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Copyright © Acronis, Inc., 2000-2010
8.1.8.4
Is Large Scale Recovery a paid service?
Yes, you need to buy one Large Scale Recovery license per machine. The license enables you to get a
disk with all of the currently available backups of this machine. To obtain backups that will be created
in the future, you will need a new Large Scale Recovery license.
8.1.8.5
Can I perform large scale recovery on a different machine?
Yes. You can recover the data an unlimited number of times on any machine you wish. Acronis
Universal Restore is included to help you recover an operating system to dissimilar hardware.
8.1.8.6
Can I obtain backups taken from a number of machines on a
single hard drive?
No. A separate hard drive is required for each machine.
8.1.8.7
How to buy a Large Scale Recovery license?
You can buy a Large Scale Recovery license from an Acronis partner or in Acronis online store. Follow
the link www.acronis.eu/my/backup-recovery-online/#buy http://www.acronis.eu/my/backup-
recovery-online/#buy to locate a partner or to buy online.
Having purchased a license from an Acronis partner, you receive a confirmation e-mail with a
registration code. Click
Enter new registration code
on the same web page and register the license.
The license becomes available on the
Initial Seeding / Recovery
tab.
A license purchased in Acronis online store becomes available immediately after the payment is
processed.
8.1.8.8
How do I track a Large Scale Recovery order status?
On the Acronis Web site, the
Initial Seeding / Recovery
tab shows you the status of all your orders.
In addition, you will receive e-mail notifications about most important events.
Available
– The license can be used for any machine.
An order was created
– This status is set upon completion of the Large Scale Recovery order
form. This means that the license cannot be used for any other machine. From this point on, you
can cancel the order if something goes wrong. This will return the license to the pool of available
licenses.
The order is being processed
- Order processing in the datacenter started.
Writing data
– Your backups are being written onto the media. From this point on, you cannot
cancel the order.
Writing data has been completed
– Your backups have been successfully written to the media.
Ready to ship the media
– Your order has been processed and the media will be shipped shortly.
The order has been completed. The media has been shipped
– The media has been shipped to
you (the carrier and the tracking number are specified).
[Occasional]
The order is on hold
– Your order was placed on hold due to technical difficulties
processing the order. Acronis is working on resolving these issues.
[Occasional]
The order has been cancelled
– The order has been cancelled.
