Acer TravelMate 330 Series Page 136 User Manual Download

Page: 136 / 146

Chapter 6
Troubleshooting

116

If you still encounter problems after going through the corrective
measures, please contact your dealer or an authorized service
center for assistance. Some problems may be solved using the
BIOS Utility. See “BIOS Utility” on page 90.

Video RAM BIOS Bad

Contact your dealer or an authorized
service center.

Error Messages

Corrective Action

330.book Page 116 Friday, March 5, 1999 11:08 AM

Summary of Contents for TravelMate 330 Series

Page 1: ...TravelMate 330 Series Notebook Computer User s Guide ...

Page 2: ...formation No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Model Number _________________________________ Serial Number __________________________________ Purchase Date __________________________________ Place of Purch...

Page 3: ...edded Numeric Keypad 9 Windows Keys 10 Hot Keys 10 Keyboard Ergonomics 14 Touchpad 15 Touchpad Basics 15 Customizing the Center Button 17 Storage 18 Hard Disk 18 EasyLink Combo Drive 18 Connecting and Disconnecting the EasyLink Combo Drive 18 Ejecting Media 19 Playing DVD Movies 20 Ports 21 Left Port 21 Rear Ports 22 Fax Data Modem 23 Fast Infrared 23 Universal Serial Bus 24 Right Ports 25 PC Card...

Page 4: ...e 38 Battery low Warning 39 Power Management 42 Power Management Modes 42 Display Standby Mode 42 Hard Disk Standby Mode 43 Standby Mode 43 Hibernation Mode 44 Sleep Mode ACPI 45 Advanced Power Management 46 Advanced Configuration and Power Interface 46 Chapter 3 Peripherals and Options 47 External Monitor 49 Setting Up Dual Display 49 Printer 51 External Pointing Device 52 External PS 2 Mouse 52 ...

Page 5: ...Bring to Short Meetings 66 What To Bring to Long Meetings 66 Taking the Computer Home 67 Preparing the Computer 67 What To Bring with You 67 Special Considerations 67 Setting Up a Home Office 68 Traveling with the Computer 69 Preparing the Computer 69 What To Bring with You 69 Special Considerations 69 Traveling Internationally with the Computer 70 Preparing the Computer 70 What To Bring with You ...

Page 6: ...ation 91 Basic System Settings 93 Startup Configuration 94 Setting the Boot Drive Sequence 95 Onboard Devices Configuration 96 System Security 97 Setting a Password 98 Removing a Password 99 Changing a Password 99 Power Management 100 Load Default Settings 102 Chapter 6 Troubleshooting 103 Frequently Asked Questions 105 Troubleshooting Tips 110 Using PC Doctor 110 Online Services 112 Before you ca...

Page 7: ... interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded Cables All connections to other computing devices must...

Page 8: ...FCC Registration Number and Ringer Equivalence Number REN for this equipment Upon request you must provide this information to your telephone company If your telephone equipment causes harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice is not practical you will be notified as soon as possibl...

Page 9: ...causing serious damage to the product 5 Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or ov...

Page 10: ...mage and will often require extensive work by a qualified technician to restore the product to normal condition e If the product has been dropped or the cabinet has been damaged f If the product exhibits a distinct change in performance indicating a need for service 12 Replace the battery with the same type as the product s battery we recommend Use of another battery may present a risk of fire or ...

Page 11: ... CLASSE 1 PRODUIT LASERATTENTION RADIATION DU FAISCEAU LASER INVISIBLE EN CAS D OUVERTURE EVITTER TOUTE EXPOSITION AUXRAYONS LUOKAN 1 LASERLAITE LASER KLASSE 1 VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEÖFFNET NICHT DEM STRAHLL AUSSETZEN PRODUCTO LÁSER DE LA CLASE I ADVERTENCIA RADIACIÓN LÁSER INVISIBLE AL SER ABIERTO EVITE EXPONERSE A LOS RAYOS ADVARSEL LASERSTRÅLING VEDÅBNING SE IKKE I...

Page 12: ...teri enligt fabrikantens instruktion VAROITUS Päristo voi räjähtää jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin Hävitä käytetty paristo valmistajan ohjeiden mukaisesti VORSICHT Explosionsgefahr bei unsachgemäßen Austausch der Batterie Ersatz nur durch denselben oder einem vom Hersteller empfohlenem ähnlichen Typ Entsorgung gebrauchter Batter...

Page 13: ...raphics Port This manual should answer most of the questions you have about the day to day operation of your TravelMate notebook computer Use the Just for Starters instructions that came with your computer to get your computer running for the first time You should also take advantage of the online help files that ar available with almost all of the programs shipped with your computer We hope you e...

Page 14: ...e battery release latch locks Note When using a battery pack for the first time fully recharge the battery then disconnect the adapter to use up the battery before recharging again You only need to do this once with a new battery 2 Connect one end of the AC adapter to the DC in jack on the rear of the computer and the other end to a power outlet 3 Slide the display cover latch to the left to open ...

Page 15: ...ws begins loading Note To turn off the power press the power switch for more than four seconds If you are using Windows we recommend that you use the Shut Down command to turn off the computer If you turn off the computer and want to turn it on again wait at least two seconds before powering up ...

Page 16: ...e click on the TravelMate Online icon on the Windows desktop or follow these steps 1 Press the Windows logo button or click on the Start button 2 Select Programs 3 Click on TravelMate Online The online help is easy to navigate with hypertext and hypergraphics Clear illustrations help describe notebook operation as well Getting Online If you are connected to the Internet and have World Wide Web acc...

Page 17: ...enefits from our support centers Place your proof of purchase in the flap located inside the front cover of the ITW passport If the country you are traveling in does not have an Acer authorized ITW service site you can still get in contact with our offices worldwide For technical assistance and support in the United States and Canada you can call 1 800 816 2237 You can also contact a local dealer ...

Page 18: ...n Do not expose the computer to dust and dirt Never place objects on top of the computer to avoid damaging the computer Never place the computer on uneven surfaces These care and maintenance tips also apply to the EasyLink Combo Drive Taking Care of your AC Adapter Here are some ways to take care of your AC adapter Do not connect the adapter to any other device Do not step on the power cord or pla...

Page 19: ...th batteries Keep them away from children Dispose of used batteries according to local regulations Recycle if at all possible Cleaning and Servicing When cleaning the computer follow these steps 1 Power off the computer and remove the battery pack 2 Disconnect the AC adapter 3 Use a soft cloth moistened with water Do not use liquid or aerosol cleaners Contact your dealer or see your service techni...

Page 20: ...Preface xx ...

Page 21: ...Getting Familiar with your Computer Chapter 1 ...

Page 22: ...y power management features and multimedia capabilities with a unique style and ergonomic design Work with unmatched productivity and reliability with your new power computing partner This chapter gives an in depth tour of the computer s many features ...

Page 23: ...emovable hard disk External EasyLink Combo Drive floppy drive CD ROM or DVD ROM drive Lithium Ion battery pack Power management system with APM Advanced Power Management or ACPI Advanced Configuration and Power Interface support Multimedia 16 bit high fidelity PCI stereo audio with 3D sound and wavetable synthesizer Built in speaker EasyLink Combo Drive CD ROM or DVD ROM Dual display capability DV...

Page 24: ...gn and Ergonomics Ultra slim sleek smooth and stylish design Full sized keyboard Wide and curved palm rest Ergonomically centered touchpad pointing device with scroll function Expansion CardBus PC Card formerly PCMCIA slot one type II I with Zoomed Video ZV support Upgradeable memory and hard disk ...

Page 25: ...rnal monitor when giving presentations This computer supports simultaneous LCD and CRT display Simultaneous display allows you to control the presentation from your computer and at the same time face your audience You can also connect other output display devices such as LCD projection panels for large audience presentations Power Management The power management system incorporates an automatic LC...

Page 26: ...f the display and enters Standby mode to conserve power when you close the display cover and turns it back on when you open the display cover Note If an external monitor is connected the computer turns off the display but does not enter standby mode when you close the display cover To close the display cover fold it down gently until the display cover latch clicks into place Caution To avoid damag...

Page 27: ...o Icon n n n Fu Fu Fu Fun n n nc c c ct t t tion ion ion ion De De De Desc sc sc scr r r ri i i ip p p pt t t tion ion ion ion 1 Power Lights when the computer is on 2 Standby Lights when the computer enters Standby mode 3 Media Activity Lights when the floppy drive hard disk or EasyLink Combo Drive is active 4 Battery Charge Lights when the battery is being charged 5 Caps Lock Lights when Caps Lo...

Page 28: ...io io io ion n n n Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll...

Page 29: ...automatically shifts from the internal keyboard to the external keyboard or keypad De De De Des s s si i i ired red red red Ac Ac Ac Acce ce ce cess ss ss ss N N N Nu u u um m m m Lock Lock Lock Lock On On On On Nu Nu Nu Num m m m Lock Lock Lock Lock O O O Off ff ff ff Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold Shift while using curso...

Page 30: ...brightness volume output and the BIOS Utility Ke Ke Ke Key y y y De De De Desc sc sc scr r r rip ip ip ipt t t tion ion ion ion Windows logo key Start button Combinations with this key perform shortcut functions Below are a few examples Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes All Shift M Undoes Minimize All R Displays the Run dialog box Application key...

Page 31: ...Fn F2 Setup Accesses the computer s configuration utility Fn F3 Standby Puts the computer in Standby mode Press any key to resume See Standby Mode on page 43 Fn F4 Hibernation or Sleep Puts the computer in Hibernation Mode if Sleep Manager is installed valid and enabled Press the power switch to resume Otherwise the computer enters Standby mode See Hibernation Mode on page 44 Note If ACPI support ...

Page 32: ...en backlight off to save power Press any key to return Fn F7 Touchpad Toggle Turns the internal touchpad on and off Fn F8 Speaker Toggle Turns the speakers on and off Fn left arrow Brightness Down Decreases the screen brightness Fn right arrow Brightness Up Increases the screen brightness Fn up arrow Volume Up Increases the volume Fn down arrow Volume Down Decreases the volume Alt Gr Euro Euro Typ...

Page 33: ...e tab 4 Verify that the keyboard layout used for En English United States is set to United States International If not select and click on Properties then select United States International and click on OK 5 Click on OK To type the Euro symbol 1 Locate the Euro symbol on your keyboard 2 Open a text editor or word processor 3 Hold Alt Gr and press the Euro symbol Some fonts and software do not supp...

Page 34: ...ing Familiar with your Computer 14 Keyboard Ergonomics Located below the keyboard the wide and curved palm rest is ergonomically designed to provide you with a very comfortable place to rest your hands while you type ...

Page 35: ...ouse you can press Fn F7 to disable the internal touchpad If you want to use an external PS 2 mouse first enable the touchpad connect the external PS 2 mouse then disable the touchpad if necessary The touchpad also has scroll functions with the center buttons Touchpad Basics The following items teach you how to use the touchpad Move your finger across the touchpad to move the cursor Press the left...

Page 36: ...nse Tapping harder will not increase the touchpad s responsiveness Func Func Func Funct t t tion ion ion ion Le Le Le Left ft ft ft Bu Bu Bu Butt tt tt tto o o o R R R Righ igh igh ight t t t B B B Bu u u ut t t tt t t to o o on n n n Cen Cen Cen Cente te te ter r r r Bu Bu Bu Butt tt tt ttons ons ons ons T T T Tap ap ap ap Execute Click twice quickly Tap twice at the same speed as double clicking...

Page 37: ...r Button You can customize the function of the center button as follows 1 Click on Start Settings Control Panel 2 Double click on Mouse 3 Click on the Button Actions tab 4 Customize the settings for Rocker Switch 5 Click on OK ...

Page 38: ...rage space See Hard Disk Upgrade on page 61 EasyLink Combo Drive The EasyLink Combo Drive is a two in one floppy CD ROM or floppy DVD ROM combo drive that connects externally to the computer The floppy drive reads and writes standard 3 5 inch diskettes The CD ROM or DVD ROM drive provides the latest in multimedia in a mobile world Connecting and Disconnecting the EasyLink Combo Drive To connect th...

Page 39: ...e 1 Click on the HotIDE icon on the Windows taskbar 2 Select the stop operation 3 Click on OK 4 Disconnect the EasyLink Combo Drive 5 Tuck in the EasyLink Combo Drive cable connector into its storage slot Ejecting Media Ejecting a Floppy Disk Press the floppy disk eject button to eject a floppy disk from the floppy drive ...

Page 40: ...o a region code it will play DVD discs of that region only It is important that the first DVD disc that you insert into the drive be of the region you want to set Take note that region code selection is final and can only be done once Refer to the table later in this section for DVD movie region code information 1 Insert a DVD movie of the desired region into the DVD ROM drive 2 Click on Start Pro...

Page 41: ...For instructions on how to connect different external devices to the computer see Peripherals and Options on page 47 Left Port Po Po Po Port rt rt rt Connec Connec Connec Connect t t ts s s s to to to to 1 EasyLink Combo Drive connector EasyLink Combo Drive See EasyLink Combo Drive on page 18 for details ...

Page 42: ...odem jack Phone line 2 Power jack AC adapter and power outlet 3 PS 2 port PS 2 compatible device e g PS 2 keyboard mouse keypad 4 Infrared port Infrared device e g infrared printer IR aware computers 5 USB jack Universal Serial Bus device e g USB mouse USB camera 6 Parallel port Parallel device e g parallel printer 7 Serial port Serial device e g serial mouse ...

Page 43: ...your communications software program See your communications manual for instructions Fast Infrared The computer s fast infrared FIR port allows you to do wireless data transfer with other IR aware computers and peripherals such as infrared printers The infrared port can transfer data at speeds 8 External display port Display device e g external monitor LCD projector up to 1280x1024 resolution at 6...

Page 44: ...are no more than one meter apart and offset no more than 15 degrees When the two computers are in position simply begin the data transfer as you normally would See your file transfer software for details Universal Serial Bus The Universal Serial Bus USB port is a high speed serial bus which allows you to connect and daisy chain USB peripherals without taking up precious system resources ...

Page 45: ...pandability of the computer Ico Ico Ico Icon n n n Po Po Po Port rt rt rt Connec Connec Connec Connect t t ts s s s to to to to 1 PC Card slot One 16 bit PC Card or 32 bit CardBus PC Card Zoomed Video supported 2 Microphone in jack Mono condenser microphone 3 Line in jack Audio line in device e g audio CD player stereo walkman 4 Line out jack Audio line out device e g speakers headphones ...

Page 46: ...he bandwidth to 32 bits ZV Zoomed Video support allows your computer to support hardware MPEG in the form of a ZV PC card Note Refer to your card s manual for details on how to install and use the card and its functions Inserting a Card Insert the card into the desired slot and make the proper connections e g network cable if necessary See your card manual for details Ejecting a Card Before ejecti...

Page 47: ...27 3 Press the slot eject button 1 to pop out the eject button 2 then press it again to eject the card 3 ...

Page 48: ...dio Devices on page 55 for more information on connecting external audio devices Adjusting the Volume To adjust the volume double click on the volume speaker icon on the Windows taskbar then drag the slider to the desired volume level You can also hold Fn and press the up down arrow keys Enabling the 3D Effect Feature You can enable or disable the 3D effect feature by doing the following 1 Double ...

Page 49: ... volume control on the taskbar via the Multimedia icon in the Control Panel 2 Click on the Options menu and select Advanced Controls 3 Click on the Advanced button that now appears in the Master Volume Balance column 4 Click 3D Effect to enable the 3D effect feature 5 Click on OK ...

Page 50: ...ect such as a table or locked drawer handle Insert the lock into the notch and turn the key to secure the lock Passwords Three password types protect your computer from unauthorized access Setting these passwords creates several different levels of protection for your computer and data Setup Password prevents unauthorized entry to the BIOS Utility Once set you must key in this password to gain acc...

Page 51: ...e hard disk is removed from the computer and moved to another computer it cannot be accessed without the Hard Disk Password Important Do not forget your Setup and Hard Disk Password If you forget your password you may need to reformat your hard disk or update your computer s BIOS Setting a Password You can set passwords using Notebook Manager go to page 85 BIOS Utility go to page 97 ...

Page 52: ...Chapter 1 Getting Familiar with your Computer 32 ...

Page 53: ...Operating on Battery Power Chapter 2 ...

Page 54: ...mputer operates on AC or battery power This chapter contains the information you need to know to operate the computer on battery power It also includes information on how your computer manages and saves power ...

Page 55: ...his tells the user that the battery power is critically low You can correct this situation by recharging the battery pack Note Whenever possible use the AC adapter The battery will come in handy when you travel or during a power failure It is advisable to have an extra fully charged battery pack available as backup Using a Battery Pack for the First Time When using a battery pack for the first tim...

Page 56: ...ghly a day with the computer in Standby mode or a month in Hibernation mode or when the power is off Warning Do not expose battery packs to temperatures below 0ºC 32ºF or above 60ºC 140ºF This may adversely affect the battery pack Replacing the Battery Pack Note Before removing the battery pack make sure that you have an AC adapter connected to the computer otherwise turn off the computer To repla...

Page 57: ... charge the battery place the battery pack inside the battery bay and plug the AC adapter into the computer and an electrical outlet Charging Modes The adapter has three charging modes Rapid mode The computer uses rapid charging when power is turned off and a powered AC adapter is connected to it In rapid mode a fully depleted battery gets fully charged in two to three hours ...

Page 58: ...g This ensures a fully charged battery for use the next day Checking the Battery Level The computer features battery low warning signals that are both audible and visible When the battery pack is low the computer emits warning beeps and the battery indicator flashes at regular intervals Also you can check the battery charge level using the Windows battery meter Using the Windows Battery Meter The ...

Page 59: ...rd slot when not in use since the PC card draws extra power Store the battery pack in a cool dry place The recommended storage temperature for battery packs ranges from 10 to 30 degrees C The higher the storage temperature the faster the battery pack self discharges The batteries can be recharged about 300 times when used as directed Excessive recharging decreases battery life Take care of your ba...

Page 60: ...6 There is enough battery power left to save system information onto the hard disk Otherwise the computer enters Standby mode Warning Connect the AC adapter to the computer as soon as possible Data is lost when computer power is cut off during Standby mode The following table shows the recommended course of action to take when you encounter a battery low condition S S S Si i i itua tua tua tuat t ...

Page 61: ...ecessary files 2 Enter Hibernation mode 3 Replace the battery pack 4 Resume from Hibernation mode AC adapter or power outlet not available 1 Save all necessary files 2 Exit the application 3 Power off the computer or 1 Save all necessary files 2 Enter Hibernation mode S S S Si i i itua tua tua tuat t t tion ion ion ion Reco Reco Reco Recomm mm mm mmended ended ended ended A A A Ac c c ction tion t...

Page 62: ...face which allows for maximum power conservation and maximum performance at the same time If your computer is set for APM you can set timeout values for your computer s devices before power saving methods are applied to these devices If your computer is set for ACPI Windows handles all power saving chores for your computer Note Power management APM or ACPI greately prolongs your battery life See A...

Page 63: ...es it Standby Mode The computer consumes very low power in Standby mode Data remains intact in the system memory until the battery is drained There are six ways to enter Standby mode Pressing the Standby hot key Fn F3 If the waiting time specified by the System Standby value or the operating system elapses without any system activity Closing the display cover When the computer is about to enter Hi...

Page 64: ...ernation mode all power shuts off the computer does not consume any power The computer saves all system information onto the hard disk before it enters Hibernation mode Once you turn on the power the computer restores this information and resumes where you left off upon leaving Hibernation mode There is one necessary conditions for the computer to enter Hibernation mode The Hibernation file create...

Page 65: ... devices such as add memory or swap hard disks when the computer is in Hibernation mode Sleep Mode ACPI If ACPI is installed all power management functions are handled by the Windows operating system In this set up you do not need to set timeout values for devices before they enter a power saving mode For more information on ACPI see Advanced Configuration and Power Interface on page 46 Sleep mode...

Page 66: ...s and allow greater system availability without degrading performance For more information about APM under Windows refer to your Windows user s manual Advanced Configuration and Power Interface Advanced Configuration and Power Interface ACPI is a power management specification jointly developed by Intel Microsoft and Toshiba ACPI enables Windows 98 to control the amount of power given to each devi...

Page 67: ...Peripherals and Options Chapter 3 ...

Page 68: ...hat help you use your computer with ease When connecting peripherals read the manual included with the peripheral for operating instructions You can purchase most of these and other options directly from Acer This chapter also includes sections on how to upgrade key components Key component upgradeability helps keep your computer in step with the latest technology ...

Page 69: ... computer into standby mode Setting Up Dual Display Dual display allows you to expand your desktop to an external display device giving you more desktop space to work on To use dual display 1 Connect an external display device to the external display port of the computer 2 Enable and set dual display options a Click on Start Settings Control Panel b Double click on Display c Click on the Settings ...

Page 70: ...erals and Options 50 f Set the colors and screen area parameters for the second display device g Click on Advanced and click on the Monitor tab h Click on Change and follow the instructions on the screen i Click on OK ...

Page 71: ...able into a serial port For a parallel printer plug the printer cable into the parallel port See your printer manual for operating instructions Note If the printer does not function enter the BIOS Utility and verify that the parallel port is enabled See Onboard Devices Configuration on page 96 for assistance ...

Page 72: ...se to disable the internal touchpad by pressing Fn F7 External PS 2 Mouse The built in touchpad works alternately with an external PS 2 mouse which is hot pluggable To use a PS 2 compatible mouse simply plug it into the PS 2 port External Serial Mouse If you use a serial mouse plug it into the serial port Then use the Add New Hardware tool in the Windows Control Panel to enable the serial mouse ...

Page 73: ...53 External USB Mouse Plug the USB mouse into the USB port See USB Devices on page 57 for more information ...

Page 74: ...If you feel more comfortable using a desktop keyboard you can install a PS 2 compatible external keyboard To connect an external keyboard plug the external keyboard into the PS 2 connector You can also use a 17 key numeric keypad for number sensitive data entry applications To connect the keypad plug the keypad connector into the PS 2 port ...

Page 75: ... connect with the audio ports accessible from the right side of the computer You can plug in an external microphone to the microphone in jack an audio line in device to the line in jack and amplified speakers or headphones to the line out jack ...

Page 76: ...has one CardBus PC card slot that accommodates one type I II PC card Please consult your dealer for PC card options available that you can purchase for your computer Note For more information on how to use a PC Card with the computer see PC Card Slot on page 25 ...

Page 77: ...out occupying too many resources Common USB devices include the mouse and keyboard Most USB devices also include a built in USB port connector which allows you to daisy chain other USB devices Note The USB feature must be enabled in BIOS Setup for your USB device to work See Startup Configuration on page 94 ...

Page 78: ...and supplies power to your computer You can order a spare AC adapter so you do not need to carry it from the office to your home or destination External Battery Charger The external battery charger charges your battery pack when it is not installed in your computer practical for charging spare battery packs Cables PS 2 Y Bridge Cable The PS 2 Y bridge cable allows you to connect two PS 2 devices a...

Page 79: ...connector ends to the two PS 2 devices FileTransfer Cable Besides using the infrared port you can also transfer files between computers using a file transfer cable Connect the file transfer cable between the parallel ports of the two computers and use your file transfer utility to perform the transfer ...

Page 80: ...Memory Upgrade Memory is expandable to 256 MB employing 32 64 128 MB 64 bit industry standard soDIMMs Small Outline Dual Inline Memory Modules The computer supports SDRAM Synchronous Dynamic Random Access Memory There are two memory slots on your computer one of which is user upgradeable Note If you need to upgrade the main memory slot please contact your dealer Installing Memory Follow these step...

Page 81: ...ently press it down until it clicks into place 4 Replace the memory door and secure it with the screw The computer automatically detects and reconfigures the total memory size Hard Disk Upgrade You can upgrade your hard disk with a higher capacity drive when you need more storage space The computer uses a 9 5mm 2 5 inch Enhanced IDE hard disk ...

Page 82: ...d disk 1 Turn off the computer unplug the AC adapter if connected and remove the battery pack Turn the computer over to access its base 2 Locate the hard disk bay Remove the hard disk bay screw 3 Pull out the hard disk 4 Insert a new hard disk module into the hard disk bay and tighten the hard disk bay screw ...

Page 83: ...Moving with your Computer Chapter 4 ...

Page 84: ...This chapter gives you tips and hints on things to consider when moving around or traveling with your computer ...

Page 85: ...t disc from the EasyLink Combo Drive 3 Shut down the operating system 4 Turn off the computer 5 Disconnect the EasyLink Combo Drive from the computer if necessary 6 Disconnect the cord from the AC adapter 7 Disconnect the keyboard pointing device printer external monitor and other external devices 8 Disconnect the Kensington lock if you are using one to secure the computer ...

Page 86: ...e computer for about three and a half hours under most circumstances If your meeting is shorter than that you probably do not need to bring anything with you other than the computer What To Bring to Long Meetings If your meeting will last longer three and a half hours or if your battery is not fully charged you may want to bring the AC adapter with you to plug in your computer in the meeting room ...

Page 87: ...er from sliding around and cushion it if it should fall Caution Avoid packing items next to the top cover of the computer Pressure against the top cover can damage the screen What To Bring with You Unless you already have some items at home bring the following items with you AC adapter and power cord The printed user s manual EasyLink Combo Drive Special Considerations Follow these guidelines to p...

Page 88: ... 10 C allow the computer to come to room temperature slowly If possible leave the computer for 30 minutes in an environment with a temperature between outside and room temperature Setting Up a Home Office If you frequently work on your computer at home it may be worthwhile purchasing a second AC adapter for use at home With a second AC adapter you can avoid transporting the extra weight to and fro...

Page 89: ... What To Bring with You Bring the following items with you AC adapter Spare fully charged battery packs EasyLink Combo Drive Additional printer driver files if you plan to use another printer Special Considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your computer while traveling Always take the computer as carry on luggage If possible have...

Page 90: ...packs Additional printer driver files if you plan to use another printer Proof of purchase in case you need to show it to customs officials International Traveler sWarranty passport Special Considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When traveling in another country check that the local ...

Page 91: ...71 If you are using the modem check if the modem and connector is compatible with the telecommunications system of the country you are traveling in ...

Page 92: ...Chapter 4 Moving with your Computer 72 ...

Page 93: ...Software Chapter 5 ...

Page 94: ...This chapter discusses the important system utilities bundled with your computer ...

Page 95: ...the Start button and select the application folder Then click on the application icon to run the selected application To learn about the software and utility make use of the online help provided by the software Your computer is also compliant with or supports the following ADM Advanced Desktop Manager DMI Desktop Management Interface 2 1 APM Advanced Power Management or ACPI Advanced Configuration...

Page 96: ... your computer s BIOS and Windows APM Advanced Power Management or ACPI Advanced Configuration and Power Interface to manage the Hibernation operation This includes creating the Hibernation file which contains the current state of the computer checking if the Hibernation file is valid saving and loading the contents of the Hibernation file when entering to and resuming from Hibernation mode The Hi...

Page 97: ...rogram The icon also shows the current status of the Hibernation feature and changes to tell you if the feature is valid or not Resting your cursor on the icon also shows the status The Sleep Manager icon may or may not appear on the taskbar A checkbox in the Sleep Manager main screen determines whether to enable or disable the icon on the taskbar Start menu a Click on Start Programs Sleep Manage ...

Page 98: ...ir respective sizes These system resources need to be stored before the computer can enter Hibernation mode so that the computer can resume successfully These resources are the contents of Onboard memory DRAM or dynamic memory Video RAM VRAM or video memory SMRAM static memory and Others The total size of these resources shows as the recommended size in the dialog box Recommended Size Displays the...

Page 99: ...ically checks the system configuration and displays the recommended size The drive where the space will be created is defined by the system and will be the first available logical drive which has the requested contiguous free disk space on it The recommended size is the minimum size needed to save the current system status If the program cannot find the required space on the hard disk during the s...

Page 100: ...cked Sleep Manager will switch to the background by locating itself on the taskbar You can pop up Sleep Manager again by double clicking on this icon Exit Exit Sleep Manager by selecting the Exit button Sleep Manager will quit and disable the capability of auto adjusting the reserved space size Exiting Sleep Manager is NOT recommended Caution Do not deactivate remove or exit or uninstall Sleep Man...

Page 101: ... found in the Notebook Manager To start the Notebook Manager press Fn F2 or follow these steps 1 Click on Start Programs Notebook Manage 2 Select the Notebook Manager application to run the program Note Changes made to most settings in the Notebook Manager take effect the next time the computer restarts Changes made in the Power Management and Display Device screens take effect immediately Noteboo...

Page 102: ...he ones onscreen I I I Ite te te tem m m m De De De Desc sc sc scr r r ri i i ip p p pt t t tion ion ion ion CPU Brand type and clock speed of the CPU Central Processing Unit Total Memory Total amount of main memory in megabytes Video RAM Total amount of video memory in megabytes Hard Disk Size of hard disk in megabytes Serial Port 1 Resource settings of serial port 1 Serial Port 2 Resource settin...

Page 103: ...when starting up Parallel Port Resource settings of the parallel port External Cache Total amount of external cache memory in kilobytes Touchpad Setting of the internal pointing device Pointing Device Type s of the pointing device s detected internal and external I I I It t t te e e em m m m De De De Desc sc sc scr r r rip ip ip ipt t t tion ion ion ion ...

Page 104: ...te te tem m m m De De De Desc sc sc scr r r rip ip ip ipt t t tion ion ion ion Enable ACPI OS Fast POST When your operating system is set to ACPI this feature allows your computer to boot up and resume from Hibernation mode faster The operating system and the BIOS communicates information about Plug and Play resources and previous boot ups Enable Quiet Boot Select to hide POST messages and display...

Page 105: ...assword s for your computer There are two passwords you can set using the Notebook Manager Setup Password prevents unauthorized access to the Notebook Manager and BIOS Utility Power On Password prevents unauthorized access to your computer at system startup and at resume from Standby Hibernation or Sleep mode The Hard Disk Password is set using the BIOS Utility See System Security on page 97 ...

Page 106: ...in the New Password textbox and type in up to seven alphanumeric characters A Z a z 0 9 which you want to be your Power On Password 4 Click in the Confirm Password textbox and retype the password 5 Click on OK Setting the Setup Password To set the Setup Password follow these steps 1 Click on the Change Setup Password button The following dialog box displays 2 Click on the Enable Setup Password che...

Page 107: ...t a password To remove a password follow the same steps used to set a password but leave both fields blank Power Management Power Management is used to set various settings related to power management This includes the following power saving related features I I I It t t te e e em m m m D D D De e e esc sc sc scr r r rip ip ip ipt t t tion ion ion ion Enable battery low warning beep Select to allo...

Page 108: ...ss the Sleep button Fn F4 Options include the following Standby the computer enters Standby mode Hibernate the computer enters Hibernation mode Shutdown the computer closes all programs and shuts down 3 Click on OK Enable sleep upon battery low Select to allow the computer to enter Standby or Hibernation mode when the computer runs low on battery Advanced Click on set advanced features I I I Ite t...

Page 109: ...e right to increase or move to the left to decrease the setting You can also click on the item and use the cursor keys to set the desired level I I I It t t te e e em m m m De De De Desc sc sc scr r r rip ip ip ipt t t tion ion ion ion Boot Display Device Sets the default display device on boot up Switching Display Device Sets the current display device Make sure an external monitor is connected b...

Page 110: ...ems you may need to run this program Please also refer to Troubleshooting on page 103 when a problem arises Using the BIOS Utility To start the BIOS Utility follow these steps 1 Save your work and restart the computer A BIOS Utility entry reminder appears near the bottom of the screen 2 Press F2 to enter the BIOS Utility The BIOS Utility main screen appears There are seven menu options Use the cur...

Page 111: ...c to exit the current sub menu At the main menu press Esc to exit the BIOS Utility If you make any changes the following dialog box displays If you would like to keep the changes you made use the cursor left right keys to select Yes then press Enter Choose No if you want to discard the changes you made System Information The System Information sub menu displays basic and important information abou...

Page 112: ...e or capacity of the hard disk HDD Serial Number Shows the serial number of the hard disk System with Shows the EasyLink Combo Drive type CD ROM or DVD ROM System BIOS Version Shows the version number of the BIOS Vx Rx version and release numbers VGA BIOS Version Shows the version number of the VGA display BIOS Vx Rx version and release numbers Serial Number Shows the serial number of the computer...

Page 113: ...enu allows you to set the system date and time The following table describes the parameters in this sub menu UUID Shows the universally unique indentifier of your computer Pa Pa Pa Para ra ra rame me me mete te te ter r r r De De De Desc sc sc scr r r ri i i ip p p pt t t tion ion ion ion Fo Fo Fo For r r rma ma ma mat t t t Date Sets the system date DDD MMM DD YYYY day of the week month day year ...

Page 114: ...ete te te ter r r r De De De Desc sc sc scr r r rip ip ip ipt t t tio io io ion n n n Op Op Op Opt t t tion ion ion ions s s s Boot Display Sets the display on boot up When set to Auto the computer automatically determines the display device when the computer starts up If an external display device e g monitor is connected it becomes the boot display otherwise the computer LCD is the boot display ...

Page 115: ...p when a hotkey or key combination is pressed Enabled or Disabled ACPI OS Fast Post ACPI OS Fast Post allows your computer to boot up and resume from Standby Hibernation Sleep mode faster When enabled allows the operating system with ACPI and BIOS to communicate information about Plug and Play resources and previous boot ups Disabled or Enabled Quiet Boot Hides the POST messages and displays the T...

Page 116: ...ized The Onboard Devices Configuration sub menu assigns resources to basic computer communication hardware The following table describes the parameters in this sub menu Settings in boldface are the default and suggested parameter settings Pa Pa Pa Para ra ra rame me me mete te te ter r r r De De De Desc sc sc scr r r rip ip ip ipt t t tion ion ion ion Op Op Op Opt t t tion ion ion ions s s s Seria...

Page 117: ...d 2F8h 3E8h 3F8h or 2E8h 3 or 10 Parallel Port Enables or disables the parallel port When enabled you can set the base I O address interrupt request IRQ and operation mode of the parallel port If operation mode is set to ECP the direct memory access DMA channel of the parallel port is set to 1 Enabled or Disabled 378h 278h or 3BCh 7 or 5 ECP Standard or Bi directional Pa Pa Pa Para ra ra rame me m...

Page 118: ...y from unauthorized entry See the following section for instructions on how to set a password Disabled or Enabled Power on Password When set this password protects the computer from unauthorized entry See the following section for instructions on how to set a password When Password Check on Boot and or Password Check During Resume is enabled you need to enter this password to continue operation Di...

Page 119: ...hosen password parameter to Present Removing a Password Should you decide to remove a password do the following 1 Use the cursor up down keys to highlight a Password parameter Setup Power on or Hard Disk 2 Use the cursor left or cursor right key to remove the password Changing a Password To change a password follow these steps 1 Remove the current password See Removing a Password on page 99 2 Set ...

Page 120: ...has ACPI all power management functions are taken care of by Windows Pa Pa Pa Para ra ra rame me me mete te te ter r r r De De De Desc sc sc scr r r ri i i ip p p pt t t tion ion ion ion Op Op Op Opt t t tion ion ion ions o s o s o s or Fo r Fo r Fo r For r r rma ma ma mat t t t Advanced Power Management Mode Enables or disables Advanced Power Management APM mode Disabled or Enabled Turn Off Displ...

Page 121: ... Enabled MMM DD YYYY day month year HH MM SS hour minute second Battery low Warning Beep Enables or disables warning beeps during a battery low condition Enabled or Disabled Sleep Upon Battery low Enables or disables the Hibernation function during a battery low condition When the computer is very low on battery power the computer will enter Hibernation mode if Sleep Manager is installed active an...

Page 122: ...ore all parameter settings to their default values select this menu item and press Enter The following dialog box displays If you would like to load default settings for all parameters use the cursor left right keys to select Yes then press Enter Otherwise choose No ...

Page 123: ...Troubleshooting Chapter 6 ...

Page 124: ... system problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open the computer by yourself Contact your dealer or an authorized service center for assistance ...

Page 125: ... plugged in properly to the computer and to the power outlet If it is lit check the following If the Standby indicator is lit the computer is in Standby mode Press any key or tap on the touchpad to resume Is a non bootable non system diskette in the floppy drive Remove or replace it with a system diskette and press Ctrl Alt Del to restart the system The operating system files may be damaged or mis...

Page 126: ...ter or on an external monitor No audio is heard from the computer Check the following The volume may be muted In Windows look at the volume control icon on the taskbar If it is crossed out click on the icon and deselect the Mute option The speakers may be turned off Press Fn F8 to turn the speakers on this hot key also turns the speakers off The volume level may be too low In Windows look at the v...

Page 127: ...S 2 connectors and there is only one PS 2 port on the computer To connect two PS 2 type devices to the computer you need to use a PS 2 Y bridge connector See PS 2 Y Bridge Cable on page 58 for details The printer does not work Check the following Make sure that the printer is connected to a power outlet and it is turned on Make sure the printer cable is connected securely to the computer s paralle...

Page 128: ...ou need to set up your location 1 Click on Start Settings Control Panel 1 Double click on Modems 2 Click on Dialing Properties and begin setting up your location Refer to the Windows manual I get a Not Enough Space for Allocation error message from the Sleep Manager program This is an error message that may appear when Sleep Manager is creating the Hibernation file There are several different reas...

Page 129: ...sion utilities are used Sleep Manager can work with most compression software However Sleep Manager can only create the space on a host drive A host drive stores original file information and cannot be compressed The free space on the host drive is usually very small so the compression software needs to be run again to enlarge the size of the host uncompressed drive for Sleep Manager For more info...

Page 130: ...t See the following section Using PC Doctor Before running the program take note of the following actions you may need to take 1 Disconnect any external devices i e PC Cards external mouse 2 Open System Properties to check and make sure the components you diagnose are enabled To open the System Properties window a Click on Start Settings Control Panel b Double click on System c Click on the Device...

Page 131: ...em error reinstall the software driver from the Recovery CD for the component you suspect has a problem If you still have problems you can access our online and Internet technical support services Please see the following section for details ...

Page 132: ...ine service and please be at your computer when you call With your support we can reduce the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps If you are able to run the PC Doctor diagnostic tests locate the log file by selec...

Page 133: ...113 Telephone number _____________________________ Machine and model type _______________________ Serial number _________________________________ Date of purchase ______________________________ ...

Page 134: ... then press Enter to reboot Diskette Drive Controller Error or No Controller Present Contact your dealer or an authorized service center Diskette Drive Error Contact your dealer or an authorized service center Diskette DriveType Mismatch Press F2 during POST to enter the BIOS Utility then press Esc to exit and reconfigure the computer Equipment Configuration Error Press F2 during POST to enter the...

Page 135: ...Esc to exit and reconfigure the computer Non system disk or disk error Replace and strike any key when ready Insert a system bootable diskette in the floppy drive A then press Enter to reboot Pointing Device Error Contact your dealer or an authorized service center Pointing Device Interface Error Contact your dealer or an authorized service center Protected Mode Test Fail Contact your dealer or an...

Page 136: ...h the corrective measures please contact your dealer or an authorized service center for assistance Some problems may be solved using the BIOS Utility See BIOS Utility on page 90 Video RAM BIOS Bad Contact your dealer or an authorized service center Error Messages Corrective Action ...

Page 137: ...Specifications Appendix A ...

Page 138: ......

Page 139: ... hard disk One external EasyLink Combo Drive floppy drive CD ROM or DVD ROM drive Display and Video 12 1 inch Thin Film Transistor LCD displaying 32 bit true color at 800x600 SVGA resolution 64 bit PCI AGP graphics accelerator with 2 5MB Synchronous Graphics Random Access Memory SGRAM 3D features such as Goraud shading and Z buffering Simultaneous LCD and CRT display Dual display capability DVD pl...

Page 140: ... socket One RJ 11 modem jack V 90 compliant 56Kbps One power jack DC in One FIR wireless communications port IrDA compliant One 9 pin RS 232 serial port UART16550 compatible One 25 pin parallel port ECP compliant One 15 pin external monitor port DDC 2 0 compliant One 6 pin keyboard mouse port PS 2 compatible One 3 5mm line out minijack One 3 5mm line in minijack One 3 5mm microphone in minijack On...

Page 141: ...t ADM support Battery Pack 30WattHour Lithium Ion Smart battery management technology 2 3 hour rapid charge 6 7 hour charge in use AC Adapter 45 Watt Auto sensing 100 240Vac 50 60Hz Options 32 64 128 MB memory upgrade module Higher capacity hard disk drive EasyLink DVD Combo Drive floppy drive DVD ROM drive PS 2 Y cable Additional AC adapter and battery pack External battery charger ...

Page 142: ...Appendix A Specifications 122 ...

Page 143: ...menu 93 Load Default Settings sub menu 102 Onboard Devices Configuration sub menu 96 Power Management sub menu 100 starting 90 Startup Configuration sub menu 94 System Information sub menu 91 System Security sub menu 97 boot display device setting in BIOS Utility 94 boot drive sequence setting in BIOS Utility 95 boot order setting in Notebook Manager 84 brightness hot keys 12 setting in Notebook M...

Page 144: ...ebook Manager 89 setting in Notebook Manager 89 simultaneous 5 switching device in Notebook Man ager 89 troubleshooting 105 106 E error messages 114 Euro 12 F FAQ See frequently asked questions Fast Infrared See infrared file transfer cable connecting 59 FIR See infrared floppy disk ejecting 19 floppy drive 18 frequently asked questions 105 H hard disk 18 installing 62 power management 43 upgradin...

Page 145: ... disk upgrade 61 memory upgrade 60 PC Cards 56 spare AC adapter 58 spare battery 58 P palm rest 14 parallel port setting in BIOS Utility 97 password 30 changing in Setup Utility 99 removing in Setup Utility 99 setting in Notebook Manager 86 87 setting in Setup Utility 98 types 30 PC Card 25 ejecting 26 inserting 26 ports 21 left 21 rear 22 right 25 power managing in BIOS Utility 100 managing in No...

Page 146: ... mode 45 software bundled 75 speakers hot key 12 troubleshooting 106 specifications 119 Standby mode 43 44 entering 43 hot key 11 resuming from 44 signals 44 status indicator 7 status indicators 7 storage 18 AcerMedia Drive 18 floppy drive 18 hard disk 18 support information xvii T time setting in Setup Utility 93 touchpad 15 hot key 12 using 15 16 travel international flights 70 local trips 69 tr...

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