Fault removal
48
Edition 06/2015
InnuPure C16
7
Fault removal
IMPORTANT
If faults cannot be remedied by the customer, the Analytik Jena AG service department or
agency must always be informed. This also applies for the repeated occurrence of individual
faults.
In case of an error message perform the following steps:
Confirm the error message with [O
K
].
Switch the device off and back on.
Wait until the beep sounds to signal the completion of the initialization.
Remove any sample residue and filter tips left behind with the tool [E
MPTYING
_T
IPS
]
and [W
ASTE
_T
IPS
].
If this does not fix the error or the problem reoccurs, take a photo of the error display or
make a note of the error message and notify the service department of Analytik Jena AG.
7.1
Error messages
Possible error message
Meaning
Command incorrect
Internal command incorrect/incomplete
Slave response incorrect
Response from 2nd control incorrect/incomplete
Calibrating error Z-axis
Calibrating error Y-axis
Error during the calibration of a drive axis
Positioning error Y-axis
Positioning error Z-axis
Positioning error P-axis
Positioning error M-axis
Positioning error ejector
Error during the positioning of a drive axis
Initialization error Y-axis
Initialization error Z-axis
Initialization error P-axis
Initialization error M-axis
Initialization error ejector
Error during the initialization of a drive axis
Reading default values failed
Writing default values failed
Error while reading or writing the default values
Reading calibrate values failed
Writing calibrate values failed
Error while reading or writing the calibration values
Runtime error
Undefined error
