161
Troubleshooting
When problems occur during operation of the printer, please check the following
troubleshooting tips before concluding that the printer is broken.
Power does not come on
Is the power cord disconnected?
Make sure the power cord is plugged into an outlet as well as connected to
the printer. After checking the power cord, push the
power button to turn on
the printer.
Is the printer plugged into an extension block or power strip?
After turning on the extension block or power strip, press the
power button
on the printer.
During installation a “File not found” error occurs or the
installer is not found
Is At Ease installed?
If you are using At Ease when you insert the installation disk into the drive,
the following things may happen. (Some of the Performa series start up in
At Ease.)
•
The alert dialog box appears.
•
The installer is not displayed.
In these cases the following methods can be used to install the printer driver.
Method 1
From the Special menu, select Switch To Finder. Double-click on the in-
staller icon to install the printer driver.
Method 2
If the Switch To Finder function is not available on the Special menu, select
Switch To At Ease and check the Off checkbox in At Ease settings. Restart
your computer and install the printer driver.
The icon does not appear in the Chooser
Is QuickDraw GX enabled?
If QuickDraw GX is installed, disable it by following these steps
1.
Select “Control Panels” from the Apple menu.
2.
Open the Extensions Manager.
3.
Deselect QuickDraw GX in the list of items.
4.
Close the Extensions Manager, and restart your Macintosh.
Is the printer driver installed?
Install the printer driver from the printer driver installation CD-ROM.
Troubleshooting
Summary of Contents for MD-1300
Page 1: ...User s Guide for Macintosh...
Page 48: ...46 Chapter 1 Major Functions and Operations...
Page 134: ...Chapter 2 Various Printing Operations 132...
Page 152: ...150 Chapter 3 Printer Driver...
Page 185: ...183 Index...
Page 186: ......