ASCOM Ascotel AIP 6350, System Manual

Page: 18 / 64

AIP 6350 / Office 35IP
18 Initial Installation
3.4.2 Functional Test
For the functional test we recommend that you put the system into operation on
a trial basis and check its operational suitability using a structured feedback from
all users. Proceed as follows:
1. Check the following points on each IP terminal:
– Do you obtain a dial tone when you pick up the handset?
– Are you able to set up a connection from the terminal?
– Can a connection to the terminal be set up?
2. In the initial operating phase check the call capacity and the speech quality by
asking the users to inform you of their experiences.
If the result is not satisfactory, have the network checked by specialists.
3.4.3 Troubleshooting
Try and ascertain whether the cause of the error originates in the PBX, the AIP,
the network, the IP terminal or in the interplay between these components. If the
fault appears to lie with.
• .. the PBX, please refer to the Ascotel IntelliGate System Manual.
• .. the network, call in a specialist to help you check the network configuration
and the network-related settings.
• .. the AIP or an IP terminal, check all the settings and connections as explained
this Manual.
The table below lists the most common error messages displayed on the IP termi-
nal and provides pointers on how to remedy them.