Alps Electric MD-1300, User Manual

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Printing is light, distorted, or has gaps
Has one of the ribbons separated from the head?
Stop the printing and reinstall all the cartridges. Take up any slack in the
ribbons. If a particular cartridge repeatedly causes problems try a different
cartridge.
Is the head dirty? Is there something stuck on the head?
Clean the head following the directions in this guide. If anything is stuck to
the print head, remove it, being careful not to damage the head. The platen
often gets dirty at the same time as the head, so it is recommended that
you clean the platen after cleaning the head.
Is the platen dirty? Is there anything stuck on the platen?
Clean the platen following the directions in this guide for cleaning the printer
and platen. If anything is stuck to the platen, remove it, being careful not to
damage the platen. The platen often gets dirty at the same time as the
head so it is recommended to clean the platen as well as the head. If
cleaning the head and the platen does not work, contact the store where
you purchased the printer.
Are you using the correct cartridges for the chosen printing medium?
Use only Alps cartridges for the MD-1300 printer. When printing in color on
the glossy side of a greeting card, use metallic cartridges. When printing
transparencies, use only Alps Overhead Projector Transparency Film (Letter/
A4) (part number 106065-00/106065-00-EU).
Are you printing in “Best” quality (600 dpi) on a rough or special surface?
(overhead projector transparencies, iron-on transfer sheets, back print
film, etc)
Rough or specially treated surfaces may not allow Micro Dry TM ink to ad-
here well in high resolution printing modes, resulting in gaps or distortions.
In such a case, use a Blends option in the Colors dialog box appropriate for
the media.
Are you printing images with many sudden color variations or very bright
colors?
In these situations, the overlap of different colors of ink can degrade the
quality of the image. Try changing the Blends option in the Colors dialog
box from Fine Pattern to Standard Pattern. Use a Blends option appropri-
ate for the image.
Are you printing on envelopes, thermal paper, or picture postcards?
Printing is unreliable on envelopes and other surfaces which have a non-
uniform thickness. Printing and feeding of thermal paper is unreliable. The
back side of picture postcards may be printed on if the surface is smooth
and the card thickness is 0.01" / 0.23 mm or less, but printing on the photo
side is unreliable.
Troubleshooting