your call plan to a different offer on a prospective basis, and in addition,
to assess additional charges for each month in which excessive usage occurred. If you subscribe to a
calling plan which includes unlimited calling of any type, unless otherwise specified by your specific plan
in marketing materials associated therewith, consistent monthly use in excess of 5,000 aggregate minutes
per month, taking into account all types of calling in your plan which are provided on an unlimited basis,
shall be presumed to be inconsistent with these restrictions and shall be subject to the conditions above.
3. As an announcement service, particularly with regard to Voicemail, which is provided as an integral component
of AT&T Phone service and is designed as a voice-mail, not an announcement, service. Use of Voicemail
service as an announcement service and/or other improper or excessive use may impair AT&T’s ability to
provide reasonable service to other customers. AT&T reserves the right to cancel your AT&T Phone service at
any time, with or without notice, if as determined solely by AT&T based on its network/service design and
usage experience, your messaging service is (1) being used in an improper manner including, but not limited
to, using it as an announcement service or for unlawful purposes, (2) consistently generating excessive usage,
(3) affecting AT&T’s ability to provide reasonable service to other customers, or (4) being used to interfere with
another’s use of the voicemail system.
X. Suspension/Termination
Without limiting other rights set forth in these TOS, AT&T may either terminate your AT&T phone service or transfer
your AT&T Phone service to a different telephone number without penalty, upon reasonable notice, if AT&T stops
providing AT&T Phone service either generally or in your area, if at any time 911 service over AT&T Phone service
is not available, or for other reasons associated with the provisioning of 911 service to your premises. AT&T also
may terminate your order for Service if you do not activate the Service or if you do not formally acknowledge
information about 911 service limitations in accordance with directives from AT&T.
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Terms of Service
