58
INDICATOR?
If ‘ENTER ’ was selected at the ‘VERIFICATION NO?’
prompt, the reason must be entered as follows:
0 - CVV2 has not been provided by the cardholder
2 - CVV2 on the card is illegible
9 - Cardholder states the card has no CVV2 imprint
PROCESSING
PLEASE WAIT
Please check for approval of the transaction before
completing the sale. If rejected, the terminal will
display an error message outlining the reason
(Please refer to section 17). Notify the customer and
advise them to contact their Card Issuer.
TRANSACTION
APPROVED
Please refer to your Point of Sale system to print a
customer copy.
** Installment Transactions are transactions with a fixed installment amount and fixed term with a
pre-determined expiry date and period. These transactions usually represent mail order goods with
installment terms.
***Recurring Transactions occur where a merchant has an ongoing signed authority to process
transactions against a cardholder’s credit card account. Signed authority is required to be able to
process a transaction as recurring. If you misrepresent a transaction as recurring, you may face a fine
or other consequences (including, but not limited to, a chargeback of that transaction). All recurring
transactions must be authorised.
16. Optional Features
16.1 Tip@Terminal (Tip with PIN) Transactions
A Tip with PIN transaction allows a specified Tip amount to be included as part of the
original Credit or Debit Purchase Transaction.
This functionality allows the cardholder to retain possession of their card at all times. The
PIN is inputted directly in to the terminal.
Tip with PIN is only available if it has been enabled on the terminal otherwise the option
will not appear on the display.
A server identification number (between 1-20) can be allocated to differentiate service
personnel for the purposes of reporting or Tip allocation.
NOTE:
Due to Card scheme requirements, the Tip amount must be equal to or less than 15% (20% for
restaurants) of the purchase transaction amount. To increase your Tip limit, please contact ANZ
Merchant Services on 1800 039 025.
