385
Copyright © Acronis, Inc., 2000-2010
You might want to use the most cost-efficient delivery method for having your hard drive
returned.
Step 5
Securely seal the box with a sturdy tape. Then, stick the
shipping label for sending
your hard drive to
the top of the box, so the label does not wrap around the edge of the package.
8.1.7.10
How do I track an Initial Seeding order status?
On the Acronis Web site, the
Initial Seeding / Recovery
tab shows you the status of all your orders.
In addition, you will receive e-mail notifications about the most important events.
Available
– The license is available for using on any machine.
An order was created
– The first backup is about to start and the license cannot be used for any
other machine. From this point on, you can cancel the order if something goes wrong. This will
return the license to the pool of available licenses.
A full backup has started
– This status is set when the first backup starts. The order start time
occurs at this moment.
A full backup has been successfully completed
– The backup has been completed and the order
is ready to ship. You can now ship the media:
Step 1
. Package the media following the drive packaging and shipment instructions (p. 383) to
avoid damage during shipment. If you want the media to be returned to you after the data is
uploaded, prepare a prepaid return shipping label and place it inside the package together with
the drive.
Step 2
. Send the drive via your preferred carrier to the Acronis datacenter.
Step 3
. Let us know when you have shipped the order by marking your order as "shipped".
