Analytik Jena CyBio Well vario OL3381-25-300, Operating Manual

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CyBio
®
Well vario Release: 2017 105
Fault Removal
8 Fault Removal
Malfunction or faults during operation will be displayed on the working screen. Where
a fault situation was clearly caused by operator action, operation can be resumed, once
the fault has been removed (turn power off and on again for greater safety).
Check all potential fault sources on occurrence of a fault. If problems remain after this
check or on identification of an undescribed fault, you should notify the Analytik Jena
AG Customer Service or their authorized service partner.
8.1 Error Messages
The following fault messages may be displayed by the CyBio
®
Composer software:
Error/Error code Cause Action for removal
1 Tip clamping device defec-
tive
Notify customer service
2 Undefined head type Notify customer service
3 RAM fault Notify customer service
4 Tips are lose Turn power supply off and
on again.
5 Magazine not fully inserted Remove and insert magazine
once again.
Tip magazine of older make,
back corners are not
rounded off.
Replace tip magazine or have
magazine reworked by
dealer/service personnel.
Tip magazine edges or cor-
ners deformed resulting
from drop impact.
Replace tip magazine or have
deformation removed.
7 System error Notify customer service
8 Failure to find internal zero-
position of pump system.
You may be able to remove
this error by performing an
exchange of tips.
Note:
On
repeated occurrence of
this fault, repair work is nec-
essary!
9 Parameter error: host com-
puter has transferred wrong
parameters to CyBio
®
Well
vario pipettor.
Check for system configura-
tion in CyBio
®
Composer
software.
10 Host computer triggered a
command that is not avail-
able in the pipettor.
Check command and repeat
command transfer.