Arthrex SynergyRF AR-9800, Service Manual

Page: 38 / 56

Synergy
RF™
System Service Guide
DFU-0276-4r0_fmt_en-US Page 32 of 50
8.0 Troubleshooting
Refer to Table 14 for device troubleshooting if problems occur after cleaning,
transporting or changing operating staff.
Table 14 Troubleshooting: Faults, their Causes and Solutions
Fault Cause Solution
Unit does not
power on.
1. Not receiving power from
the wall receptacle or the
power strip.
2. Blown fuses.
3. Console has an internal
power failure.
1. Check the main power plug
and wall receptacle.
2. Check the fuses.
3. Return to Arthrex for repairs.
Accessory RF
probe does not
work.
1. Probe not recognized by
console
2. Defective footswitch (if
used)
3. Defective probe
1. Disconnect and reconnect
probe.
2. Turn off console, wait 30
seconds and turn the power
back on.
3. If used, disconnect and
connect footswitch. Replace, if
not functioning properly.
4. Open new RF probe.
Yellow fault
message 1. User correction is required 1. Refer to Table 4 for proper
disposition.
Red Fault
Message
2. Critical failure 1. Make note of message
displayed.
2. Call Arthrex Service.
If the problems persist, Contact Technical Support. If a devise must be returned,
disinfect the Synergy
RF
System and send to Arthrex using the original packaging.
Always send the corresponding accessory device and if applicable, the footswitch
together with the console. Please enclose a brief explanation of the malfunction. Refer to
Section 6 for Synergy Support Contact information.
8.1 Troubleshooting Interference with Other Devices
Try one or more of the following to correct interference:
• Reorient or relocate the receiving device.
• Increase the distance between devices.
• Connect the device to an outlet on a different circuit than the other
device(s).
• Consult the manufacturer or field service technician for the receiving
device for assistance.
•
Power off any other RF devices not being used in the procedure.