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Copyright © Acronis, Inc., 2000-2010
[Occasional]
Address is undeliverable
– Acronis cannot send the disk. On the same Web page,
click
Change my delivery address
and specify the correct address for the order.
[Occasional]
Address has been updated
– This status is set after you have updated the delivery
address on Acronis web site.
8.1.8.9
How to perform large scale recovery?
The recovery procedure is the same as when recovering from the online storage. Just specify the
path to the location where your backups are. For detailed information about recovery please refer to
the context-sensitive help.
8.1.9
Subscription lifecycle FAQ
This section explains a subscription lifecycle and subscription operations that you can perform on
your account management Web page.
8.1.9.1
How to access my account management Web page?
To access this Web page from the Acronis Web site:
1.
Select
User Login
.
2.
Log in to your account (create one if you are not registered yet).
3.
Navigate to
Online backup
>
For Business
.
To access this Web page from Acronis Backup & Recovery 10:
1.
Click
Activate online backup subscriptions
in the
Actions
menu.
2.
Click
Go to account management Web page
.
3.
Log in to your account (create one if you are not registered yet).
8.1.9.2
Where do I find the subscriptions that I purchased?
If you purchased your subscriptions from an Acronis partner, you should have received an e-mail
confirming the registration codes for each subscription. Create an account on the Acronis web site, if
you do not have one already, and log in to it. Navigate to
Online backup
>
For Business
. This is your
account management Web page
. Click
Enter new registration code
and enter the registration codes.
The subscriptions will appear in the list of available subscriptions under the
Manage Subscriptions
tab.
If you purchased your subscriptions online using the Acronis Web site, they are available immediately
on your account management Web page. The newly obtained subscriptions are listed at the
Manage
Subscriptions
tab.
8.1.9.3
When does my subscription begin?
Your subscription begins when you choose to have it begin, not at the time of purchase.
The time count will begin as soon as the subscription is activated. The first activation occurs when
you assign a subscription to a certain machine. To do so, you need to have Acronis software installed.
