Acopia Adaptive Resource Switch, Cli Maintenance Manual

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Troubleshooting Managed Volumes
Correcting Share-Import Errors
CLI Maintenance Guide 8-27
Error: Authentication error during
import.
The ARX does not have proper permissions to connect to the
back-end filer.
For NFS exports, check your back-end filer configuration: the
back-end share should allow
root access to all of the ARX’s
proxy IP addresses. Use the
show exports
command examine all
permission settings at the filer. Use the
show ip proxy-addresses
command to list all configured proxy IP addresses.
For CIFS shares, the switch uses the namespace’s proxy user
(username and password). The proxy-user credentials must
belong to the Backup Operator’s group at every filer behind the
namespace. The
proxy-user (gbl-ns)
command sets the proxy
user credentials for a namespace.
Error: Bad Export Path/Share Name
The share cannot be found on the external filer. Use the
filer
command to change the path or share name for this share, then
retry the import.
Error: CIFS error during import scan.
(CIFS) This is a CIFS error that is not an access or network
error, but prevented the import. The syslog shows the specific
error. Use
show logs syslog
to read the syslog, or
grep string logs
syslog
to search for a specific string in the syslog.
After you correct the error, retry the import.
Error: CIFS filer connection limit
reached.
(CIFS) The back-end filer imposes a limit on CIFS connections,
and the import requires more connections than the filer allows.
Correct this at the back-end filer and then retry the import.
Error: CIFS operation failed with an
error during import.
(CIFS) The back-end filer returned an unexpected CIFS error
during import. The syslog shows the specific error. Use
show
logs syslog
to read the syslog, or
grep string logs syslog
to search
for a specific string in the syslog. You may need to escalate to
Acopia Support.
After you correct the error, retry the import.
Table 8-1. Share Status Conditions (Continued)
Status Condition Description/Action