© Adam Equipment Company 2020
38
14.0 ERROR MESSAGES
During the initial power-on testing or during operation, the scale may show an error
message. The meaning of the error messages is described below.
If an error message is shown, repeat the step that caused the message. If the error
message is still shown then contact your dealer for support.
ERROR
CODE
DESCRIPTION
POSSIBLE CAUSES
Err 1
Time input Error
Invalid time entry such as “268970” for the
time format “H-m-S”.
Err 2
Date input Error
34
th
day of a month is an invalid entry.
Err 3
Zero when power on and not
stable.
Scale not placed on a stable surface
Err 4
Initial Zero is greater than allowed
(4% of maximum capacity) when
power is turned on or when the
[Zero/Enter] key is pressed.
Weight on the pan when turning the scale
on. Excessive weight on the pan when
zeroing the scale.
Platform is not installed.
Improper calibration of the scale.
Damaged load cell.
Damaged Electronics.
Err 5
Press button to zero and zero
when power on
Scale already zeroed with no mass on
weighing pan
Err 6
Can’t Tare for negative weight
Weight on weighing pan below zero
Err 7
Can’t wait until stable
Scale not on stable surface
Damaged load cell.
Damaged Electronics.
Err 8
Percent input error
Percent function is entered with no
reference mass on the pan.
Err 9
User calibrate zero but exceed
factory calibration 10%
Improper calibration (should be 10%
of
the
factory
calibration).
The
old
calibration data will be retained until the
calibration process is complete.
Err 10
Use load calibration but exceed
factory calibration 10%
Improper calibration (should be 10%
of
the
factory
calibration).
The
old
calibration data will be retained until the
calibration process is complete.
Err 17
Resolution error
The resolution has been set higher than
1/6000.
Err 18
Current weight is inconsistent with
PLU unit, can’t read PLU
Load cell is damaged.
Electronics is damaged.
Err 19
Weight lower limit is larger than
upper limit
High limit is set first, then the low limit is set
higher than the high limit and low limit not
equal to zero.
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