ASTRO astrojet II plus, Installation And Operating Manual

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Purging the Nozzles
If the printhead sits inactive for a period of time, ink may dry in the nozzles. Printing
may not remove these “ink plugs” from the nozzles. White streaks will then show up in
the printed text or graphic. In order to obtain better print quality, these ink plugs need to
be forced out or purged. A Purge routine is built into the AstroJet Image Blaster Printer.
It can be accessed from the control panel in the AstroJet Image Blaster Printer. Refer
to
Section 4 – Operating the AstroJet Image Blaster , under Preparing a Job; Purge
the Printheads . If this does not solve the problem then proceed as follows:
1. Wipe the printhead with a wet cloth as described in Cleaning the Printhead above.
2. Perform the Purge routine from the AstroJet Image Blaster Printer LCD Display
panel.
3. Wipe the printhead again with a moist cloth.
NOTE: For more information refer to the Troubleshooting Print Heads in Section 6 –
Trouble Shooting Guide .
Jams in the AstroJet Image Blaster Printer
If a jam occurs, TURN THE AstroJet Image Blaster OFF LINE. The missed addresses
can be recovered at the computer from the control panel by stepping back to the place
in the job where the jam occurred. No data will be lost.
Some possible reasons for jamming are:
1. Multiple pieces of media pass at once.
2. Damaged media, such a dog-eared (turn down corners).
3. Media that is not stiff enough may not be usable. Media that meets Postal
stiffness requirements for automated feeding is acceptable in the AstroJet
Image Blaster.
4. Envelopes that are caught under the flap of another envelope or stuck to one
another may cause jamming.
HP 51645A HP C6119A