HWS.1 Handy Wire Scanner - 240HW01V00
B2798_E 1.1, 2016-04-08
5
1.
PRELIMINARY INFORMATION
1.1
THANKS
We wish to thank you and to congratulate you for choosing an AEROEL product. We are sure that you will fully appreciate
the reliability and the accuracy that our equipment can grant.
We did our best effort to give you a top quality product, by carefully selecting the employed components and by adopting
strict quality control procedures, both during the assembling and the final testing.
Although unlikely, it is nevertheless possible that during the operative life of the instrument some minor inconvenience
may occur, possibly due to an unforeseeable hidden defect, or to component wear, or to some special event that may
cause the use of the instrument in anomalous conditions.
In this case our After Sales Technical Assistance Department is always at your disposition, to assure a quick and accurate
repair of the gauge or to supply installation assistance or operational advice. Please, carefully review the enclosed warranty
terms and do not hesitate to contact us, should any doubt or problem arise!
Once again we thank you for your choice and we hope that we shall continue to be of your service for many more years.
1.2
WARRANTY TERMS
All AEROEL products are covered by a 36 month warranty, starting from the date on which the equipment actually
leaves our facilities. This warranty also covers any AEROEL-designed software installed inside the AEROEL device,
which is necessary for its operation.
Any software produced by AEROEL for installation on devices that are manufactured by others (e.g. Personal
Computers), even if supplied by AEROEL, are LICENSED FOR USE only and are guaranteed for a period of 90 days
from installation thereof, and however not over 180 days from the date of delivery to the customer.
Any instrument, component, interface or parts in general sold, but not manufactured by AEROEL (e.g. Personal
Computers, Interfaces, Printers and other peripherals, etc.) will be covered by 12 months warranty, starting from
the delivery date.
WARRANTY CONDITIONS
During the guarantee period AEROEL will replace or repair, free of charge, any defective part or component, as well as
other parts or components that do not conform to performance specifications. These operations will be carried out at
our main plant or at any branch of ours; shipping and packaging costs are charged to the CUSTOMER. Whenever the
dimensions or the type of instrument are such that it cannot be easily shipped, AEROEL will dispatch spare parts and
service personnel to the buyer's facilities at its own expense. The CUSTOMER will cover the shipping cost of the
material and the travelling and accommodation costs of the personnel. The CUSTOMER will leave the defective unit at
our disposal for all the time required for the repair.
VOIDANCE OF WARRANTY
This warranty shall automatically become void if the product has been tampered with, modified and/or
repaired by the customer or other person without the prior written authorization of AEROEL.
Tampering and modification also means the installation of software, modification or upgrading of
operating systems, use of boards and/or peripherals and/or other interfaces on equipment produced by
other manufacturers and sold by AEROEL (e.g. Personal Computers) when not explicitly authorized by
AEROEL in writing.
WARRANTY EXCLUSIONS
Excluded from this warranty is any damage caused to the product by carelessness, incorrect or improper use,
inadequate installation, electrical power supply that does not conform to the specifications, force majeure and, in any
case, events of an extraordinary nature that lie beyond the normal use thereof.
AEROEL excludes, for any reason, compensation for any damage, direct or indirect, of any nature, to
individuals or property as a result of the use or suspension of use of our equipment
or software.
