Agrisem 5 Series, User Manual, Page: 24 / 130

User manual
Warranty
24
ChC_Warranty_A-GB
19/11/2018
The purchaser is always responsible for the choice of product and the suitability of the machine for the result
it is wished to obtain. The purchaser is responsible for its correct use in line with good professional practice
and the regulations.
Under no circumstances will AGRISEM INTERNATIONAL have any obligation with regard to the final result.
4.1.7. Limitations and liability
The warranty cannot be assigned or transferred to any other person without the prior written permission of
AGRISEM INTERNATIONAL.
Under no circumstances do those selling our machines have the right or power to make any decision
whatsoever, either express or tacit, in the company's name.
The technical assistance given by the company or its representatives with the repairing or operation of
equipment does not make it liable for any costs and in no way alters or leads to the waiving of the conditions
of this warranty.
4.1.8. Warranty enforcement procedure
TO BE STRICTLY ADHERED TO BY THE DISTRIBUTOR AND BY THE PURCHASER
The warranty's enforcement is subject to strict compliance by the dealer and the user with the following
requirements:
1 - Returning by the dealer of the warranty certificate duly completed and signed by the dealer and the
purchaser.
2 - Claims must be made without fail using an AGRISEM INTERNATIONAL "WARRANTY CLAIM FORM" (see
appendix) and sent by registered letter with acknowledgement of receipt by the dealer to the company’s
technical department within 10 days of the incident. This form must be completed legibly by the dealer and
must include the following information:
• Name and address of the dealer, code No.,
• Name and address of the purchaser,
• Type of machine,
• Working width,
• Machine serial number,
• Date of delivery to purchaser,
• Date of breakdown,
• Precise references of the parts replaced, No. and date of invoice,
• Make and model of tractor used,
• Detailed description and alleged cause of the incident.
• Surface worked with the Disc-O-Mulch,
• Utilised agricultural area of the farm,
• Type of soil % clay,
• Proof of wear part invoice,
• Stones (yes/no),
• Parts replaced (yes/no) (send the photocopy of the invoice).
3 - Allegedly faulty parts are to be returned by the dealer to the company's address for an expert inspection,
together with the copy of the warranty claim form provided for this purpose. The dealer must order the
faulty part from the spare parts department. Any transport costs incurred by the returning of said parts are
payable by the sender.
4 - The final decision regarding payment under the terms of the warranty shall be made by the company’s
technical or general management. Whatever the reason for the warranty claim, this decision is final and
irrevocable and the purchaser undertakes to accept this decision both with regard to the fault and the
replacement of the part or parts.