ASTRO astrojet 5000 Service Manual Download Page 1

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AstroJet

5000

SHUTTLE HEAD

PRINTER

SERVICE MANUAL

ASTRO MACHINE CORP.

630 Lively Blvd.

Elk Grove Village, IL 60007

Phone: (847) 364-6363

Fax: (847) 364-9898

www.astromachine.com

Summary of Contents for astrojet 5000

Page 1: ...AstroJetTM 5000 SHUTTLE HEAD PRINTER SERVICE MANUAL ASTRO MACHINE CORP 630 Lively Blvd Elk Grove Village IL 60007 Phone 847 364 6363 Fax 847 364 9898 www astromachine com...

Page 2: ...e covers Covers enclose hazardous parts that should only be accessed by a qualified service representative Report any cover damage to your service representative This machine requires periodic mainten...

Page 3: ...rinter Controls 13 Printer Driver Properties 14 Paper Quality Tab 15 Finishing Tab 16 Effects Tab 17 Basics Tab 17 Color Tab 18 Service Tab 18 Tap 13 20 SECTION 4 Adjustment 21 Printer Drive Belt Tens...

Page 4: ...ge 39 Disposal 39 Cleaning the Printhead 40 Jams in the Printer 40 Failure to Feed Paper Stoppages 40 Removing Jammed Media 40 Misfeeds 41 Replacing the Sheet Separators 41 Cleaning 41 APPENDIX A Astr...

Page 5: ...TABLE OF CONTENTS iii NOTES...

Page 6: ......

Page 7: ...5 Media Guides 6 Operator Manual 7 Driver Software Disk Tools Required Standard 2 Phillips head screwdriver Unpacking and Assembly Remove Printer and its parts from carton Remove all packing tape Scre...

Page 8: ...ide Guide using two screws 2 provided 3 Attach Rear Media Support using two Knobs 3 provided NOTE Large slots fit over socket head screws 4 Install Rear Media Guide using thumbscrew and washer 4 provi...

Page 9: ...UGS OR EXTENSION CORDS TO CONNECT THE PRINTER TO THE WALL RECEPTACLE DO NOT USE OUTLETS CONTROLLED BY WALL SWITCHES DO NOT USE OUTLETS THAT SHARE THE SAME CIRCUIT WITH LARGE ELECTRICAL MACHINES OR APP...

Page 10: ...Cartridge 1 Plug in Printer and turn Main Power Switch ON Open Top Cover Press Soft Power button 1 button lights Printhead Carriage moves side to side Printhead Wiper mechanism moves to its downward p...

Page 11: ...your CD drive If Window s Explorer window opens close it USB Port Installation 1 Connect Printer to computer via USB port Turn Printer ON Welcome to the Found New Hardware wizard opens Check box No n...

Page 12: ...the lower right hand corner of the screen Parallel Port Installation 1 Connect Printer to computer via Parallel Port LPT1 Turn Printer ON If disk loads and the Welcome to the Found New Hardware wizard...

Page 13: ...ndow Click Next 5 Welcome to the Found New Hardware Wizard window opens Click No not at this time Click Next 6 In the Found New Hardware Wizard window click Install the software automatically Recommen...

Page 14: ...sh 10 New Printer Detection window opens Print a Test Page at this point to confirm that the Printer Driver and the Printer are communicating Load a sheet of 8 1 2 x 11 paper in the Printer and click...

Page 15: ...CONDITION PROBLEM SOLUTION Printer does not respond to software Connection problems Check that port is communicating with Printer by using another parallel or USB cable Replace cable Check cable conne...

Page 16: ...Brake misadjusted Adjust Separators to thickness of media Fan media before loading in Printer Push Side Guides away from media Adjust Brake see Section 4 Adjustments Failure to feed Side Guides too cl...

Page 17: ...feeding Media is curled or bent Media is too thin Adjust Sheet Separators on Feeder Uncurl media Minimum thickness for media is 0 006 No communication Improper cabling connector Unit not receiving po...

Page 18: ...ob 1 As soon as enough of the job is sent from the computer to the Printer Soft Power button begins to blink If this is the first job of the day Printheads automatically start cleaning function Once t...

Page 19: ...printed 5 When there are no records to be printed the Printer ejects any media that is in line for printing The Feed Clutch is off at this point Cartridge Cleaning Cartridges are cleaned at the beginn...

Page 20: ...Switch cancels the job If the light on this switch blinks it means that Printer is out of ink or a Cartridge is missing Both Color and Black Cartridges must be in the Printer even if you are not print...

Page 21: ...atic Detection or Select from above Automatic Detection causes the Printer to feed one piece of media and measure its length The Printer then uses this information for each succeeding piece The first...

Page 22: ...u This menu contains some standard setups for printing different types of jobs You may also add job setups to this menu by typing in a description or name for a job and clicking on the Save button Thi...

Page 23: ...rtant facts Orientation should always be set to Portrait never Landscape and under Page order if printing a merged database Front to back prints the last record first and Back to front prints the firs...

Page 24: ...re AdobeRGB and Managed by application Unless you are familiar with or have an application that can manage the color use the default Advanced color settings gives you control of the color and how it i...

Page 25: ...t Page button prints a sample page on the Printer as shown at right Clicking the Print a Diagnostic button prints the pattern as shown at right When Clean the Print Cartridge button is pressed Clean t...

Page 26: ...When using Tap 13 the Printer prints only the number of pieces chosen It will not eject a blank piece at the end of the run This eliminates the last sheet being blank but it does slow the operation of...

Page 27: ...ove Left hand Side Cover 6 screws 2 Unplug wires to the Switch PC Board Set Cover aside 3 Loosen two screws 1 that mount Main Drive Motor to Frame 4 Move Motor up or down to obtain between 0 085 and 0...

Page 28: ...SECTION 4 ADJUSTMENTS 22 NOTES...

Page 29: ...nob and raise Separator to its maximum Up position 3 Use Phillips screwdriver to remove screw holding metal cover over Separator Use screwdriver tip to pry Separator Tip out of Holder 4 Replace Separa...

Page 30: ...an Power connector Remove two screws at the top of the Front Right hand Side Cover Then remove two screws from the bottom of the Cover Carefully pull it away from Printer NOTE This Cover fits around t...

Page 31: ...ation 3 Forwarding Rollers 4 Main Power Inlet PC Board 5 Feed Clutch and Feed Roller Assembly Left hand Side Cover 1 Remove three screws at the top Non operator Side Cover Then remove three screws fro...

Page 32: ...1 to relieve tension on the Motor Drive Belt Then remove two screws 2 and Encoder Sensor NOTE When removing the Motor disconnect the wires and remove the two mounting screws CAUTION WHEN REMOVING THE...

Page 33: ...ard the Pulley remove the mounting pin 4 Remove Clutch from Feed Roller Shaft 5 Reassemble in reverse order Replacing Feed Rollers 1 Unplug Printer from power adapter 2 Follow instructions above and r...

Page 34: ...rt 5 Raise Sheet Separators to the Up position remove two screws from each side of Separator Guide Assembly and remove it from Printer 6 Remove three screws on each side of Printer that hold Rear Deck...

Page 35: ...om Feed Roller Shaft NOTE This spring and washer keep tension on the Clutch so that the pin holding the Clutch remains in place Reassemble these parts in the order removed 12 Remove two screws holding...

Page 36: ...that Belts that drive Rollers are reinstalled during assembly Replacing Main PC Board 1 Remove two Right hand Side Covers and Top Cover 2 Unplug PC Board power cord from Power Inlet PC Board 3 Unplug...

Page 37: ...witch on the PC Board 6 Reassemble in reverse order Removing and Replacing Cleaning Station 1 Remove Main PC Board see steps above 2 Move wire harness from the PC Board Mounting Plate and then remove...

Page 38: ...ion to Side Frame 6 Lift and pull Cleaning Station away from Printer 7 Reassemble in reverse order Removing the Paper Length Sensor 1 Remove Main PC Board and Cleaning Station Sensor is located on the...

Page 39: ...Engine 4 Remove Guide Plate by pressing down on the Plate to free it from the Guide Plate Shaft Then slide it toward feed end of Printer and remove it 5 Lift spring from Guide Plate Shaft on right han...

Page 40: ...ide by pulling the end in the direction of the arrow slipping it over the notch then releasing it from the left hand side CAUTION DO NOT REMOVE THE ENCODER FROM THE PRINT ENGINE ASSEMBLY 10 Remove fra...

Page 41: ...ve two screws that attach Print Engine to Frame on left hand side and one screw securing Print Engine to Right hand Frame 13 Grasp Print Engine as shown and lift it from Frame 14 Reassemble in reverse...

Page 42: ...de of Front Cover on Side Frames Lift Cover from Printer 3 To replace Exit Transport Roller Remove Bearing Housing on right hand side of Printer pull Roller toward that side and lift it out past Rolle...

Page 43: ...aft and the Bearing on right hand side 7 Remove Roller 8 Removing Forwarding Roller requires removal of Pulley on left hand side of Printer Remove Bearing on right hand side Remove Roller 9 Replace Ro...

Page 44: ...SECTION 5 DISASSEMBLY ASSEMBLY 38 NOTES...

Page 45: ...kjet Cartridge from packaging taking care not to touch copper contacts metal plate or gold printhead Remove protective tape from Printhead 3 Slide new Cartridge into its Holder Close Latch Lever to se...

Page 46: ...nother may cause jamming Failure to Feed Paper Stoppages If a sheet feeds but does not get into the proper position to feed you can clear it from Printer by pressing the green Clear Machine button Thi...

Page 47: ...TER IS A PRECISION MACHINE THAT SHOULD BE CLEANED REGULARLY TO INSURE MANY YEARS OF SERVICE BEFORE PERFORMING ANY MAINTENANCE DISCONNECT THE MACHINE FROM ITS POWER SOURCE Printer must be cleaned regul...

Page 48: ...5 76 mm x 127 mm Maximum 11 x 17 279 4 mm x 431 8 mm MATERIAL THICKNESS Minimum 0 006 0 2 mm Maximum 0 0625 1 5 mm FEEDER CAPACITY Up to 300 10 envelopes PRINT COLORS HP 57 Full Color HP 56 and 58 Bl...

Page 49: ...Hardware The following supply items and optional hardware are available from your Astro Machine Distributor Supplies Black Inkjet Cartridge HP 56 Photo Black Ink Cartridge HP 58 Color Cartridge HP 57...

Page 50: ...APPENDIX 44 APPENDIX C Wiring Diagram...

Page 51: ...___________________________ ________________________________________________________________________________ ________________________________________________________________________________ __________...

Page 52: ...Operation Printer 12 P Parallel Port Install Printer Driver 6 Print Engine 33 Printer Adjustment 21 Cleaning 41 Connecting 3 Controls 13 Disassembly Assembly Procedures 23 Drive Belt Tension 21 Feed R...

Page 53: ...ators 23 41 Software Problems 11 Specifications Printer 42 Storage Inkjet Cartridge 39 Supplies Optional Hardware 43 T Tap 13 20 Tools Required 1 Transport Rollers 36 Troubleshooting 9 Feeding Problem...

Page 54: ......

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