Muting and Unmuting Calls
Using Aastra 480i CT Phone Features
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To put a call on hold
1
Make sure that you are connected to the call that you want to put on hold.
2
Press the Hold softkey.
The line/call appearance light begins to flash slowly, and the screen displays “Hold” with the line
number the call is held at on your phone.
Automatic hold
When you are juggling multiple calls, you do not have to press the hold button to go from one call to the
next. The phone automatically puts the current call on hold when you press a new line/call appearance
button.
Retrieving a call from hold
If you have more than one call on hold, you can scroll through the held call information by pressing the
navigation arrow keys. To reconnect to a call, press the line/call appearance button when this call is being
held, or press the Pickup softkey.
2.5 Muting and Unmuting Calls
Press the microphone button to mute handset, headset, or handsfree. The speaker light flashes slowly and
the text “Mute” appears on the screen. You can still hear the caller, but the caller does not hear you. Switch
between mute and unmute by pressing the microphone button.
2.6 Conferencing
The 480i CT phone system supports up to three parties (including you) in a conference call. This is a 3-way
call.
To create a conference call
1
Make sure that you are connected to the first party that you want to include in the conference.
2
Press the Conf button.
3
Press a line/call appearance button, followed by the extension number of the person that you want to
add to the conference.
4
Wait for the new party to answer.
You can consult with the new party before you add them to the conference.
If you put a muted call on hold, the phone automatically takes the call off mute when you
reconnect to the call.
