
M
IRAGE
and S
OLOIST
2
Network Troubleshooting
BROADCAST MPEG 2 PLAYER
Version 3.0
Network Troubleshooting-Page 4 of 12
ADTEC, Inc. USA
Network Troubleshooting
Network Troubleshooting
Sources of Configuration Related Problems
The best way to check for most Configuration Problems in the Mirage/Soloist is
through Terminal in Symphony Software. For more information of the
Commands in Terminal please refer to the Command Interface portion of this
manual.
1) Check your IP Addresses. Make sure there are not 2 Mirage/Soloists
with the same IP Address. If you are using firmware dated October
1999 or later, the IP and Hostmode settings are dynamic (you do not
have to reset the unit). You will notice that the LanTask will reset
itself. If you are using earlier versions of the firmware, do not forget to
reset the Mirage/Soloist.
2) Check the SubNet Mask. Make sure every unit has the same SubNet
Mask.
3) Check the Gateway IP (WAN only).
4) Check the Hostmode. This will differ with the version of firmware you
are using. See the Command Interface portion of this manual for more
explanation.
5) Check to see that your Feature Keys are Enabled.
6) Ping the other units to see if they respond.
7) If you receive any Error messages refer to the error message appendix
at the end of the Command Interface portion of this manual.
8) Do not Forget to Save the Configuration if you made any changes.