ASTRO astrojet 5000, Service Manual

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SECTION 6
MAINTENANCE
40
Cleaning the Printhead
Printheads are cleaned automatically each time Printer is turned ON or when Printer software decides they
need cleaning. No operator intervention is required.
Jams in the Printer
If a jam occurs, STOP the Printer . Do this by lifting up the Front Cover.
Some possible reasons for jamming are:
1. Feeding more than one piece of media.
2. Damaged media, such as dog-eared ( turned down corners ).
3. Media that is not stiff enough may not be usable. Media that meets Postal stiffness requirements for
automated feeding is acceptable in the Printer.
4. Envelopes caught under the flap of another envelope or stuck to one another may cause jamming.
Failure to Feed Paper Stoppages
If a sheet feeds, but does not get into the proper position to feed, you can clear it from Printer by pressing
the
green
“Clear Machine”
button. This switch operates the Drive Motor and Rollers, but does not feed
any additional paper.
Removing Jammed Media
It may be necessary to remove one or more Media
Guides to gain access to jammed media. Remove
Forwarding Roller Guide Plate by pressing down on
Plate and sliding it toward feeder end of Printer.
Then lift Plate out of Printer.
IMPORTANT! When this Guide is removed and
reinstalled it should not have any side-to-side
play. If after installing the Guide you can move it
from side to side, remove and reinstall it.
Remove Front Media Guide by opening Front Cover,
lifting Guide vertically, then lifting it out of its Guide
on Printhead side of Printer.