Parking Calls and Picking up Parked Calls
Using NetVanta Unified Communications Server Features
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Copyright © 2009 ADTRAN, Inc.
619500100-1A
3.2 Parking Calls and Picking up Parked Calls
You can park an active call, and then have the parked call picked up on another phone. This feature is
useful if you want to change phones during a call.
There are two methods of parking calls. In one method, UC server selects the next available park number.
Alternatively, you can select your own park number. Having UC server select the park number is useful if
you are uncertain whether a call is already parked at a particular number.
If more than one identity (for example, more than one extension number) is assigned to your phone, then
transfer the call rather than putting the active call on hold.
Park a call at a park number selected by UC
server
This feature is the same as above, except
that the call is parked at a number chosen by
UC server instead of you choosing the
number to park the call.
This is useful if you are uncertain whether
another call has already been parked at a
particular number.
*99
To park a currently connected call:
1. Put the current call on hold.
2. Establish a new call.
3. Dial *99.
The system will tell you what number
the call is parked at.
Pickup a parked call
Enables a user to pick up a parked call
*98 + park#
To pickup a call parked at 1234, dial:
*981234
Paging
Contact your system administrator for
instructions on sending recorded pages.
Sending a Live Page
You can send a live page.
*72
To send a live page
1. Dial *72 (or *PA)
2. After you hear the tone, begin
speaking.
3. When you are finished with the page,
hang up or use the end call function on
your phone.
Call park/pickup is a feature that must be enabled by your system administrator for use on
your phone.
If a person whose call has been parked then puts the call on hold, the person retrieving the
parked call will hear dead air or silence until the other party resumes the call.
UC Server Call Features
Key Codes
Examples and Notes
