Alps Electric MD-1300, User Manual

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7
Service, Support and Supplies
It is our goal to make your Alps MD-1300 ownership a satisfying experience. Our
Alps support staff is available to assist you in setting up and operating your printer.
If needed, our convenient repair service is at your disposal.
For US Customers
Please refer to the product support information below, or write us at Alps Electric
(USA), Inc., 3553 North first Street, San Jose, CA, 95134.
Product Support
For information or assistance with the setup, operation, troubleshooting, or re-
pair of your Alps MD-1300 printer, you may first wish to call the dealer from whom
you purchased your printer. If necessary, please feel free to call the Alps Electric
Help Desk at 1-800-449-2577, Monday through Friday, from 6:00 am through
6:00 pm Pacific time. You may also contact our CompuServe forum (GO ALPS),
our web site (http://www.alpsusa.com), or our BBS (1-408-432-6424) at any time.
Supplies
Supplies such as ink cartridges, paper, transparencies, back print film or greet-
ing cards are available through your Alps Dealer. For your added convenience,
these supplies are available through Alps Direct Connect at 1-800-950-2577.
Warranty
Please refer to the Alps Warranty Card included with your MD-1300 printer.
For European Customers
Product Support
For information or assistance, refer to the service and support information below
or write to ALPS ELECTRIC (IRELAND) LTD., Clara Road, Millstreet Town, Co.
Cork, Ireland.
For freephone product information and technical support contact ALPS by dialling
the number for your country.
Country Telephone Country Telephone
Austria 06608375 Netherlands 060226732
Belgium 080072632 Norway 80011639
Denmark 80016059 Spain 900982907
Finland 0800113550 Sweden 020794434
France 0800907266 Switzerland 0800559953
Germany 0130825268 United Kingdom 0800973405
Italy 167780052 Portugal 050553050