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180 AltiWare ACC 5.1 Administration Manual
To work with mail management settings, click the Mail Management tab, and select
the hunt group number you want to work with from the Group List.
Figure 3. Huntgroup Configuration, Mail Management tab
Note: You can use Apply to to apply mailbox settings to one, some, or all hunt groups.
See “Apply to Button” on page 176 for more information on using Apply to.
Disabling a Mailbox
When you disable a mailbox, the normal greeting is played but callers cannot leave
messages.
Setting E-mail Options
On the Mail Management tab, you can set the e-mail options for the hunt group:
•
E-mail Name—the hunt group’s e-mail name without the @domain. The default e-
mail name is
ext
<huntgroup number>, that is, the letters “ext” followed by the hunt
group number. For example, the default e-mail name for hunt group 500 would be
ext500.
•
Retrieve Voice Mail by E-mail Client—selected, this sends voice mail to the user
extension as an e-mail attachment. Deselected, voice mail is retrieved as voice mail.
•
Enable Mail Forwarding—selected, the user’s e-mail will be forwarded to the e-
mail address you specify in the Forward E-mail Address box. The address should
be a full address, including the domain (for example, jsmith@thecompany.com).
If you enable mail forwarding, you also specify what you want done with the original
messages after they have been forwarded. In the drop-down list you can choose to:
–
Delete Messages after Forward
–
Keep the Messages as New
–
Keep Messages as Saved